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SAVE UP TO 70% BY AVOIDING RETAIL OVERHEADS
The multiple exchange of hands in a traditional market means that by the time the product reaches you it is priced at multiples of the original cost. Diamondere ships directly to you from our workshop, eliminating middlemen, making sure that you have the best deal on the best product, made exclusively for you!
PERSONALIZATION
Your jewelry is an extension of you - make it as personal as possible.
Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!
LEGACY AND CRAFTMANSHIP
Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store...
Diamondere has garnered a strong reputation for its exceptional product quality and customer satisfaction, with many customers praising the beauty and craftsmanship of their jewelry. The company's proactive communication and responsiveness to inquiries are frequently highlighted as significant strengths, fostering a sense of trust among buyers. However, some customers expressed concerns regarding service delays and issues with order accuracy, such as incorrect sizing. Overall, while Diamondere excels in delivering unique and personalized jewelry experiences, addressing operational inconsistencies could further enhance their customer service approach and reputation.
This summary is generated by AI, based on text from customer reviews
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The volary ring is magnificent. Opening the box for the first time was just full on stunning. Seeing the ring in the sunlight and feeling the weight of it in my hand is just so nice. My wife just stared at it for 10 minutes. I don't think I'll buy anywhere else.
The ring was a little smaller than I expected but still very beautiful. The ordering process was also relatively easy
Communication was good and the delivery was on time. However, the center stone was not secured well enough and was loose in the setting when the ring arrived.
The customer service was the best I've encountered. A rep checked in with me after I placed my initial order to get clarity on a couple of things. The same person, Cherie, communicated with me a couple of times, and Cherie was positive and gracious every time. And, it was communicated very clearly when my ring would arrive. I'm very happy with the ring I chose.
We have not exchanged rings yet, but I believe he is going to fall in love with this ring as much as I have. I did not need any customer service and was notified of a short delay. 10/10 Excellent communication and beautiful craftsmanship
Diamondere is absolutely dedicated to assuring the jewelry you buy from them is exactly what you want. I really wasn't sure until I had the rings on my finger so I requested they make a few changes. They sent me a pre-paid UPS label with insurance, made the changes and returned the rings to me. They were so very gracious and I love my rings!
Customer service was outstanding. From initial questions and inquiry to the ultimate custom order that I placed the service was great. Quick responses to my questions and they delivered two custom rings in the exact time that they said they would. Wouldn't hesitate to use them again.
Heirloom emerald is a bit lacking... very dark in the center and very shallow in the cut.
Ring is nice otherwise.
Price seems about right compared to other, similar, rings we shopped locally.
Item received as described and customer service was very flexible with customization of item and shipping details
But Diamondere were extremely helpful all along the way. I look forward to seeing my order soon. I am sure they are good to their word.
Had an issue with shipping and the customer service team was quick to respond. The jewelry was beautiful.
I really love my ring. It is made of quality and the stones are beautiful. I was a little disappointed when I opened it up and it wasn't exactly what I ordered. My sides stones on my ring wasn't the deep blue that I expected them to be. They were way lighter of a blue. I did reach out to the company and they were willing to fix it. But I didn't want to wait another 6 weeks for them to remake my ring.so just beware when designing your ring the stones probably won't be the color that the picture shows you. I had my main stone aquamarine and side stone blue topaz. The blue topaz look really blue and made the ring pop but when I got it. The blue topaz was lighter the the main stone. Bummed me out.
Very prompt no complaints they took steps to ensure I was content each step of the ring making process
The ring is nice, but there were delays and I missed the big birthday to give it as a gift. They were nice in the communication, but sometimes it took a day or so to get an answer.
I had seen recommendations for engagement rings for this site and decided to try them out. It was the right choice! They were quick to follow up and ask additional questions and keeping me updated with the timeline of the ring. I'm planning to propose this summer and I'm not worried that she'll love this ring.
Fast shipping. Easy to order. Good customer service. Double checking that I got the order is very nice.
Gorgeous ring with an elegant heirloom Tanzanite stone. The pictures don't do it justice. I'm sure she'll love it.
I ordered a custom ring based on one of their existing rings, and they produced it just as I requested at a fair price. I ordered once from them already and had a great experience, so I came back for another item I wanted. Excellent quality! A++++
I decided to upgrade my wife's wedding ring after fourteen years because the one I bought for her was the best I could do when I was seventeen. I always wanted to get her a really nice claddagh, and diamondère really delivered. The diamond heart with the sapphires in the crown on yellow gold, with a personal message engraved was the perfect gift to give her before the birth of our first child.
No GIA report or Appraisal so that's a bummer, but it's heavy and nice. A bit expensive but nice. Wish it was solid and not hollow with braces on the underside. I hope the shanks is at least solid.
Answer: Yes, they stand by their work as life ng as it is within the 100 days.
Answer: Hello Kelli, Thank you for reaching out to Diamondère, where all your jewelry will be custom-made and handcrafted with the finest natural gemstones. We offer a complimentary certificate of authenticity from GIA if the design has 0.45 pointer diamond or above, else certificate comes from DGLA (DIAMOND & GEM LABORATORIES OF AMERICA). We do not offer appraisal services but most local jewelers can help you with this. I prefer if you use a GIA certified appraiser and usually our gemstone jewelry appraised for a minimum of 120% more than what customers pay us! Please note that we offer complimentary engraving, shipping and a certificate of authenticity from reputed gemological institutes with every order. I look forward to hearing from you. Best, Cherie
Answer: Hi, I have ordered rubies and sapphires from Diamondere and the quality is very good. I have been working with Diana who has taken very good care of me over the last couple of years. I would ask for her when you order from them. I have been extremely happy with the quality and I assure you, I was a skeptic too because I like very good quality jewelry. Diana will walk you through the process and will be in touch with you every step of the way including showing you the stone before they put it in the piece of customized jewelry. I hope you love your emerald as much as I have loved all my pieces of jewelry. The diamonds are wonderful too!
Answer: Asuming they can get the ring correct. I have had to send my stock ring back twice because it lacks any of the intricate detail shown on the site.

