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The company has garnered a reputation for high-quality, beautifully crafted products that appeal to customers seeking unique baby items. Many reviewers praised the aesthetic appeal and functionality of the baskets, as well as the prompt shipping and overall satisfaction with their purchases. However, concerns regarding customer service emerged, particularly related to delayed responses and inadequate support for issues such as missing items or shipping complications. While the craftsmanship and design are frequently highlighted as strengths, inconsistent customer service experiences indicate an area for improvement that could enhance overall customer satisfaction.
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Went very smoothly, thank you. Very pleased with the selection and the shopping experience with your company.
We are so excited for our baby, arriving soon, to use these products. Everything came so quickly and is beautifully crafted.
So far everything I have gotten from this company has been high quality! I love everything I have got. The sleep gowns, nursing pillow, and bassinet are all amazing. Love them!
Item arrived super quick and it is perfect! Absolutely love it
I had a few questions about this natural fiber bassinet and my questions were quickly answered. I was very happy to get this and give as a beautiful baby gift
I'm obsessed with this basket Moises it's beautiful and the size is perfect!
This basinet is lovely. It has the perfect height if you want it for bedside. If not it's a little short. Materials and quality of the product are great.
Great experience. Ordering was easy to navigate and the product shipped quickly and in perfect condition.
I accidentally ordered the wrong item for the bassinet I have. They quickly replaced the item for the correct one and it showed up at my door correctly! Such a relief for a very pregnant mom!
I didn't receive one of the items I purchased. After writing to them the email back stated that two people verified everything shipped. If two people are truly verifying the shipment then I should have received everything. They either need to improve their process or believe their customers since my purchase was a couple hundred dollars. The issue was then rectified and they honored a discounted price on a different item so I am content with my order.
Basket came exactly as pictured, only better! I like in Alaska, and I still received my basket in 3 days. Amazing! 10/10
It asked me to review the website after ordering, as for that I liked that the cart kept the items when I left the bowser. As a busy mom it took me a few days to place the order lol
I also loved how simple the website is, and the detailed photos, descriptions and FAQ's.
As for the doll bassinet, it's so cute and beautiful. The brand tag wasn't sewn on centered though so that's annoying for my brain to process every time I look at it.
Lo que esperaba, pero llegĂł en dos paquetes diferentes y eso es un teastorni
I ordered a Moses basket, a rocker stand and the organic kapok insert. All items arrived quicker than expected and in perfect condition. I am super happy I went with this company!
Purchased the Ark bassinet and was so pleased with the quality and how timeless this piece is. Really appreciated that this particular basket came with a lining, pad, and pad cover. Will definitely be keeping the basket for years to come
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