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Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.
Direct Unlocks Reviews Summary
The company has garnered a mixed reputation, with many customers praising its efficient and quick unlocking services, often exceeding expectations in terms of speed and communication. Positive feedback highlights the professionalism and reliability of the service, with several customers expressing high satisfaction and willingness to recommend the company. However, concerns have been raised regarding service delays, particularly with unresolved cases, and a perceived lack of support in certain situations. Overall, while many customers report successful experiences, some express frustration over communication issues and the handling of complex cases, indicating a need for improved customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Put simply, stay away. I have reported this company to Trading Standards in the UK. Google is your friend, don't believe the reviews / hype advertised on their website. Remember they have thousands of affiliates making money from promoting their unlock service and their website is insecure and NOT protected via McAfee Secure, the seal is fake, reported to McAfee direct. Be warned, don't be another lost cash statistic.
They have zero support after you pay and you have no chance of refund, approach your bank and get a charge-back only option (and even then they threaten you with blacklisting IMEI, (which ofcourse they wont and can't anyway!) Don't be fooled by the telephone support number, no one ever answers. Terrible experience, never again..
This is the real crooks and thieves. Pay them for unlocking iPhone 5. Before payment learned from the operator sprint in which list my phone, sprint said in a clean list. Paid to these thieves and after 2 months they said that the phone is in the black list and they can't unlock and will not return my money. NEVER PAY THEM.
Same story popping up everywhere about this "company". You get your iphone checked independently using CHECKMEND, you're report comes back clean, you go ahead and pay for an unlock and 10~15 days later you get a message saying your phone is blacklisted, no refund. DO NOT USE THESE SCAMMERS. UPDATE THEY EVENTUALLY REFUNDED MY MONEY AFTER ALOT OF TOING AND FROING
I have paid them 50 BGP to unlock my iPhone 5s and after few weeks ( they took too much time) after very long time they told me that my phone is barred and can't be unlocked and they can't refund me. I tried too many time to contact them but no respond... they even blocked my comments on facebook... i think they scammed me... $#*!TTTTTT
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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