Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
SAVE UP TO 70% BY AVOIDING RETAIL OVERHEADS
The multiple exchange of hands in a traditional market means that by the time the product reaches you it is priced at multiples of the original cost. Diamondere ships directly to you from our workshop, eliminating middlemen, making sure that you have the best deal on the best product, made exclusively for you!
PERSONALIZATION
Your jewelry is an extension of you - make it as personal as possible.
Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!
LEGACY AND CRAFTMANSHIP
Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store...
Diamondere has garnered a strong reputation for its exceptional product quality and customer satisfaction, with many customers praising the beauty and craftsmanship of their jewelry. The company's proactive communication and responsiveness to inquiries are frequently highlighted as significant strengths, fostering a sense of trust among buyers. However, some customers expressed concerns regarding service delays and issues with order accuracy, such as incorrect sizing. Overall, while Diamondere excels in delivering unique and personalized jewelry experiences, addressing operational inconsistencies could further enhance their customer service approach and reputation.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Purchased this ring as mens wedding ring. Loved it and was originally out of my budget as the side diamonds were natural diamonds. Reached out to ask if lab diamonds could be used as an alternative. They said yes, ring came in a few weeks. It's beautiful. Rated minus 1 star because the accent diamonds are so inconspicuous I don't even think they're necessary nonetheless I would definitely order again from Diamondère.
I recently ordered a genuine sapphire pendant. It is round, 3/4 carat, set in a 14K gold chain. I wanted a simple pendant I could wear everyday as It is a memory of my little dog "Sapphire" whom I recently lost. The necklace arrived earlier than expected and beautifully packaged. I also like how they shipped It in a larger size box so that It doesn't look like it's jewelry. One of the reasons I chose Diamondere was because of the reviews about customer service. Amanda from Customer Service was wonderful! A company I would highly recommend!
This ring was beautiful on the Website and stunning in person! The craftsmanship is also amazing! I am impressed and ecstatic with the ring!
Beautiful ring quality and thank you for the excellent fast service. We got it on our anniversary. Thank you!
The ring is perfect. It is exactly as described and what I wanted. The ordering process went very smoothly.
Communication was great, ring was what I expected and hoped for, but the sizing was off. Turns out do not use the at home ring sizer because it does not size properly. Support responded quickly and now they are re-sizing my ring. Great customer service.
Super happy with the quality of the ring recieved. I do wish I would have known where the ring was being made before ordering but I may not gotten it if I had known. Ultimately, I recommend and they delivered exactly what I ordered in a timely manner!
There was a delay for my ring because of Tariffs. I was unsure when I would receive it, but after communicating with Diamondère, they helped to expedite the shipment.
Customer service was wonderful. They kept us dated with changes. We bought the ring for a graduation present and we are happy with it.
Beautiful ring. It just took longer to get. Probably because of tariffs. I didn't know it was a product of India.
Great experience. The necklace is beautiful and the staff was professional and helpful. I'll definitely be shopping at Diamondère again.
The process was smooth and my package arrived within the time frame given. I would definitely use the service again or refer it to my family and friends
Love the ring I don't regret this purchase. It's very minimal with a beautiful lab grown diamond. Although I wish it arrived on the initial delivery date.
Great customer service. Very prompt on answering questions. Custom ring looks beautiful. Fast delivery once ring was complete.
The necklace came out beautiful and great customer service when they allowed me to change my shipping by address to work to ensure I was present for delivery
On time delivery, good customer service. I'd order again. I don't know what else to say here their system is forcing me to write this review!
The product is very nice and my fiance is very happy. The process was relatively quick and shipping updates were sent regularly as well. I would not hesitate to recommend them to a friend.
I love the ring and the rubies are exactly what I imagined! Great service and packaging. This is the best place to find rings that are unique and of best quality
I had a wonderful experience with them. They made my husband's ring in no time and it was custom. They made the ring come out perfect.
One of the two rings I ordered did not fit which was my mistake. They sent me a label to return and having it remade. Easy and remarkable service.
Answer: Yes, they stand by their work as life ng as it is within the 100 days.
Answer: Hello Kelli, Thank you for reaching out to Diamondère, where all your jewelry will be custom-made and handcrafted with the finest natural gemstones. We offer a complimentary certificate of authenticity from GIA if the design has 0.45 pointer diamond or above, else certificate comes from DGLA (DIAMOND & GEM LABORATORIES OF AMERICA). We do not offer appraisal services but most local jewelers can help you with this. I prefer if you use a GIA certified appraiser and usually our gemstone jewelry appraised for a minimum of 120% more than what customers pay us! Please note that we offer complimentary engraving, shipping and a certificate of authenticity from reputed gemological institutes with every order. I look forward to hearing from you. Best, Cherie
Answer: Hi, I have ordered rubies and sapphires from Diamondere and the quality is very good. I have been working with Diana who has taken very good care of me over the last couple of years. I would ask for her when you order from them. I have been extremely happy with the quality and I assure you, I was a skeptic too because I like very good quality jewelry. Diana will walk you through the process and will be in touch with you every step of the way including showing you the stone before they put it in the piece of customized jewelry. I hope you love your emerald as much as I have loved all my pieces of jewelry. The diamonds are wonderful too!
Answer: Asuming they can get the ring correct. I have had to send my stock ring back twice because it lacks any of the intricate detail shown on the site.

