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The overall reputation of the company appears to be significantly tarnished by customer experiences, with numerous reports of unreliable product delivery and poor quality. Many customers express frustration over inadequate customer service, citing difficulties in obtaining refunds, unresponsive sellers, and complicated dispute processes. While some customers initially found value in the low prices, the overwhelming sentiment is one of disappointment, particularly regarding product discrepancies and shipping issues. Trust in the platform is low, as many users recommend avoiding it altogether in favor of more reputable alternatives.
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The shawl is a lovely design and colour. But The quality is average. Material is thinner than expected and the thread weave snags easily. But these are not obvious from a distance so it still looks good from afar.
I'm very pleased with your items and price. I'ts all good. Thank you.
I always receive my stuff on time and they always come in pretty good shape...
I love shopping here also really good quality
I used dhgate for the first time and even though the item took long to receive, I was very satisfied.
A great wholesale site, while it is a mixed bunch what you get, it's mostly good. I would say it's in a different league than alibaba in terms of price (cheaper) and in a different league than aliexpress in terms of quality (better)
I had my doubts another page Chinese, but I decided to buy, first talk with the seller, very nice resolved my doubts, told me all the steps, even made me a discount, 3 weeks I later came the shirts, perfect, my initial fear disappeared and I have dared to make new orders. I am very happy to know that there is a serious alternative to Aliexpress.
I like to buy on DHgate, they have everything. Sellers mostly are great and when there is some problem they return the money.
Cada dia me siento mas confiado de comprar en dhgate las entregas puntuales felicidades
I love shopping on this site. DHgate offers many great products and an overall safe shopping experience.
This was my first DhGate purchase and I did not know what to expect. My product was just as described and very good quality. My son will be quite pleased at Christmas. Looking forward to other purchases with this company, thank you!
I couldn't track my order and Lori gave me another site and I was able to view the movement on my order.
Very helpful! The customer service I've experienced from Lorie and Sai was amazing! Clear, understanding and nice!
It is a pleasure to shop with DHGATE! I can find almost anything i want instantly and i can view reviews and feedbacks for the specific item which i am looking easily. This is the number one site for me for online shopping, period.
Very User Friendly website. Communicative sellers. Products I ordered arrived as described. I will continue shopping DHgate happily.
Buyed a pair of shoes last week from muks-store, received them very fast and payment was totally secured by dhgate, thank you for your service
I've used DHgate for years for other companies and have never been disappointed
Fantastic experience and overall good quality products as expected. Great customer support and backup.
Dh gate รจ un sito serio e siscuro per tutti gli aquisti che vorete fare.
I was looking for items that i have always wanted but could not afford previously. I not only got what I was looking for but at a Very Reasonable price. I could not be happier.
Answer: Yes. Even when they send you the wrong product, dhgate finds for the seller, not the buy. Stuff sent isn't what is advertised. So many unhappy customers, that's why I posted my review. Will never buy from them again. Ever
Answer: RUN DO NOT ORDER FROM THIS COMPANY. TOOK MY MONEY. NEVER RECEIVED MY ITEM! --------------------------------------------
Answer: Only if you don't care if you ever receive it. Only if you don't care if you ever get your money back if it's not "as described" or the wrong size, color, fabric, etc.
Answer: If you like scams then this is the site for you
Answer: Not reliable. They have a horrible track record, for every one good review there's atleast ten or eleven of bad ones. Trust that the odds are against you in having a good experience and buy elsewhere, I promise you will regret doing business with them.
Answer: I got 64 x 256gb flash drives. They were all bad. Boycott DHgates, Aliexpress, Alibaba and Amazonprom. They are all Chinese and they are all bad news. Don't believe me? Read more reviews.
Answer: One word. Hell no... well that was 2 words but hell no.
Answer: Do not trust DHGate. It is a scam organization. They sent me the wrong merchandise. I had to send them "proof", and then I would have had to pay for the return postage. At that point I called it quits, and will never deal with these guys again.
Answer: These people belong in jail!
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Hi LT,
Thanks for your feedback. Let us know if you are still having issues with your order so that we can assist you in getting a resolution. Let me try requesting for a $5 coupon for the inconvenience this has caused you. The coupon will be sent to the account you used when you made this review.
We appreciate your trust in DHgate.com, and we will do our best to give you the utmost service you deserve. If you have any other question, please do not hesitate to contact us through the following link: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to [email protected].
Regards,
Sil
Customer Service Center
DHgate.com