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Design Dua

3.9

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Design Dua Reviews Summary

The company has garnered a reputation for high-quality, beautifully crafted products that appeal to customers seeking unique baby items. Many reviewers praised the aesthetic appeal and functionality of the baskets, as well as the prompt shipping and overall satisfaction with their purchases. However, concerns regarding customer service emerged, particularly related to delayed responses and inadequate support for issues such as missing items or shipping complications. While the craftsmanship and design are frequently highlighted as strengths, inconsistent customer service experiences indicate an area for improvement that could enhance overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
23
quality
143

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169 reviews

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New Jersey
1 review
0 helpful votes
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Gorgeous Bassinet
April 8, 2022

I bought this bassinet for our living room since we spend so much time there with our newborn and I wanted something that was beautiful and functional for the space. I am so in love with this piece, it shipped so quickly and came exactly as pictured. I've gotten so many compliments on it from friends and family and the best and most important thing is my daughter seems to really like it and naps in it beautifully.
Highly recommend.

Date of experience: April 8, 2022
District of Columbia
1 review
0 helpful votes
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Shower gift.
April 8, 2022

Shopping from a wish list for a baby shower and had to go back and forth for the same store.
Items came quickly in plenty of time for the baby shower.

Date of experience: April 7, 2022
Pennsylvania
1 review
0 helpful votes
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Love it!
April 7, 2022

Easy purchasing, asked customer service a question. Got a response quickly and was impressed with fast shipping!

Date of experience: April 7, 2022
Turkiye
1 review
0 helpful votes
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Thank you for helping arrange shipping to Qatar, despite not being able to select the option initially during checkout. We appreciate it a lot and look forward to receiving our dog bed <3

Date of experience: April 7, 2022
Alabama
1 review
0 helpful votes
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Basket bent in deliver
April 7, 2022

Love the Moses basket! So beautiful but it was unfortunately bent/misshapen when delivered. Hopefully it will straighten out since it wasn't cheap

Date of experience: April 6, 2022
North Carolina
1 review
0 helpful votes
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Excellent product
April 6, 2022

This company is thorough and delivery and service is exceptional quality!

Date of experience: April 6, 2022
Missouri
1 review
0 helpful votes
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Design dua bassinet
April 6, 2022

I was really really happy to receive my bassinet. Although when it came I was a little disappointed because the front of the basket is uneven and sagging…

Date of experience: April 5, 2022
Texas
1 review
0 helpful votes
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Excited to use it
April 5, 2022

We purchased the bbassinet, stand, sheet and basket cover and basket liner. All came in our order and we were very impressed with how well packaged the basket came. We are excited to use it soon!

Date of experience: April 5, 2022
New York
1 review
0 helpful votes
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So Happy I Chose Design Dua!
April 5, 2022

My order was not only shipped in no time the basket and sheets exceeded my expectations in quality and design. I'm really happy I ordered from them.

Date of experience: April 5, 2022
Virginia
1 review
0 helpful votes
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Beautiful
April 5, 2022

I received a changing basket from Design Dua and it is absolutely beautiful. Arrived on time. It fits wonderfully on our dresser. The quality is great, and I have no doubt it will be a wonderful place to change my baby when she finally decides to make her arrival!

Date of experience: April 5, 2022
Florida
1 review
0 helpful votes
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Happy!
April 5, 2022

Pleased with my purchase! Everything was shipped in good form!

Date of experience: April 4, 2022
California
1 review
0 helpful votes
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I am a returning customer and everything I purchased has been of the best quality and beautifully made and designed. Customer service is exceptional and helped me with the replacement parts I needed in a warm manner and timely fashion.

Date of experience: April 4, 2022
Maine
1 review
0 helpful votes
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Love my basket
April 4, 2022

This basket has been the baby item that i was most excited to purchase and receive! It is so beautiful i want to cry when i look at it! I was nervous that because i was so excited i wasn't sure if i had built it up too much in my head, but it arrived so quickly and was even more beautiful in person! It did not disappoint!

Date of experience: April 4, 2022
Arizona
1 review
0 helpful votes
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Wrong size
April 4, 2022

I ordered the waterproof cover for my changing pad, under the impression it would fit, as per the description. It is too tight, and is compressing the pad.

Date of experience: April 3, 2022
Nevada
1 review
0 helpful votes
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Bassinet
April 4, 2022

Excelente producto! Esperando a nuestra princesa para que utilice su bassinet precioso

Date of experience: April 3, 2022
Pennsylvania
1 review
0 helpful votes
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Fast, easy... beautiful!
April 4, 2022

Very smooth process. Item received was as described.

Date of experience: April 3, 2022
North Carolina
1 review
0 helpful votes
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Baby Shower Show Stopper
April 4, 2022

I purchased the Moses Basket, as I like to call it, for my daughter's baby sprinkle! I also ordered the rocker stand and filled it with lots of fun monogrammed clothes and stuffed animals. Everyone there thought it was very unique and loved the rocker feature! Not your grandma's bassinet!

Date of experience: April 3, 2022
North Carolina
1 review
0 helpful votes
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Beautiful bassinet
April 2, 2022
Updated review

Smooth service, prompt delivery and the gift was loved by the mother to be.

Date of experience: April 2, 2022

Just fine, thanks
April 22, 2022
Previous review

Just fine, thanks

Date of experience: March 23, 2022
New York
2 reviews
0 helpful votes
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Dua
April 2, 2022

Very Good / Quick Delivery I had ordered one for another shower months ago but felt that the recipient would not like it so was happy to see that for this new recipient it was on her list

Date of experience: April 2, 2022
Massachusetts
1 review
0 helpful votes
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INCREDIBLE!
April 1, 2022

Not only did we have a very fast delivery but I'm in love with the products! I cannot wait until our little boy is here to put them to use!

Date of experience: April 1, 2022