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DHgate Reviews Summary
The overall reputation of the company appears to be significantly tarnished by customer experiences, with numerous reports of unreliable product delivery and poor quality. Many customers express frustration over inadequate customer service, citing difficulties in obtaining refunds, unresponsive sellers, and complicated dispute processes. While some customers initially found value in the low prices, the overwhelming sentiment is one of disappointment, particularly regarding product discrepancies and shipping issues. Trust in the platform is low, as many users recommend avoiding it altogether in favor of more reputable alternatives.
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I purchased cornhole board lights through DH gates. The shopping experience was great very easy to use. Once the seller adjusted the price to match the price they had posted.
Unfortunately due to the negligence of the seller
{ Send package by regular mail Without registration and receiver signature} the item Only traceable
I did not receive my expensive order ( $ 400) item it missing.
Why DHgate pay to Seller While the fault is from the seller and while I did not receive my expensive orders item?
I always recommend DHgate to friends and family for shop But never again With this bad experience
I Will want to Making a video for YouTube About My Bad experience with documents it shows Incompetence of DHgate
I Will want to close my account In the near future and complaint With my lawyer against DHgate to the judiciary
This is an instance of Internet fraud It's really embarrassing for DHgate
I am very Nervous, upset and disappointed from this Outrageous injustice
Why no one Not accountable in DHgate!
Why no one Not accountable in DHgate!
Why no one Not accountable in DHgate!
This is an instance of Internet fraud It's really embarrassing for DHgate...
If it was easy or without trouble I might be scared... it is not a perfect system but if you learn how to navigate and who to buy from it can be a very profitable site. At the core, you have the DHgate company to turn to when their are problems and I have found them to be more than fair. So much so, that one time they succeed with the seller but still told me that they considered me a valuable customer and basically refunded me out of their own pocket. That is a fairly unheard of practice and made me feel more secure in my purchases.
I have only had 2 problems with received items and both times the seller was quick to resolve the problem. My only suggestion to improve service would be in providing more and better information on tracking or give options for quicker shipping. On a few occasions it has taken longer than what I was initially told to ship and with a few items on my latest order it has been 8/9 days with no info as to where the items are. Twice i had the tracking # changed after over a week and a half without any reason why. As I have said "all in all" my experience with DHgate has been excellent and I will continue to buy again.
Friends I recommend this shopping site,
It is very complete and easy way to pay
I recommend that their purchases through DHGATE
THE BEST IS THE DATE OF DELIVERY. They are very punctual,
AMAZING AFFORDABLE, VERY LOW PRICES! IM FROM CALIFORNIA, U.S.A. PERSONALLY I USE DHGATE WAY MORE THAN EBAY!
Bought a few things from different suppliers, all with good results
I am satisfied till now. Everything is going good. Received items as described.
Very good with shopping. In this site got just about everything you need at cheap prices will continue. To shop on dhgate
My experience is great on DHgate as it has items that are affordable and within my price range or budget.
Thanks to DHgate i was able to buy products i needed in a safe way and when produuct was not available the money i paid was refunded to me
Had a bit of issues on delivery but DHGATE and associated manufacturers resolved it. Well done. Love the guitar. Looks, feel, and sound is excellent. I am having quite the collection of these guitars - all special.
Los precios y la mercansia son muy buenas tienen de todo un poco lo que busco lo encuentro
The ordering and order processing was fine, and I could not find a way to get this product shipped to the UK in any other way. So well done DHGate. But the electronics within the DDJ50 chandelier winch are of very poor quality (random and intermittent); and the packaging was inadequate causing some minor damage to the product.
I came across DHgate by a friend that had ordered some lights and accessories for his house. Little did I know the thousands of inexpensive items that we can have shipped all over the world!
DH gate is great for gifts and customer service!
I will always order from this distributor first over the competition!
I placed this order and paid $62.00 Order ******* it clearly says authentic Bulgari 18k gold necklace with Roman coin and diamonds. I recently got the package for this order and the seller sent me a fake worthless fake gold chain. I have been messaging the seller and don't get any response.
The prices are a bit high for wholesale sometimes, but you do find some good products when you look good in the webite. Excellent customer service.
All the specification I required were all met and the quality of the product was outstanding. I recommend to future buyers that they specify the exact requirements needed and you will be provided with what you expected to have. I am very satisfied with the M2 driver and my game improved quite a bit.
Easy pay, quick shipping, great correspondence, great packaging, products are just as described!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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