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The overall reputation of the company appears to be significantly tarnished by customer experiences, with numerous reports of unreliable product delivery and poor quality. Many customers express frustration over inadequate customer service, citing difficulties in obtaining refunds, unresponsive sellers, and complicated dispute processes. While some customers initially found value in the low prices, the overwhelming sentiment is one of disappointment, particularly regarding product discrepancies and shipping issues. Trust in the platform is low, as many users recommend avoiding it altogether in favor of more reputable alternatives.
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Out the 3 dresses are ordered ONLY one was the right size and color. I also, have an open dispute because DHgate charged me twice for the same order
Never heard from them until I open up my dispute
One of the dress got here super late and it looks like I brought it from a flea market.
Just be very careful when order from DHGATE
I have had a good relationship with DHGATE. There were some issues with the sellers but dhgate has helped with every claim.
The search engine is lousy and i ordered a purse a month before my wife's birthday and that was 6 weeks ago. No communication from the seller even though I've sent many messages.
I've had other purchases that have been seamless at DHgate.
I appreciate the free shipping options all the way out here to Africa..
DHGate has been good. The quality of most products have been of good value for the price. My only concern is that all sellers should be held responsible for product that does not look as described on the website. Customers want to purchase & receive product exactly as described.
Im very satisfied with dhgate i just bought my son some school sneakers and will buy some more also i have to get my father a pair of nikes my mother sister and brothers are also going to buy some sneaker and other things as well. Shipping is great it arrives when they pretty much say and the prices are spectacular. I dont have any comlpaints im very happy and satisfied ed. Thanks i will continue my business with dhgate.
DHgate
Beautiful product -thank you
European and American Style Women Shoes Fashion High Heel Patent Leather Female Pumps Square Toes Shallow Mouth OL Dress Shoes
Item code: *******
05 10,2017
Product reviews:
I want special to say THANK YOU for the seller - with my recommending for all of you to buy the product - we order in RED-IS BEAUTIFUL- AMAZING SHAPE-my wife says is very comfortable -amazing good fit shape- amazing colour -exactly the red in photos. So we give higher REVIEW FOR THIS PRODUCT- FOR THE SELLER who informed us and helped us THANK YOU WE WILL COME BACK -very beautiful shoes
Ordered two cycling kits, and was told they would take from 4 weeks to 12 weeks. A little disappointed, but I understood. Then to my surprise, one arrived in about two weeks and the other in four weeks. Still great quality with no run in colors. Best idea I ever had was buying my kits through DH Gate.
This is a great site, the things iv had have been of good quality, I would recommend to friends.
I have had some excellent buying experiences with DHgate. Only 2 bad experiences but they are seller related and not DHgate related.
Bought a couple of items from DHgate and everything was fine. Then tried again and then they blocked me from using any type of card as payment. I had to fill out a form for then to unblock it and buy the item. I waited for the item them emailed the seller 4 weeks later and he never received payment. Tried to buy item again via card, card payment is still blocked. Will not use again.
Fantasticos precios, muy facil pagar y entrega rapida
I really enjoy shopping on Dhgate. I find alot items I cannot locate in the US. I love he the site is secure and the transactions are smooth. I recommend Dhgate and I look forward to my next purchase.
C'est dans la gestion d'éventuels litiges que l'on découvre la qualité d'une société. En cela DHgate est exemplaire et donc à recommander vivement!
I have had nothing but great service by both DHGates and their Family of Sellers. Shipping is great on most items but hey I am in Canada and well usually within 10-14 days after my order I receive and that is awesome coming from the other side of our world. Kudos to you all.
Robert
IN MY OPINION ALL SELLERS THEY SHOULD OFFER FREE SHIPPING
EVEN IF THEY HAVE TO ADD SOMETHING ON TOP OF THE PRICE. ALSO
WHEN I CHOOSE FREE SHIPPING YOU SHOULD HAVE 2 CATEGORIES THERE 1. FAST SHIPPING 2. POST... SO I DONT HAVE TO CHECK 1 BY 1 WHO
OFFERS FAST SHIPPING AND WHO OFFERS POST. THIS SHOULD SAVE A LOT OF TIME FROM SEARCHING! SELLERS THEY WILL SHIP IT ANYWAY WHY SHOULD THEY HAVE THE PRICE THERE WITHOUT FREE SHIPPING?
THNAKS!
ANDREAS
Answer: Yes. Even when they send you the wrong product, dhgate finds for the seller, not the buy. Stuff sent isn't what is advertised. So many unhappy customers, that's why I posted my review. Will never buy from them again. Ever
Answer: RUN DO NOT ORDER FROM THIS COMPANY. TOOK MY MONEY. NEVER RECEIVED MY ITEM! --------------------------------------------
Answer: Only if you don't care if you ever receive it. Only if you don't care if you ever get your money back if it's not "as described" or the wrong size, color, fabric, etc.
Answer: If you like scams then this is the site for you
Answer: Not reliable. They have a horrible track record, for every one good review there's atleast ten or eleven of bad ones. Trust that the odds are against you in having a good experience and buy elsewhere, I promise you will regret doing business with them.
Answer: I got 64 x 256gb flash drives. They were all bad. Boycott DHgates, Aliexpress, Alibaba and Amazonprom. They are all Chinese and they are all bad news. Don't believe me? Read more reviews.
Answer: One word. Hell no... well that was 2 words but hell no.
Answer: Do not trust DHGate. It is a scam organization. They sent me the wrong merchandise. I had to send them "proof", and then I would have had to pay for the return postage. At that point I called it quits, and will never deal with these guys again.
Answer: These people belong in jail!
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