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DHgate Reviews Summary
The overall reputation of the company appears to be significantly tarnished by customer experiences, with numerous reports of unreliable product delivery and poor quality. Many customers express frustration over inadequate customer service, citing difficulties in obtaining refunds, unresponsive sellers, and complicated dispute processes. While some customers initially found value in the low prices, the overwhelming sentiment is one of disappointment, particularly regarding product discrepancies and shipping issues. Trust in the platform is low, as many users recommend avoiding it altogether in favor of more reputable alternatives.
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I am new to DHgate but i am very happy with the items and great service of keeping me informed of my packages.
Great packaged goods as well
+++AAAAA
I buy a lot from dhgate and what i like the most about the website is buyer protection and dhgate mediation, those option keep sellers on track to give good quality products. I recommand shopping from this website
Received almost almost all my items as early as expected despite some issues with some items which has to do with the seller
El articulo era el publicado, el vendedor y el centro de atencion a clientes se portaron muy atentos en todo momento. Los recomiendo
Bought this cool keychain knife from DH Gate and it was a very easy experience. Love the stuff from them. Plan to buy more from DHGate.com, you should too.
Really pleased with quality, delivery time of product plus not to mention the cost. Seller was legit and the site is great
Fantastic first purchase! Easy shopping and checkout. Shipping was way faster than I expected! Couldn't be happier with the product, too!
The item arrived faster than any ebay purchase from China, that I have ever made. The site's design is clean and speedy. No complaints so far! Already recommended to my friends and family.
This site is a great way to connect suppliers and buyers. Ive used this site more then once and every time the products come fast and in good condition
El uso del sitio es muy amigable, se tiene a la mano toda la descripciĆ³n del producto que los compradores necesitamos, me asombro el tiempo de entrega, muy recomendado...
This is a great store! Safe and practical shopping.
I was skeptical at first ordering here because the prices seemed to good to be true but then again I am an online shopper and love shopping on Chinese Wholesale websites. I ordered hair and it took 14 days to get here (USA). I was very happy with the quality of the product! I'm definitely going to be ordering from them again. I would advice if you need the product you're going to be ordering for an important event order ahead of time! Overall I am very satisfied.
Thanks to DHgate my business is growing. I definitely recommend it to anyone looking to startup. The possibilities are endless.
My order came within a couple of weeks, and the quality is excellent.
I've ordered 2 phones from DHgate. I didn't know the site before (I searched for the phone in google). The sellers in the site are responding very quick and it feels like they really want the customer to be happy with his purchase. The prices in DHgate are very good (that's the reason why I ordered the phones there and not at AliExpress, eBay etc.) and when I got the phones I checked and theyr'e original.
I probably will buy more from DHgate...
I've gotten some replica jerseys from this site and they're all great quality at a fraction of the price.
Receive epacket orders in 2-3 weeks vs other sites that take 3-5 weeks. Haven't had any issues with orders not arriving. One order came via DHL and arrived in a week.
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- SmartCustomerās sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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