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DealDash has a rating of 4.4 stars from 4,499 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
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There was a withdraw transaction made on my account that I did not authorize and DealDash looked it over and agreed, then refunded the amount back to me.
I found their customer service team very prompt and responsive. Nice job Deal Dash!
Thanks for the note Alex. We'll be glad to assist you if you have any other concerns.
This thing is rigged like the lottery. One person may win the bid at a fair price - all of the rest spent money to lose. My guess is that they are in fact selling goods for 10X the win bid as every loser fritters away bids they bought. Can't believe the high ratings - guess a lot of people flunked math in grade school.
Hi Kevin,
Thanks for writing and sorry that your experience has not been positive. Please note that all of the items we offer have a fair Buy it Now retail price. If you lose the auction, you can still buy the item at the Buy it Now price and get the bids back. We always recommend our users to do the math, keep to a budget and bid only on items they really want.
If you follow these guidelines, the Buy it Now removes any risk of bidding and leads to an overall better experience of using the site based on the customer data we've gathered since our February 2009 launch.
I hope this helps. Please write back if you have more questions.
It asked me for my card info just to go purchase a bid package and as soon as i entered my info without pressing anything they took 78 dollars off my account no 800 number to call or anything DONT DO IT
Hi Dannielle,
Thanks for writing and sorry for any misunderstanding you may have had. You can contact our Customer Support team on www.dealdash.com/support via email or live chat. We are available 24/7.
I have had a look at your account and can see that the initial transaction was not processed as it failed the account verification process. In some cases this will show as a pending transaction even though it was not completed and DealDash did not process this payment.
These transactions usually clear off your account automatically after 3 business days however, if you contact your bank or card provider directly, they should be able to confirm this to you.
Please let us know if there's anything else you need. We'll be happy to help.
I was interested in finding out how DealDash worked and had $ 75.00 deducted from my account something i was not able to afford. Please i advise that new customers read and get the knowledge and understand these websites. But i contacted customer service and was given a refund only due to being new customer
The deals are great and the service outstanding. I'm ewell pleased
Thanks for the feedback Alfred. Good luck in the auctions!
Thanks for the feedback Terry. We'll be happy to help if there's anything else you need.
I still need to understand when I pick an item to bid when it will be available
Hi Gerald. It depends on the item, but if you are truly interested in something, you can always send us an email to [email protected] and we will try to have the item scheduled asap!
In the middle of the night I asked about a item I won. It was not shipped in two weeks. I received a answer in a short time. I thought that was just great.
Hi Richard. Firstly, sorry about the delay with your item. I'm happy to hear that our Customer Support team could help you in a timely manner. We're available 24/7 if there's anything else you need!
My address somehow got omitted from my profile. Was fixed very quickly.
Good to hear we could assist you in a timely manner Judy. Please let us know if there's anything else you need. We'll be happy to help.
Answered my email question quickly and explained my question 100%. Thank You... M. S.
Thanks for the feedback Madeline, we're available 24/7 to assist with any concerns you may have.
I really don't think this is going to work out for me. It has made me extremely nervous. I thought I would enjoy it, but I find myself grinding my teeth.
Hi Diane. Sorry to hear you did not enjoy your experience. Here are some top customer voted bidding tips:
1. Bid only on items you like.
2. Focus on one auction at a time.
3. Decide in advance how many bids you will use in the auction (keep to this limit).
4. Use Buy it Now if you don't win to get your bids back and the item
5. Keep to a budget
Please let us know if there's anything else you need. We'll be happy to help.
I make a big mistake. And they was so kind. And help me. I would recommend
This company to anyone.
Glad to hear we could assist you Darlene. Please let us know if there's anything else you need. We'll be happy to help.
Had an issue with an item I won. Sent a message to customer service. Within an hour I received a couple of options to resolve the problem. Karl S handled things quickly. Customer service doesn't get any better than this! Thank you Karl S! Thank you DealDash!
Thanks Sheli, we're always available to help you resolve any issues you may have as fast as possible. Please let us know if there's anything else you need. We'll be happy to help.
This site will take money from your bank account/ credit card unauthorized! Do NOT give any financial information to them whatever you do! They will drain all your financial means from your account. FRAUD!
Hi Jill. Sorry to hear there's been a misunderstanding. Please note that although signing up on DealDash is free we have a pay to bid system where you must purchase a bid pack at first if you want to participate in the auctions. All purchases are made by users by selecting the item and entering payment details.
DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance.
If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won.
