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Direct UnlocksReviews 3,909

3.6

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From the business

Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.


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Direct Unlocks Reviews Summary

The company has garnered a mixed reputation, with many customers praising its efficient and quick unlocking services, often exceeding expectations in terms of speed and communication. Positive feedback highlights the professionalism and reliability of the service, with several customers expressing high satisfaction and willingness to recommend the company. However, concerns have been raised regarding service delays, particularly with unresolved cases, and a perceived lack of support in certain situations. Overall, while many customers report successful experiences, some express frustration over communication issues and the handling of complex cases, indicating a need for improved customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

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Singapore
1 review
0 helpful votes
Follow Alan T.
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I have send and request on the website and officer incharge can reply me with in 2hours time even that day is weekend. And their skill also can rate as professional skill, will update the progress of work till which part. Hope have chance deal again. I also have recommend my friend on this service.

Date of experience: September 9, 2015
Canada
1 review
0 helpful votes
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Horrible - after waiting 2 months and several emails etc, I ended up paying my phone provided $35 to unlock my iPhone 6 Plus which they did in 5 minutes. Something these clowns couldn't do after 2 months and paying them over $100. Complete joke!

Date of experience: September 9, 2015
Missouri
1 review
0 helpful votes
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I paid to unlock an iPhone 5s from sprint and it did not work. I also bought the icloud unlocking service which worked. But be sure find my iphone is not activated or you still will not be able to get into the phone

Date of experience: September 9, 2015
Jamaica
1 review
0 helpful votes
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Five Star
September 10, 2015

I was not sure what to expect or difficult it would be to use the site. Not being very savvy I was worried. However, it was as simple as 1 -2-3. I followed the very simple steps paid my money and within 24hrs I got an email to say my phone was unlocked. I followed the directions given and I home free.

Date of experience: September 9, 2015
Australia
1 review
0 helpful votes
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Brilliant
September 9, 2015

Hey I'll be honest, I was very dubious about this. I read a lot of the feedback to see what other people wer saying because I wasn't sure if it was a scam or not. I needed my iPhone unlocked urgently so I went ahead with it. 2 days later I got the email and my phone was unlocked. Brilliant service and I would definitely recommend it.

Date of experience: September 9, 2015
GB
1 review
0 helpful votes
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Great company to unlock your phone
September 9, 2015

At first I was sceptical about the site and contacted them by email, in which I got a reply within an hour so thought if I'm gonna unlock my phone I've got to trust someone so I payed up. In the 48hrs that it said my iPhone 6 was unlocked oohh happy days...
I've updated changed my sim a few times and connect to iTunes and everything is working good and is permanent unlocked so don't put it off trust me everything will be ok

Date of experience: September 9, 2015
GB
1 review
0 helpful votes
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Unlock 5c
September 11, 2015

Very quick service, was unsure because it was on the net but read the reviews and went for it ordered on bank holiday weekend and was done before end of that weekend all I would say is READ all the t & c, s.

Date of experience: September 9, 2015
India
1 review
0 helpful votes
Follow Ramachandran S.
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Awesome job
September 11, 2015

In my case it was awesome. I tried to unlock through thier site on weekenend. Surprisingly i got the mail on monday that the phone was unlocked. My iphone got away from loneliness. Thanks. Here more i m going to unlock another phone within this week. Thanks a lot again...

Date of experience: September 9, 2015
China
1 review
0 helpful votes
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Very happy with service
September 11, 2015

The code unlocked my phone perfectly, I've yet to update my phone with the new software so I'm unsure if the unlocking will survive an update but from being locked to O2 I can now use my phone with a Chinese SIM card with no trouble!

Date of experience: September 9, 2015
Brazil
1 review
0 helpful votes
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Trust and credibility.
September 9, 2015

In my case, the service was faster than anticipated.
Whenever I needed to contact them was answered promptly by facebook.

Date of experience: September 9, 2015
GB
1 review
0 helpful votes
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Don't write a review
September 9, 2015

Do not bother writing a review for the so called £5. If you do you won't get it and you will be inundated with spam to write further reviews.

Date of experience: September 9, 2015
New York
1 review
0 helpful votes
Follow Associated S.
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Great site
September 9, 2015

Pros Great site pretty quick response and reliable unlocking you phone
Cons Too Expensive for the service gave it a 4 star because of this

Date of experience: September 9, 2015
GB
1 review
0 helpful votes
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A++++
September 9, 2015

Having been told by other sites the phone couldn't be unlocked I was very happy and surprised to find that one and a half days later it had been done by these guys. Would recommend.

Date of experience: September 9, 2015
GB
1 review
0 helpful votes
Follow Kahder E.
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My iPhone 6 Plus was locked to Tesco Mobile. Having checked the various companies on the web, promising to factory unlock my iPhone, I decided to go with Officialiphoneunlock.

They were not the cheapest but something inside told me to go with them. I had read many varying reviews some good, some bad, but I put my faith in choosing them.

It was the right choice. 72 hours later my iPhone 6 Plus is totally unlocked and has been confirmed by Apple via iTunes. I think the only reason it took 3 days is because the weekend arrived. I placed the order late Thursday afternoon.

My iPhone now accepts all sims with no issues whatsoever. Very very happy with the overall experience. I was kept informed all along the way, even when the 48 hours had elapsed, they sent an email advising that it was going to take bit longer.

I recommend this company highly and say without hesitation, you get what you pay for, it is a genuine and honest company, the only thing is you have to be honest with them.

Looking back I believe the people who have written bad reviews had either stolen or blocked handsets trying to unlock them which is as everyone know illegal and impossible. There is no other explanation.

I would like to thank everone at Officialiphoneunlock for the excellent service they provided. THANK YOU.

Date of experience: September 9, 2015
GB
1 review
0 helpful votes
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Great service
September 11, 2015

Although alittle bit pricey compared to others worth every penny prompt service regular updates and does exactly what it says on the tin forget the cheaper option you get what you pay for and these guys do what they say they will do 5 star

Date of experience: September 9, 2015
GB
1 review
0 helpful votes
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Superb iPhone 5s unlocked
September 11, 2015

I asked for my iPhone 5s which was locked to O2 to be unlocked. I paid and got feedback saying 2-5 days depending on network. After 3 days it was on and working. Brilliant service

Date of experience: September 9, 2015
GB
1 review
0 helpful votes
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Iphone Unblock
September 11, 2015

Great website. Unblocked my phone with no problems at all. Really good communication too. Would highly recommend.

Date of experience: September 9, 2015
GB
3 reviews
0 helpful votes
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Good 10 out 10
September 11, 2015

Would recommend it to everyone who wants a fast and relabale iphone unlock they do a great job

Date of experience: September 9, 2015
GB
1 review
0 helpful votes
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Great service!
September 11, 2015

I was really sceptical about getting my phone unlocked online but thought they seemed reliable so emailed and spoke to someone about the method of payment, I was reassured that my payment would be saved. My unlock was delivered in 2 days and it all works perfectly!

Date of experience: September 9, 2015
GB
1 review
0 helpful votes
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Quick & Reliable!
September 9, 2015

I was pretty much amazed by the service, It's so simple and reliable! It took only2 working days for the whole process. I will recommend it to my friends. I wish i knew about this easy method while i was on holiday. Prices are really reasonable too! The only complain is the fact the company doesnt operate on weekends. Overall, I feel more than satisfied!

Date of experience: September 9, 2015