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Design Dua Reviews Summary
The company has garnered a reputation for high-quality, beautifully crafted products that appeal to customers seeking unique baby items. Many reviewers praised the aesthetic appeal and functionality of the baskets, as well as the prompt shipping and overall satisfaction with their purchases. However, concerns regarding customer service emerged, particularly related to delayed responses and inadequate support for issues such as missing items or shipping complications. While the craftsmanship and design are frequently highlighted as strengths, inconsistent customer service experiences indicate an area for improvement that could enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I adore the basket I got. It's unique and beautiful and SO well made and sturdy. I am completely in love with it and so happy I went with this company! I look forward to ordering more in the future.
I'm happy with my order. My bassinet with stand is next to my bed patiently waiting for baby to arrive.
The Bilia Bassinet was everyone's favorite gift at my daughters baby shower. It is absolutely gorgeous and my daughter cannot wait to use it when her little one arrives!
Very pleased with this basket and the service the company provides.
It's exactly as described! The perfect size for our bedside and absolutely adorable!
This product is handmade and gorgeous and looks sturdy! I am so excited for our baby to arrive.
The liner is quite small... barely fit. Which is disappointing considering the price I paid for the product... I do like the Moses bassinet very well made. But still too expensive..
Looks beautiful in person. Deep colors. Quick shipping!
Can't wait to use this beautiful basket for my baby boy!
Love love love my changing basket. Also, the shipping was so fast and everything was just awesome.
The changing basket arrived promptly and my daughter is happy with it. Her cats love it, too. Now if only the baby would arrive!
Brought this to a baby shower and was for sure the top gift!
I love my new Moses basket! It is beautiful! And I love the teal blue coloring on the sides. Really beautiful!
I love this knotted gown and I can't wait to use it for my newborn. It's very soft and extra long, allowing lots of space for baby.
Hands down, our favorite item for our littlest love. It was easy to assemble and beautifully made. One of the legs was slightly scratched (but it's the one that would face inward). Didn't know the tan brown leather would look soo orangey but still very nice.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry the items are expensive for you. These are completely handmade, fair trade baskets. It takes several days to make one. If you worked for several days on one item, you would expect fair pay for your time and this is what we provide to our team. Thank You