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DealDash has a rating of 4.4 stars from 4,499 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
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This website is wonderful. The customer support is efficent and quick with response and action. I don't have the time to dedicate to being a true bidder but I would absolutely recommend to others with a little more free time and a bit more money to spend.
I açcidently was charged for a bid that I didn't do and you gave me my refund right away! Thank you for being an honest company, I appreciate that very muchurch
Most welcome Vickie! Please let us know if there's anything else you need. We'll be happy to help.
Good to hear we could help Lois. Let us know if there's anything else we can do for you!
I just wanted to close my account. Not only did they complete my request, but they also issued me a full refund. This action was unexpected and truly appreciated.
Thanks for the feedback Ariel, I'm glad we could be of service.
I have had every question answered with complete confidence and satisfaction and a quick response and the best customer service division that I've ever had the pleasure to associate with
Thank you so much Michael, we are always happy to help, so let us know if you have any more questions or concerns.
I made a mistake bidding on a item and they got back to me right away, and assured me problem would be taken care of. GREAT SERVICE, GOOD PEOPLE
Thanks Michael, I'm glad we could be of service. Please let us know if there's anything else you need. We'll be happy to help.
I was very happy with the quick response I got from my request, thank you deal dash.
You are most welcome Josephine! Please let us know if there's anything else you need. We'll be happy to help.
I had a problem with amounts won in auctions, but customer service immediately corrected my order
Great to hear we could be of assistance Mary. If you need anything else, please contact us!
It was a little overwhelming at first as I really didnt know how to go about buying bides. None of my friends went to this site, and I saw it on tv Im STILL NOT SURE ABOUT BIDDING For items I would like to try for christmas. Will try again later in a few months...
Hi Jann. We'll be glad to welcome you whenever you feel ready to try us out. If there's any doubts we can clarify, please let us know.
Had difficulty logging in, it's been awhile and couldn't remember password. Answered my email quickly, totally awesome.
Good to hear we could help Alice. Good luck in the auctions!
Quick and painless refund on initial bid pack purchase. Was actually impressed did not get the run around. I am aware of the bids I was allowed to keep even after refund. I will use these bids in hopes of winning an auction and may in turn return to purchase more if my buying experience is successful. Thx.
Good to hear John, we are happy to welcome you to DealDash. Please let us know if there's anything else you need. We'll be happy to help.
DealDash is a great site to win TV's computers, smart phones etc at a fraction of their value! Beware, however if you know you are a gambler and have an addiction to it! Then like any other form of gambling, one can loose EVERYTHING! So be wise and read the instructions before you start bidding. Start with less costly items until you learn how to play the game and GOOD LUCK! I won a smart TV worth over $600 for my church for about $10.50! PS The customer support is EXCELLENT!
Thanks for the feedback Carole, those are great tips for new bidders!
I'm going to give this a try to see how it works out I hope by like it
Great to hear Jeff. If you have any questions, please let us know and we'll be happy to help!
I just found DashDeal and I had several questions. I sent Customer Service an email and had a response within a couple of hours.
Thank you for answering all my questions so quickly.
Thanks for the feedback Marion. If you have any additional questions, please let us know.
I like this app but I misunderstanding
Maybe coz I am a new. Then actually I'm not wasting my money to things not sure to win.
Hi Jhooann. Sorry if you have experienced any misunderstanding. We'll be happy to clarify any questions you may have, so please let us know what App you're using, iOS or Android? For new users, I always recommend visiting www.dealdash.com/how-does-it-work, for an overview of what to expect in the auctions. We're available 24/7 for any questions or concerns you may have.
The best way to reach us is on www.dealdash.com/support, where we have 24/7 support, and you can even contact us via live chat to have your questions and doubts resolved immediately.
I hadn't realized I made a wrong purchase, I contacted them and they cheerfully refunded the amount requested, they were fast and efficient!
Good to hear Donald, thanks for the feedback!
Okay, I'm hooked
It's was a little confusing at first, I had to ask about how the bids were purchased and used. I thought I could buy with the bids I purchased... Nope, that money was just to be able to bid. I have the hang of it now.
Good to hear Deborah. Best of luck in the auctions!
Customer support was excellent with the speed and expertise in how they handled my problem. I can't thank them enough for the great service I received. Now I can go on winning auctions at Deal Dash.
Good to hear we could help Norm. Good luck in the auctions!
I do appreciate the quick response and I do want to get back to bidding. I do know a little bid more about how to do this.
