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DealDash

4.4

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DealDash Reviews Summary

DealDash has a rating of 4.4 stars from 4,499 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.

service
205
value
183
shipping
154
returns
117
quality
185
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Oklahoma
1 review
0 helpful votes
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Refund
August 31, 2015

There was a withdraw transaction made on my account that I did not authorize and DealDash looked it over and agreed, then refunded the amount back to me.

Date of experience: August 28, 2015
DealDash -. — DealDash Rep
over a year old

Glad to hear we could be of service James. Please let us know if there's anything else you need. We'll be happy to help.

District of Columbia
1 review
0 helpful votes
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Deal Deash CS
August 30, 2015

I found their customer service team very prompt and responsive. Nice job Deal Dash!

Date of experience: August 27, 2015
DealDash -. — DealDash Rep
over a year old

Thanks for the note Alex. We'll be glad to assist you if you have any other concerns.

Minnesota
1 review
18 helpful votes
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This thing is rigged like the lottery. One person may win the bid at a fair price - all of the rest spent money to lose. My guess is that they are in fact selling goods for 10X the win bid as every loser fritters away bids they bought. Can't believe the high ratings - guess a lot of people flunked math in grade school.

Date of experience: August 27, 2015
DealDash -. — DealDash Rep
over a year old

Hi Kevin,

Thanks for writing and sorry that your experience has not been positive. Please note that all of the items we offer have a fair Buy it Now retail price. If you lose the auction, you can still buy the item at the Buy it Now price and get the bids back. We always recommend our users to do the math, keep to a budget and bid only on items they really want.

If you follow these guidelines, the Buy it Now removes any risk of bidding and leads to an overall better experience of using the site based on the customer data we've gathered since our February 2009 launch.

I hope this helps. Please write back if you have more questions.

New York
1 review
14 helpful votes
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Frauds
August 30, 2015

It asked me for my card info just to go purchase a bid package and as soon as i entered my info without pressing anything they took 78 dollars off my account no 800 number to call or anything DONT DO IT

Date of experience: August 27, 2015
DealDash -. — DealDash Rep
over a year old

Hi Dannielle,

Thanks for writing and sorry for any misunderstanding you may have had. You can contact our Customer Support team on www.dealdash.com/support via email or live chat. We are available 24/7.

I have had a look at your account and can see that the initial transaction was not processed as it failed the account verification process. In some cases this will show as a pending transaction even though it was not completed and DealDash did not process this payment.

These transactions usually clear off your account automatically after 3 business days however, if you contact your bank or card provider directly, they should be able to confirm this to you.

Please let us know if there's anything else you need. We'll be happy to help.

California
1 review
1 helpful vote
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I was interested in finding out how DealDash worked and had $ 75.00 deducted from my account something i was not able to afford. Please i advise that new customers read and get the knowledge and understand these websites. But i contacted customer service and was given a refund only due to being new customer

Date of experience: August 27, 2015
California
1 review
1 helpful vote
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Bless deals
August 30, 2015

The deals are great and the service outstanding. I'm ewell pleased

Date of experience: August 27, 2015
DealDash -. — DealDash Rep
over a year old

Thanks for the feedback Alfred. Good luck in the auctions!

Wisconsin
1 review
0 helpful votes
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Great Customer Service
August 29, 2015

The customer service was outstanding, very quick and polite.

Date of experience: August 26, 2015
DealDash -. — DealDash Rep
over a year old

Thanks for the feedback Terry. We'll be happy to help if there's anything else you need.

Minnesota
1 review
0 helpful votes
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Jekag
August 28, 2015

I still need to understand when I pick an item to bid when it will be available

Date of experience: August 25, 2015
DealDash -. — DealDash Rep
over a year old

Hi Gerald. It depends on the item, but if you are truly interested in something, you can always send us an email to [email protected] and we will try to have the item scheduled asap!

Wisconsin
1 review
0 helpful votes
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Great Service
August 27, 2015

In the middle of the night I asked about a item I won. It was not shipped in two weeks. I received a answer in a short time. I thought that was just great.

Date of experience: August 24, 2015
DealDash -. — DealDash Rep
over a year old

Hi Richard. Firstly, sorry about the delay with your item. I'm happy to hear that our Customer Support team could help you in a timely manner. We're available 24/7 if there's anything else you need!

Kentucky
1 review
0 helpful votes
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Address problem
August 25, 2015

My address somehow got omitted from my profile. Was fixed very quickly.

Date of experience: August 22, 2015
DealDash -. — DealDash Rep
over a year old

Good to hear we could assist you in a timely manner Judy. Please let us know if there's anything else you need. We'll be happy to help.

