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DebSpecs Reviews Summary
DebSpecs has a rating of 2.8 stars from 43 reviews, indicating that most customers are generally dissatisfied with their purchases. DebSpecs ranks 36th among Eyeglasses sites.
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Farrell was amazingly nice and helpful in customer service. And DebSpecs is the ONLY site I found that offers two power readers so that I can see my computer screen and still look down and read my spreadsheet. Most are three power (progressive) and I tried that with no success. These "bifocal" readers really do the job for me.
Plus they are great looking, high quality glasses for a great price. Win Win all the way.
Thanks DebSpecs.com
So this happened... my eyes are not loving the whole... situation... with working at home. Job is mostly working in 2 docs at once, 100+ pages of legalese, and going back'n'forth on a 15" laptop is no bueno. Going blind. So I get into a chat window with a rep for a company that sells schmancy readers (mine were $8 or some $#*!, no wonder they suck). Person turns out to be the owner, from Brooklyn, we chat NYC $#*! for a minute. She tells me there might be a delay in the ones I want, because she sends them to be made. But then! She's all lemme see what I have in stock... comes back, all omg, i have one pair, I'll send them, YOU CAN PAY ME LATER (!) Then she takes $10 off the $50 price (!) I'm not even ASKING for any of this. She is a star.
Will update after I try them, for now, this is all customer service.
I have made two orders with DebSpecs, and they are awesome to deal with.
This is the only site I will buy readers from.
Highly recommended!
This company has by far the best selection of readers anywhere, at totally reasonable prices, and their customer service is superior. I HIGHLY recommend them!
I had been looking for bifocal polarized sunglass readers and found them here. Just what I wanted but when I received them, unfortunately they had a couple of scratches on them. I contacted the company and they immediately sent me a replacement pair of which were in perfect condition... Received both pair in less that a week of placing order. Will definitely order from this company again! Thanks!
My order was dropped on my South Philly doorstep and promptly stolen. They sent another. USPS lost the package. Debspecs was on the case, emailing, calling, refunding my order finally---but they still wouldn't give up. They found it but and once again USPS just dropped it on my step EVEN WITH THE HANDWRITTEN NOTE ON THE BOX PUT THERE BY A DEBSPECS REP: "Hold for Pick Up." This time a neighbor stepped in. I can't STAND USPS but I love DEPSPECS ALOT!
This company offered me the opportunity to have nice and quality sunglasses. I received the order in 5 days
I am 6'7 and have a size 8 1/2 head. I have never been able to find glasses to fit me. This process was so easy. I actually found glasses that fit me perfectly. No more looking like a clown with small glasses on a giant head. Thank you Deb Specs. Received two perfectly fitting glasses, shipped within a week for less than $75!
Consistently over the years, knowledgeable about all products and shipping and billing. They're quick, courteous, efficient and solve problems easily, good variety of products to choose from as well!
This makes it so easy to shop with Debbie Burke's Optical. That's a 5* company!
Recommend highly.
My whole family buys their readers too now and we love them.
Hi Debby Burk Optical,
The order arrived and I am very happy with it.
Same as with all the other orders over... what has it been... 10 years?
Thanks, Paula
I have been purchasing from debspecs for several years. I have nothing but great things to say. I want to start off by applauding the customer service since their number one priority is customer satisfaction. They are quick, reliable, cheap, and always post new glasses on their website. I have been and will remain a customer of debspecs for life.
Just received my 5 pairs of large frame spectacles from DebSpecs Debby Burk Optical at DebSpecs.com
Fantastic frames and their customer service is great. Even though they took long time to come to South Africa it was SO worth the wait. I am getting loads of compliments on the frames!
Ive ordered three different times now bc I like the unique styles, especially multifocals which arnt easy to find at a reasonable price. Unusual to find a web company that has such a high degree of service with quick helpful responses.
I have been getting my reading glasses from DebSpecs for over 20+ years and I can't imagine shopping anywhere else! Their quality product selection, friendly staff and quick delivery make this business A+ in my book.
This company is run by absolutely wonderful people! I can't say enough positive things about the customer service and super fast shipping! But besides that, all the eyeglasses I've purchased from Debby Burk have been super cute, fun and edgy! They have a huge selection of different styles which always brings me back for more! The quality and prices are also really great. I won't buy my reading glasses anywhere else!
I bought 5 pair of reading glasses! There are so many cool styles that it is hard to just pick one. I'm going to give them out as gifts. My husband kept stealing mine so I got him a pair he loves as well. Prices can not be beat! Great customer service.
I love Debspecs for consistently good service, nice quick delivery and excellent quality frames. The optical frames are some of the best prices and quality around. Highly recommended.
I was searching for glasses for reading and the computer. I called Debby Burk and the customer service representative was delightful and very helpful. She guided me through the web site and I found the perfect pair of glasses! The glasses are a multi focal so I can use them to read, use the computer and even watch tv. I could not be happier! I receive so many compliments on the style and look! I wouldn't shop anywhere else!
I had purchased computer glasses from Debspecs in the past and really loved the way my eyes felt soo relaxed when working on the computer all day. However, I was being cheap and call myself trying to save money this time by buying what I thought was a pair of computer glasses on ebay. BIG MISTAKE! They did nothing for my eyes and were clearly fakes from abroad made out of cheap plastic sunglass frames that had some shaded lenses.
I suffered for a few weeks with terrible migraine headaches and eyestrain after working all day at the computer before giving up and finally deciding to order my glasses from Debspecs. I emailed Customer Service to see if they could rush the order. (the normal delivery time is usually 2 weeks)
The Rep assured me they would do everything to get my glasses to me asap! My computer glasses took about a week to get to me. The wait was so worth it. They are the real deal. They are beautiful, they are sturdy hard material not cheap plastic and they feel and look great on my eyes. Everyone at my job has complimented me on how nice they look and my eyes are happy again.
Received the wrong item, contacted by email, received reply quickly and return/exchange was handled quickly all during the week of Xmas.
Highly recommend
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Thank you so much for taking the time to review. You contacted us JUST in time, because operations on our fancy readers are shut down this week, since our partner manufacturers are closing on account of NY & California covid19 restrictions. We are stocked up on our less expensive readers for now,. You set the bar really high! I hope nobody expects this service for a couple of weeks as I'll be working customer service from home for awhile. As a business model, I try to answer as many customer inquiries as possible. It is essential on so many levels. Ok. I'm off the answer emails...:)F. Burk