Glad to hear we could help Charlotte! If you have any additional questions, please let us know.
They let u win a couple prizes to reel you in then it's almost impossible to get anything after. Save your money or go to the casino where the odds are way better!
Hi Dan. Sorry to hear that you have not been able to win more auctions on the site. I believe you are referring to our beginner auctions, which are certainly easier to win. We do this just to allow our new users to get the hang of the site.
Even though we are constantly working on making auctions easier to win for our customers, I am sorry you've found they are too hard to win. If you want some advice on how to win the auctions, you should check out the “Tactics & Tips” section of our website (http://www.dealdash.com/tactics-and-tips), as well as our official blog (http://dealdashblog.com/). They both contain great information to help teach new users how to take advantage of our bargains
That being said, I'd like to take a look at your account and see if I can give you some more specific advice. Unfortunately, I cannot find an account with the user name "Smokethedank".
Could you please share your DealDash user name or email address you used to sign up?
Thanks and I look forward to hearing from you.
Answer: Thats a hard question to answer, because it depends on the article, and its value. I will say I have won some great Articles, and lost many, maby more. The more valuable the article the harder to win. Personally, I gave up on Deal Dash due to the BID STOMPING and Jumpers and the gready nature of some bidders, who stockpile bids. Also, even though Deal Dash supposedly has means to catch Buddy Bidding, I myself have caught at least 4 people doing buddy bidding, reported it, and nothing was ever done about it. Finally I no longer play on Deal Dash, for the reasons I mentioned, but thats my choice. Its up to you, on what you want to do. Hope this helps.
Answer: Hi Beatriz, I want to start this conversation by inviting you to read our Audit Conducted by Ernst & Young: https://dealdash.files.wordpress.com/2014/12/dealdash_ey_audit.pdf Fair & Honest is a symbolic capture of DealDash's core values, and these certainly start and end with our commitment to being humanistic. I would love to show this to you, how can we help? Please let me know. Adrian Community Manager
Answer: Hi William. If you do not win an auction you will not automatically get the bids back to your account. You have the option to use the Buy it Now button. By using the Buy it Now option you will get the item for retail price and all bids back to your account that you used in the auction. Users who take advantage of this option usually have a better experience, since they both get the item they initially wanted, as well as retain all their bids. If you do not want to use Buy it Now you will unfortunately lose the bids. We recommend our users to bid on items they really want, so that if they lose the auction, they can still get the item and their bids back. Let me know if you have more questions!
Answer: Hi Julie, I hope you are having a wonderful day I'd be happy to explain how the Buy-It-Now option works. Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work Thanks so much for your great question, please feel free to reach back out and let us know if there's anything else you need. We are always happy to help! Phone: 855-455-3325 Email: [email protected] Live chat available using the contact support button on the webpage
Answer: Hi Emogene! Great to hear you had a good experience and won a few items. Orders are usually delivered in 7-10 business days. I hope you enjoy your items. If you need anything else, please don't hesitate to contact me!
Answer: Hi Kathy - All items are brand new. We work with top suppliers such as Walmart and Sears, who ship the items directly to your door! If you are unhappy with any item you receive, simply contact our support team and they will help you out. If you need anything else, please don't hesitate to contact me!
Answer: Hi Elizaabeth, Thank you for getting in touch. We offer all of our customers a full money back guarantee for the first bid pack purchase. Our payments team can get in touch with you and issue a refund. Please send me a number we can call. My email is [email protected]
Answer: Hi Patricia, Thank you for getting in touch. I am sure this has been a misunderstanding. DealDash is audited by Ernst & Young, confirming that all bids are placed by real customers and all items are delivered. DealDash members and their acquaintances are strictly banned from taking part in the auctions. My guess is that another user may have chosen a user name similar to DealDash. If so, we'll need to change it to avoid confusion. Please send me an email with your user name, so I can find the auctions and spot the user. My email is [email protected] I look forward to hearing from you. Best, Adrian Community Manager
Answer: Hi Jan, For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance. If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won. Giving DealDash a try is risk free!
Answer: Hi Jasmine. All items on the site are brand new, factory sealed and come with standard manufacturer’s warranties. Vanessa, I am very sorry to hear you have felt that way. Could you please let me know your user name and I'll pull up your account? I'll be happy to assist with any concerns!
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.


Thanks for the feedback Ashley, and if you change your mind we'll be happy to welcome you back!