Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The overall reputation of the company appears to be significantly tarnished by customer experiences, with numerous reports of unreliable product delivery and poor quality. Many customers express frustration over inadequate customer service, citing difficulties in obtaining refunds, unresponsive sellers, and complicated dispute processes. While some customers initially found value in the low prices, the overwhelming sentiment is one of disappointment, particularly regarding product discrepancies and shipping issues. Trust in the platform is low, as many users recommend avoiding it altogether in favor of more reputable alternatives.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It was very quick than i expected and the very thing i ordered, no mistakes and the right size
I just found Dhgate and made my first two purchases... so far, so good!
Smooth transactions, safe payments and fast deliveries
Just great!
I've received my goods as quick as promissed and they look just like the picture
Shopping on DHGate for the first time was an over all great experience. Items are nearly organized in a list format, making it easier to read and compare prices etc. When I found a product, the seller was pleasant to deal with. Offered an unbeatable price and top notch service. Only negative thing I have to say is the shipping was slow, which was, in my opinion, partly due to the fact of it being the Christmas season and the postal services are starting to get busier.
All in all, simple easy and awesome first time using and ordering from this site/app. Will definitely be ordering again soon.
I ordered a beautiful makeup palette at a great price. My order came in sooner than expected and was packaged securely. I'm a big fan of DHgate!
Best prices around only bad thing is unorganized search.
I had a great experience with dhgate sellers. I liked th products. It was shipping on time. The quality is good
Order came on time, seller was awesome to. Communicate with. Will definitely be buying again
I always find great things on that site its easy to use even via mobile and sellers are generally nice. Dope site makes it easier to keep up with the latest fashion trends without destroying bank account.
As always, the products and overall ordering experience was awesome.
I am pleased that I have received my item so quickly and for such low cost
DHgate is now the online place where I shop. You can find really nice products and the customer support team is always there for the buyers. I can only recommend it! Thumbs up!
DHgate have a great variety of goods and amazing prices. I would recommend it without hesitation
I love DHGate to shop at, there selection is fantastic. I buy mainly charms. Plus a few other bits, Its a one stop shop.
The customer service is good too.
Awesome moment when i received my order i will hope to buy more jerseys with the seller
You find great sellers with great prices. I would be lost without dhgate. God bless. Dhgate customer support is always there for you. They take care of you and make sure your shopping goes smoothlu
Great shopping site - great customer service - quickly respond -organizing - trusted site - they pay attention for every detail between seller and buyer and they protect buyer
Thank you for this good job
It`s all right with order no problems with anything, item like describe. I recommend this for other users.
It`s all right no problems with anything, item like describe. I recommend this for other users.
Answer: Yes. Even when they send you the wrong product, dhgate finds for the seller, not the buy. Stuff sent isn't what is advertised. So many unhappy customers, that's why I posted my review. Will never buy from them again. Ever
Answer: RUN DO NOT ORDER FROM THIS COMPANY. TOOK MY MONEY. NEVER RECEIVED MY ITEM! --------------------------------------------
Answer: Only if you don't care if you ever receive it. Only if you don't care if you ever get your money back if it's not "as described" or the wrong size, color, fabric, etc.
Answer: If you like scams then this is the site for you
Answer: Not reliable. They have a horrible track record, for every one good review there's atleast ten or eleven of bad ones. Trust that the odds are against you in having a good experience and buy elsewhere, I promise you will regret doing business with them.
Answer: I got 64 x 256gb flash drives. They were all bad. Boycott DHgates, Aliexpress, Alibaba and Amazonprom. They are all Chinese and they are all bad news. Don't believe me? Read more reviews.
Answer: One word. Hell no... well that was 2 words but hell no.
Answer: Do not trust DHGate. It is a scam organization. They sent me the wrong merchandise. I had to send them "proof", and then I would have had to pay for the return postage. At that point I called it quits, and will never deal with these guys again.
Answer: These people belong in jail!
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account