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Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.
The company has garnered a mixed reputation, with many customers praising its efficient and quick unlocking services, often exceeding expectations in terms of speed and communication. Positive feedback highlights the professionalism and reliability of the service, with several customers expressing high satisfaction and willingness to recommend the company. However, concerns have been raised regarding service delays, particularly with unresolved cases, and a perceived lack of support in certain situations. Overall, while many customers report successful experiences, some express frustration over communication issues and the handling of complex cases, indicating a need for improved customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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I was pretty much amazed by the service, It's so simple and reliable! It took only2 working days for the whole process. I will recommend it to my friends. I wish i knew about this easy method while i was on holiday. Prices are really reasonable too! The only complain is the fact the company doesnt operate on weekends. Overall, I feel more than satisfied!
The unlock just works fine, everything is so simple, all you have to do after the unlock completes is to activate the phone the normal way..
They did not provide unlock code during expected time frame in which I paid for. When asked for a refund, they did not refund.
It is my fault, after all: fool me once, shame on you; fool me twice, shame on me. So the shame is on me. Sufice it to say, I've just been told my phone is unlocked and to review the service. Well, it was unlocked... A week ago by EE. Cost £8.99 and done in 2 days, all on-line. I did this in frustration while waiting for "Official"? To unlock my phone. Enough said. Ludicrously expensive, poor service and ultimately completely unnecessary. Go to your service provider.
Was skeptical at first but I tried it and it worked. Paid on Friday, was unlocked by Sunday afternoon. Very swift service, would do business again.
Very quick turnaround on unlocking my iPhone 6.
Would recommend and use again. Thank you!
My iPhone is unlocked. Thank you. Website easy to use. The only negative thing is that it took a week, not 24-48h
Unlocked a hand-me-down iPhone4 (O2) without a hitch and within the three days promised, allowing me to choose a more cost-effective service provider.
I was very pleased with my experience, my phone was unlocked in a promptly time
Initial research led me to think that unlocking the iPhone 5 from O2 was difficult if not impossible. In fact it's very little hassle and didn't take long. I would recommend you to anyone. I was able to use my virgin SIM as soon as you had done what was needed. The instructions were simple and the result legitimate and permanent. Many thanks
Took about 2 days longer than they predicted but was cheap enough so can't complain. Would have been 5 stars if they had completed within the original timeframe.
My phone was unlocked in less than two hours, really good service. Thank you
I handed in my locked IPhone. Just a couple of days later it was unlocked. Safe payment, nice email conversation.
Ever again 100% recommended!
I was referred to this company through a friend of mine who was also moving to London. I needed to find a way to unlock my phone as I was moving to London for school. My experience with iPhone unlock was great. It only took them about 3 days to do so and it was all over computer so I did not need to physically go anywhere. I went to a local cell carrier here in London and it instantly worked. I would recommend this to everyone as it is not only efficient and effective, but also very fair in price.
Easy to use, fantastic service. I was really impressed!
The unlock process was effortless. The process tracking of my order is an excellent idea and my phone was unlocked quickly
It's very $#*! service I suggest don't go with this. I unlocked my phone someone else and after they we unlocked it's very very bad service
If you're reading this review, you're skeptical of the service - and so was I! But with a week before my month long getaway to Europe, I wanted to utilize my AT&T iPhone with other networks and OfficialiPhoneUnlock came through! The process took a bit longer than 24hours which had me utterly nervous, but within 3 days I received a confirmation email that the process was successful! After landing in Europe, I was able to go and purchase SIM cards at various telecom retailers and use them successfully - it sounds sketch, but they're doing something right! Thank you and I will use this again.
J'ai le regret de vous informer que mon iphone 4 IMEI ************** n'est toujours pas débloqué
Answer: We have 15,000 reviews on our website, 15,000 reviews on Trustpilot, 9000 reviews on SafeSite, and 14,000 reviews here. Our rating is consistently over 4.5 stars :)
Answer: Depends on whether your phone is an iPhone or Android. IPhones unlocks are delivered over the air, and android unlocks require you to enter a code.
Answer: Hi - you can use your tracking page which will give you an estimated date of unlocking.
Answer: £23.99 is approx $28.99 - but the exchange rate does fluctuate
Answer: Sadly not, that is an illegal practice and unethical.