Illinois
1 review
0 helpful votes
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Quick and Informative response
August 25, 2015

Answered my email question quickly and explained my question 100%. Thank You... M. S.

Date of experience: August 22, 2015
DealDash -. — DealDash Rep
over a year old

Thanks for the feedback Madeline, we're available 24/7 to assist with any concerns you may have.

Michigan
1 review
1 helpful vote
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I dont think this is for me.
August 25, 2015

I really don't think this is going to work out for me. It has made me extremely nervous. I thought I would enjoy it, but I find myself grinding my teeth.

Date of experience: August 22, 2015
DealDash -. — DealDash Rep
over a year old

Hi Diane. Sorry to hear you did not enjoy your experience. Here are some top customer voted bidding tips:
1. Bid only on items you like.
2. Focus on one auction at a time.
3. Decide in advance how many bids you will use in the auction (keep to this limit).
4. Use Buy it Now if you don't win to get your bids back and the item
5. Keep to a budget

Please let us know if there's anything else you need. We'll be happy to help.

Ohio
1 review
0 helpful votes
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EXCELLENT
August 26, 2015

I make a big mistake. And they was so kind. And help me. I would recommend
This company to anyone.

Date of experience: August 21, 2015
DealDash -. — DealDash Rep
over a year old

Glad to hear we could assist you Darlene. Please let us know if there's anything else you need. We'll be happy to help.

Pennsylvania
2 reviews
1 helpful vote
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Amazing, fast service!
August 24, 2015

Had an issue with an item I won. Sent a message to customer service. Within an hour I received a couple of options to resolve the problem. Karl S handled things quickly. Customer service doesn't get any better than this! Thank you Karl S! Thank you DealDash!

Date of experience: August 21, 2015
DealDash -. — DealDash Rep
over a year old

Thanks Sheli, we're always available to help you resolve any issues you may have as fast as possible. Please let us know if there's anything else you need. We'll be happy to help.

Japan
1 review
15 helpful votes
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This site will take money from your bank account/ credit card unauthorized! Do NOT give any financial information to them whatever you do! They will drain all your financial means from your account. FRAUD!

Date of experience: August 20, 2015
DealDash -. — DealDash Rep
over a year old

Hi Jill. Sorry to hear there's been a misunderstanding. Please note that although signing up on DealDash is free we have a pay to bid system where you must purchase a bid pack at first if you want to participate in the auctions. All purchases are made by users by selecting the item and entering payment details.

DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance.

If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won.

Minnesota
1 review
0 helpful votes
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Did not understand
August 22, 2015

I went to the sight and did not read how the process works. I bid and was charged for bids I purchased. I contacted support and they gave me credit back to my charge card. Now that I understand I may join the "fun"

Date of experience: August 19, 2015
DealDash -. — DealDash Rep
over a year old

Hi Greg, we'll be happy to welcome you back if you decide to give us a try.

Tennessee
1 review
0 helpful votes
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Deal Dash Customer Service
August 22, 2015

Most prompt service I have ever recieved from any site. Most courteous, and very impressive. I would strongly reccommend this bidding site to everyone. I would not choose another.

Date of experience: August 19, 2015
DealDash -. — DealDash Rep
over a year old

Thanks for reviewing Maxine! Glad we could be of service. Please let us know if there's anything else you need. We'll be happy to help.

Canada
1 review
0 helpful votes
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Not in Canada
August 22, 2015

Was very fast and you did your best.
The refund was very, very, fast
Thanks again
Ray
Canada

Date of experience: August 19, 2015
DealDash -. — DealDash Rep
over a year old

Thanks Ray. If we ever ship to Canada, we'll be happy to have you back!

California
2 reviews
0 helpful votes
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Excellent customer service
August 22, 2015

I spent almost 300.00 in less than 24 hours and my first time on site. And when I didn't win nothing I was upset and even though it was my fault due to lack of knowledge of strategy these people refunded my money that never happens these people are awesome

Date of experience: August 19, 2015
DealDash -. — DealDash Rep
over a year old

Thanks for your words Christa. If you have any more questions, feel free to contact us!

Oregon
1 review
0 helpful votes
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Returns
August 22, 2015

Got the wrong item and customer service was very helpful in getting the error corrected.

Date of experience: August 18, 2015
DealDash -. — DealDash Rep
over a year old

Thanks Leslie, glad we could be of assistance. Please let us know if there's anything else you need. We'll be happy to help.

From the business

Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.


dealdash.com
Founded in 2009
Woodbury, MN, United States