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DHgate Reviews Summary
The overall reputation of the company appears to be significantly tarnished by customer experiences, with numerous reports of unreliable product delivery and poor quality. Many customers express frustration over inadequate customer service, citing difficulties in obtaining refunds, unresponsive sellers, and complicated dispute processes. While some customers initially found value in the low prices, the overwhelming sentiment is one of disappointment, particularly regarding product discrepancies and shipping issues. Trust in the platform is low, as many users recommend avoiding it altogether in favor of more reputable alternatives.
This summary is generated by AI, based on text from customer reviews
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I 'm very satisfied with all the process to the delivery of the item. And I really like it. Thanks you and hope to order something again soon.
Transaction is very fast and easy.
I made the purchase it was pure pleasure.
I was not sure if I should take a chance, but the prices were too good! I have received 2 glass pieces, shipped from China to the US, and bother are top quality and were well packed. The clothing accessory I ordered is just as described. I'm only waiting on 2 of 5 items and it's only been 2 weeks since I ordered (the other pieces arrived within 10 days! I am currently looking for some more pieces and will not hesitate to purchase from DHgate!
Like the overall protected system provided by the portal. Would continue to buy from DHgate.
I have been buying from DHGate for 2 years now, and it my favorite site to buy with no doubt, it's affordable, trust worthy and easy to use.
I can always trust the costumer service to help me if anything happens.
I don't want to buy anywhere else because I don't trust other sites to get my products to me or return my money If my order didn't arrived.
I know many website but the most important experience that I have is in Dhgate. Good product and good seller.
High quality items, just as described, very fast shipping and overall service.
My seller was Caradress and the experience was magnificent. Her customer service was on point and she followed through every step of the way via what's app. She promised an arrival date that was less than the original time because I had a deadline and it was full filled. The dress was custom made with my personal measurement and it fits like a glove. It is exactly what is on the site. Amazing job Cara!
I ordered a Halloween costume from DHgate. It came in on time and at a great price! Make sure to give your order some time if ordering from the USA. Since many of the goods sold here are comparable, I prefer to save on some of my purchases. DHgate is an excellent place to do that.
I was told that i will receive the product in the mid of november but luckily i received it on 30th of october i am soo impresses and hope to buy frequently from dh gate thankyou
Fast and cheap deals this is what you want frome site like this. Best buys I ever had :)
It was very easy to shop, do business and their communication with me was great.
Super fast shipping item arrived in one piece and super great deal. Would Recommend to all
I have received my light bulb and I am happy for the moment with the quality
Exactly as the original but way cheaper. Super fast shipping. Perfect buying experience.
Have ordered a few times and have had a great experience
The product was exactly as described. Came quickly. Seller was very informative
I always have excellent shopping experience with DHgate, and will always shop with them
My experience was very pleasant. Had no problems at all.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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