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DealDash has a rating of 4.4 stars from 4,499 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
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You have to constantly bid and the more you bid your credit card is charged. Plus they limit the bid amount. Most of these reviews are lies. Don't believe the hype. Go to the BBB and see fir
Their was a service issue with dealdash at the time I was bidding on a product. I contacted dealdash and within hours they had credit my account with the bids I had lost. Excellent company and they stand by their name and their product.
Thanks for writing C. E. Let us know if there's anything else we can do for you!
The customer service rep made me feel it would be done right the 1st time
Thanks for the feedback Lisa. Please let us know if there's anything else you need. We'll be happy to help.
Items were received in less than the time expected and service was almost instantaneous through customer service.
Good to hear DA. We're available 24/7, so feel free to reach us if there's anything else you need.
I recently and in the past have received a damaged or inoperable item from this site. Upon contacting the support team, I was Immediately treated with concern and professionalism.My situation was handled in a very fast and efficient manner. The staff members were always able to reach a very agreeable conclusion. Many thanks to the entire staff and the efforts that they put forth. Dana Nelson.
Thanks Dana, always a pleasure talking to you. We'll be here to help.
Thank you for refunding my money. I was unable to use your program, and you listened to me.
You are most welcome Diana. If you have any questions, please let us know.
I did an ooops online navigating thru DealDash and realized at this point I did not want to continue and my fee was reversed by a very polite, patient and efficient DealDash customer service provider.
Glad to hear we could be of assistance Ursula. Please let us know if there's anything else you need. We'll be happy to help.
My son made charges on my credit car without my permission. He didn't realize what he was doing on this site. Thanks to your support team my charges were reversed within 5 minutes. Tina
You are very welcome Tina. Let us know if you have any more questions or concerns.
Deal Dash has an awesome customer, er service department with very timely response.
Great job Dealdash
Thank you George, we'll be here to help.
Not knowing what i was doing at the time i started to try to get something for less.
I found my self being charged on my credit card more that what the product could be bought for.
Sorry i'm old and shouldn't be doing something i know nothing about.
Thanks for understanding. This is not for me
Glad we could help Frank. If you change your mind, we'll be happy to welcome you back.
Made a buy by accident with new phone. And sent out and email very easy and recieved immediate feed back.
Happy to hear we could resolve your issue Dan. Let us know if you need anything else.
Great customer service. Friendly, had a smile to his voice and went very smoothly.
Thanks BJ, glad we could help!
Yes! I highly recommend DealDash over any other auction site because all items are with free sihipping and handling, bids are credited to you as you bid and when you BIN all used bids are credited back to you. It is a win-win.
Thanks for writing Sharon. Feel free to contact us if there's anything else you need.
The customer service was very professional, understanding & fast. Thank you DealDash!
Thanks Kim, I'm glad we could be of service. Let us know if you have any more questions.
My experience with DealDash has shown to me a fair and understanding company.
Thank you for the feedback Joe. Please let us know if there's anything else you need. We'll be happy to help.
I wanted to know how to search for specific items, asked the customer service, and got the answer in about 4 hours!
Hi Guy, I'm happy we could assist you in using our Search Bar. Please let us know if there's anything else you need. We'll be happy to help.
I received an Apple Ipad mini cover and keyboard. It did not fit, plus it wouldn't latch as the instructions stated. I contacted customer service and the gave me step by step instructions how to return and a statement saying that I'll receive a Walmart gift card in place of the item.
Thanks for the review Joanne. I'm glad we could help resolve the situation. Please let us know if there's anything else you need. We'll be happy to help.
I was excited to try this site but I found Very confusing and hard to win
Sorry for any inconvenience Alexander. DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance.
If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won.
Working on issue with DealDash, not resolved, but they are working with me!
Hi James. We will be happy to resolve this issue for you ASAP.
Couldn't ask for better service. Put my needs down on the grid. Seconds later my problem was solved. What more could one ask? Thank you Deal Dash!