I went to the sight and did not read how the process works. I bid and was charged for bids I purchased. I contacted support and they gave me credit back to my charge card. Now that I understand I may join the "fun"
Hi Greg, we'll be happy to welcome you back if you decide to give us a try.
Most prompt service I have ever recieved from any site. Most courteous, and very impressive. I would strongly reccommend this bidding site to everyone. I would not choose another.
Thanks for reviewing Maxine! Glad we could be of service. Please let us know if there's anything else you need. We'll be happy to help.
Was very fast and you did your best.
The refund was very, very, fast
Thanks again
Ray
Canada
Thanks Ray. If we ever ship to Canada, we'll be happy to have you back!
I spent almost 300.00 in less than 24 hours and my first time on site. And when I didn't win nothing I was upset and even though it was my fault due to lack of knowledge of strategy these people refunded my money that never happens these people are awesome
Thanks for your words Christa. If you have any more questions, feel free to contact us!
Got the wrong item and customer service was very helpful in getting the error corrected.
Thanks Leslie, glad we could be of assistance. Please let us know if there's anything else you need. We'll be happy to help.
Answer: Thats a hard question to answer, because it depends on the article, and its value. I will say I have won some great Articles, and lost many, maby more. The more valuable the article the harder to win. Personally, I gave up on Deal Dash due to the BID STOMPING and Jumpers and the gready nature of some bidders, who stockpile bids. Also, even though Deal Dash supposedly has means to catch Buddy Bidding, I myself have caught at least 4 people doing buddy bidding, reported it, and nothing was ever done about it. Finally I no longer play on Deal Dash, for the reasons I mentioned, but thats my choice. Its up to you, on what you want to do. Hope this helps.
Answer: Hi Beatriz, I want to start this conversation by inviting you to read our Audit Conducted by Ernst & Young: https://dealdash.files.wordpress.com/2014/12/dealdash_ey_audit.pdf Fair & Honest is a symbolic capture of DealDash's core values, and these certainly start and end with our commitment to being humanistic. I would love to show this to you, how can we help? Please let me know. Adrian Community Manager
Answer: Hi William. If you do not win an auction you will not automatically get the bids back to your account. You have the option to use the Buy it Now button. By using the Buy it Now option you will get the item for retail price and all bids back to your account that you used in the auction. Users who take advantage of this option usually have a better experience, since they both get the item they initially wanted, as well as retain all their bids. If you do not want to use Buy it Now you will unfortunately lose the bids. We recommend our users to bid on items they really want, so that if they lose the auction, they can still get the item and their bids back. Let me know if you have more questions!
Answer: Hi Julie, I hope you are having a wonderful day I'd be happy to explain how the Buy-It-Now option works. Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work Thanks so much for your great question, please feel free to reach back out and let us know if there's anything else you need. We are always happy to help! Phone: 855-455-3325 Email: [email protected] Live chat available using the contact support button on the webpage
Answer: Hi Emogene! Great to hear you had a good experience and won a few items. Orders are usually delivered in 7-10 business days. I hope you enjoy your items. If you need anything else, please don't hesitate to contact me!
Answer: Hi Kathy - All items are brand new. We work with top suppliers such as Walmart and Sears, who ship the items directly to your door! If you are unhappy with any item you receive, simply contact our support team and they will help you out. If you need anything else, please don't hesitate to contact me!
Answer: Hi Elizaabeth, Thank you for getting in touch. We offer all of our customers a full money back guarantee for the first bid pack purchase. Our payments team can get in touch with you and issue a refund. Please send me a number we can call. My email is [email protected]
Answer: Hi Patricia, Thank you for getting in touch. I am sure this has been a misunderstanding. DealDash is audited by Ernst & Young, confirming that all bids are placed by real customers and all items are delivered. DealDash members and their acquaintances are strictly banned from taking part in the auctions. My guess is that another user may have chosen a user name similar to DealDash. If so, we'll need to change it to avoid confusion. Please send me an email with your user name, so I can find the auctions and spot the user. My email is [email protected] I look forward to hearing from you. Best, Adrian Community Manager
Answer: Hi Jan, For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance. If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won. Giving DealDash a try is risk free!
Answer: Hi Jasmine. All items on the site are brand new, factory sealed and come with standard manufacturer’s warranties. Vanessa, I am very sorry to hear you have felt that way. Could you please let me know your user name and I'll pull up your account? I'll be happy to assist with any concerns!
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.


Glad to hear we could be of service James. Please let us know if there's anything else you need. We'll be happy to help.