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DealDash Reviews Summary
DealDash has a rating of 4.4 stars from 4,499 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
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The first day I won 4 auctions with only one bid. I tried to win other items by bidding and using the bid buddy, but no luck. How do some of these people have bids going all day on several auctions? They would have to have thousands of bids hoarded up and spend an ungodly amount of money just buying bids, and it doesn't seem like they even win that much. When I use all my bids I am probably done. Something doesn't seem right.
The experience was very well received by me. Thank you for doing what you stated you would do and then some. L will consider rejoining again later on.
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I had excellent service when I e-mailed a complaint about a damaged product I received they got to it immediately and set out to get me a replacement
Deal Dash has the business sense to know the importance of direct feedback from their customers. For the betterment of the customer, and in the best interest of the company, they make smart business decision. The process can be a valuable tool if managed properly.
Very nice
So easy with their help.
They are there to help.
Thanks
Barbara
Frustrating that the card didn't work but am hopeful that it will be resolved
Always get prompt service. Doesn't matter what my question or problem may be. If other vendors were as polite and prompt as Deal Dash (in store or online) they may do as well!
DealDash has the best customer service... I received two different packages with 1 broken item each (other items in the packages were in great/perfect condition). After contacting DealDash and receiving a response within a couple hours rather than the possible 12 hours it said it may take I took the requested pictures and sent them back to DealDash and received notice of the reorder of my broken items within roughly a days time. Thank you again DealDash!
Not so much the merchandise but the service you receive
I emailed customer support my issue a few min later I had my response and the response I wanted. Which was getting a refund on a misunderstanding.
I accidently purchase a Dekdo for the full price and I immediately saw my mistake and contacted them within an hour they took care of my problem everything went smoothly.
I accidentally purchased a bid pack. I contacted the DealDash customer service via electronic message on their website requesting a refund and within 15 to 20 minutes they got back to me and had already processed my refund. They also gave me some complimentary bids. Great customer service!
Talked to a person named Mark, If you get him in the live chat you will be well taken care of
End of auction is confusing & just keeps bidding item up. Not like eBay at all.
The best customer service you can get ..seems very legit
I must of had my grandson go to the site and use my info to buy bids. I was surprised that I had a charge of $78. On my credit card.
I immediately contacted Deal Dash and explained the situation and asked for a refund.
They replied within 3 days and an immediate refunds was given.
Excellent customer service.
Hmmmmmmm... maybe my grandson knows something I don't know. I might have to give Deal Dash a second look... at my convenience.
Thank you.
Hi Donna. Thanks kindly, if you wish to give us a try, you're more than welcome!
I can only speak for myself, but the service provided by DealDash is far superior than 'other type' auction sites. Things usually go smoothly, but once in awhile, things happen. One time a technical glitch and another, item received was broken. Both times, the issue was handled right away with no hassle what-so-ever. Great Service!
Thanks for writing Douglas! It's great to hear we've been able to resolve your issues in a satisfactory manner. Please let us know if there's anything else you need. We'll be happy to help.
Sometimes it feels as if your being doubled teamed by friends or maybe they have bots. I have bout numerous bids and way over bid on items an still lost but ended up buying certain items and received those bids back. Bids are expensive when one spends 600-800 on an item and does not win. Maybe im wrong but i have read a friend referred me to this sight or thank you all for your cards and gifts and one person said the site mad them really mad cause its hard to win but still remains hopefull and it is an addicting site..
Thank you for your note. We don't have fake bidders but the bidders who bid on the more expensive items are very experienced, have developed very good strategies and they have a lot of bids to use. Sorry to hear that you find it's too hard to win.
If you want some advice on how to win the auctions, you should check out the “Tactics & Tips” section of our website (http://www.dealdash.com/tactics-and-tips), as well as our official blog (http://dealdashblog.com/). They both contain great information to help teach new users how to take advantage of our bargains!
Needed to return item mark was very patient and fast service
Thanks Elizabeth, good to hear we could assist you. Please let us know if there's anything else you need. We'll be happy to help.
From the business
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks Anish! Please write back if you have more questions.