Thanks Kelly, I'm glad we could be of assistance. Please let us know if there's anything else you need.
Answer: Thats a hard question to answer, because it depends on the article, and its value. I will say I have won some great Articles, and lost many, maby more. The more valuable the article the harder to win. Personally, I gave up on Deal Dash due to the BID STOMPING and Jumpers and the gready nature of some bidders, who stockpile bids. Also, even though Deal Dash supposedly has means to catch Buddy Bidding, I myself have caught at least 4 people doing buddy bidding, reported it, and nothing was ever done about it. Finally I no longer play on Deal Dash, for the reasons I mentioned, but thats my choice. Its up to you, on what you want to do. Hope this helps.
Answer: Hi Beatriz, I want to start this conversation by inviting you to read our Audit Conducted by Ernst & Young: https://dealdash.files.wordpress.com/2014/12/dealdash_ey_audit.pdf Fair & Honest is a symbolic capture of DealDash's core values, and these certainly start and end with our commitment to being humanistic. I would love to show this to you, how can we help? Please let me know. Adrian Community Manager
Answer: Hi William. If you do not win an auction you will not automatically get the bids back to your account. You have the option to use the Buy it Now button. By using the Buy it Now option you will get the item for retail price and all bids back to your account that you used in the auction. Users who take advantage of this option usually have a better experience, since they both get the item they initially wanted, as well as retain all their bids. If you do not want to use Buy it Now you will unfortunately lose the bids. We recommend our users to bid on items they really want, so that if they lose the auction, they can still get the item and their bids back. Let me know if you have more questions!
Answer: Hi Julie, I hope you are having a wonderful day I'd be happy to explain how the Buy-It-Now option works. Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work Thanks so much for your great question, please feel free to reach back out and let us know if there's anything else you need. We are always happy to help! Phone: 855-455-3325 Email: [email protected] Live chat available using the contact support button on the webpage
Answer: Hi Emogene! Great to hear you had a good experience and won a few items. Orders are usually delivered in 7-10 business days. I hope you enjoy your items. If you need anything else, please don't hesitate to contact me!
Answer: Hi Kathy - All items are brand new. We work with top suppliers such as Walmart and Sears, who ship the items directly to your door! If you are unhappy with any item you receive, simply contact our support team and they will help you out. If you need anything else, please don't hesitate to contact me!
Answer: Hi Elizaabeth, Thank you for getting in touch. We offer all of our customers a full money back guarantee for the first bid pack purchase. Our payments team can get in touch with you and issue a refund. Please send me a number we can call. My email is [email protected]
Answer: Hi Patricia, Thank you for getting in touch. I am sure this has been a misunderstanding. DealDash is audited by Ernst & Young, confirming that all bids are placed by real customers and all items are delivered. DealDash members and their acquaintances are strictly banned from taking part in the auctions. My guess is that another user may have chosen a user name similar to DealDash. If so, we'll need to change it to avoid confusion. Please send me an email with your user name, so I can find the auctions and spot the user. My email is [email protected] I look forward to hearing from you. Best, Adrian Community Manager
Answer: Hi Jan, For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance. If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won. Giving DealDash a try is risk free!
Answer: Hi Jasmine. All items on the site are brand new, factory sealed and come with standard manufacturer’s warranties. Vanessa, I am very sorry to hear you have felt that way. Could you please let me know your user name and I'll pull up your account? I'll be happy to assist with any concerns!
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.


I apologize for any possible misunderstanding. As stated on our website, we operate on the "pay to participate/bid model" so it's required that you purchase bids in advance. This loads up your account balance. Each bid you place removes one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final and highest bidder in the auction, you win the auction at the final sales price.
DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance.
If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won.
Please note that DealDash is a BBB accredited website, with a maximum standing of A+.
If there's anything else I can clarify, please let me know and I'll be happy to help.