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DHgate Reviews Summary
The overall reputation of the company appears to be significantly tarnished by customer experiences, with numerous reports of unreliable product delivery and poor quality. Many customers express frustration over inadequate customer service, citing difficulties in obtaining refunds, unresponsive sellers, and complicated dispute processes. While some customers initially found value in the low prices, the overwhelming sentiment is one of disappointment, particularly regarding product discrepancies and shipping issues. Trust in the platform is low, as many users recommend avoiding it altogether in favor of more reputable alternatives.
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I'm having my first dispute as we talk, time will tell once final. I order a pair of shoes, when they arrive they were not the ones I order or and the picture after payment was made. " Time will tell " how I feel ad out everything in the near future. The bad thing is the shoe was to be wore on my vacation now with the long shipping time this will draw out to two months or longer. Beside this issue dhgate has been excellent.
Thanks
Ayant lu sur des blogs les mauvaises expériences de certains internautes sur le site DHGate, j'ai voulu me faire mon propre avis sur la question.
J'ai commandé de nombreuses fois des objets aussi divers que bon marché! Mais je n'ai jamais eu de problème de paiement et de livraison.
Par contre au début, j'ai eu pas mal de difficulté avec le logging du site... mot de passe pas reconnu, etc...
Faite votre propre expérience, et vous verrez vous y retournerez souvent!. à l'affût du dernier gadget à la mode!
I've ordered from DH Gate many many times and spentertainment thousands of US dollars on the site. 99% of the time I get exactly what I ordered and am happy with the products. Most items offer free shipping and no theft (taxes) which is enough of a reason to spend a large portion of my extra income outside of the USA. Most items are made in China but most items in the USA are also so it only makes sence to buy directly. The sellers are kind and very great bunch of people. Thanks.
This dress was as perfect as the picture looked! Very smooth translation, prompt shipping. It was a pleasure doing business with you!
My expiernce with dhgate was good dhgate has great service. Some of the sellers could be better.
Dhgate has been a great place to buy products at ridiculous prices just be careful because some sellers lie about their products but overall a good site to buy trending brands for cheap I love it follows me on YouTube! My name is "Dhgate hero" I do reviews on dhgate shoes!
From start to finish, the whole process was Great! The selections are amazing & the prices are Very attractive to my tight budget!
My experience was very positive, in time became postiva. The motivation is simple, has become more complicated to make purchases with the elimination of credit cards. In my case, the only way is Western Union that wastes time.
Dh gate is a strong reliable website for what you want, at a reasonable price. Customer service always give you satisfaction. There seller's rating good choice I loke. Gives you the feel of who's the better pick for your buy.
I love dhgate, they always have whatever I need at really cheap prices and the sellers respond fast and are polite.
My shopping experience has been great so far from sellers to the site itself definitely would recommend it to anyone looking expand they're online shopping experience.
We ordered Yeti cups and they were perfect. But my order for gingersnaps necklaces was filled with 5 of the 10 necklaces as ordered... the second 5 were different and I don't like them. The vendor answered rapidly but there is not much can be done.
Ottimo sito ho acquistato un vaporizzatore bene le comunicazione col il venditore e con DHgate... tutto è andato a buon fine... unico inconveniente l'allungamento di un paio di settimane dei tempi di consegna
Please have a look at aliexpress mobile app and site. Yours is the worst ive seen from convenience Pov. Re-work you mobile app! And site! They are killing customers.
At the same time operationally you are much better than ali. So changing site could bring many more clients!
My experience with DHGate has been a very good one. Their dispute team is awesome and the sellers are prompt, courteous, and to the point. They give 1st class service and they guarantee good quality.
Отличная площадка и магазины на ней. Всё просто замечательно. Отправляют быстро. Посылки идут тоже достаточно уверенно и быстро. Товар качественный.
My experience is alright. Honestly I've had over 5 or 6 wrong orders, but i don't have the patience to return and wait so i sell them.
I am now fully satisfy with my experience with DHGATE. Previously, my experience was a little decepful, but the following one is positively satisfactory. Thank you very much. I will go on ordering items on this website since they are shipping the articles fast enough and the prices are welcoming.
Martha BAZILE.
The sortiment is often bigger than other platforms, easy payment,
Only sometimes problems with Custom (cause some seller write a higher PI than real;)
But mostly the arrived order is perfect and in good condition
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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