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DealDash

4.4

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DealDash Reviews Summary

DealDash has a rating of 4.4 stars from 4,499 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.

service
205
value
183
shipping
154
returns
117
quality
185
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Hawaii
1 review
0 helpful votes
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Live chat.
September 20, 2015

It was fast, nice, and fun when live chat with Adrian.

Date of experience: September 17, 2015
Tennessee
1 review
0 helpful votes
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My 1st round of bids and not accustomed on how to pay with multiple bids left me a little confused on how to pay for merchandise. Overall, it was a great inexpensive game to play!

Date of experience: September 17, 2015
North Carolina
1 review
1 helpful vote
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Hassle free refund request!
September 18, 2015

I erringly thought I was getting a free trial only to find out that I had actually bought a bid package! I do not have internet service at my home at this time and didn't think I could adequately use the service, so I requested a refund. Within LESS than 24 hours I received a response from a rep and refund was in process, and was even told I could use the bids I had left without interfering with the refund request! What a wonderful opportunity and with absolutely NO HASSLE whatsoever! I will definitely become a member once I have internet at my home, and will recommend this company to all I talk to, and that's a lot!

Date of experience: September 14, 2015
Florida
3 reviews
8 helpful votes
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Refund
September 18, 2015

My 10 year old daughter very good at computer got to buy something online not sure what exactly in this site i just saw the charge in my card thanks for the great costumer service they submitted the refund

Date of experience: September 14, 2015
New York
1 review
0 helpful votes
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Refund Service
September 17, 2015

Deal Dash is good at giving customers their money back.

Date of experience: September 14, 2015
Louisiana
2 reviews
1 helpful vote
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Refund.
September 17, 2015

I emailed them for a refund on a bid pack I did not mean to purchase and it was taken care of right away! Ty!

Date of experience: September 14, 2015
New York
1 review
0 helpful votes
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Excellent service
September 17, 2015

My experience with deal dash has always been excellent, with any problems or any questions I have.
Thank you very much!

Date of experience: September 13, 2015
Colorado
1 review
0 helpful votes
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First Auction debriefing
September 16, 2015

If I knew what the hell I was doing, I think I could have won the first auction. Hints and helps are clear and good, finding them is not so easy.

Date of experience: September 13, 2015
Connecticut
1 review
0 helpful votes
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It just takes too long to bid on an item to win it I think you just have to wait out the other bidders if I was playing it right

Date of experience: September 13, 2015
New York
1 review
0 helpful votes
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Out of stock
September 14, 2015

Won an item at DealDash and as always, made full payment through Paypal... The item did not arrived at the minimum time as stated. All items prior was arrived before the stated time frame. CSR Mark look into the delay and found the item was back ordered (out of stock)... He took initiated of the issue and follow up until the item was found and delivered... He should be an example for all future trainee at DealDash. Job well done Mark - Thank you.

Date of experience: September 11, 2015
Texas
1 review
17 helpful votes
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SCAM!
September 12, 2015

I opened my account with $500…. Won two auctions and still had $300. I lost interest in the site and wanted MY MONEY back and they REFUSED to give it back. RUN don't walk from these scam artists!

Date of experience: September 9, 2015
Pennsylvania
1 review
0 helpful votes
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Refund of bids
September 12, 2015

A little bit more difficult than I thought. Hard to win the products that I'm interested in.

Date of experience: September 9, 2015
Pennsylvania
1 review
0 helpful votes
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No value on winning gift card
September 12, 2015

Won gift card - received card in mail- went to validate card and found it had no value assigned to it. Wrote deal dash and they are working to resolve the problem. Very quick response and I am, so far, happy.

Date of experience: September 9, 2015
Texas
1 review
0 helpful votes
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PLEASURE
September 13, 2015

DELIVER TIME WAS NOT ACCEPTABLE TO ME AND TEAM MEMBER AGREED AND REWARDED ME FOR MY PATIENCE. I AM GRATEFUL

Date of experience: September 8, 2015
Texas
1 review
0 helpful votes
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I'm new at this bidding and didn't know what I was doing. I accidentally hit a bid button trying to go down the page. It charged my bank card (I didn't want to do that). Customer service sent me a email to let me know my problem will be resolved! Great CS!

Date of experience: September 7, 2015
Maryland
1 review
0 helpful votes
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Deal dash
September 10, 2015

It was ok but they did not tell me they were going to automatically charge me $39.00 with out asking

Date of experience: September 7, 2015
Florida
1 review
13 helpful votes
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Everything is over priced & yes Deal Dash does make a big profit. They offer Bid packs to use, but you can't even get to the good stuff like TVs, laptops, or kayaks without spending a great deal of money to buy bid packs so you can place bids on on their bid packs just so you can build bids up to get over to the good stuff. Now if you are inclined to buy junk then you can bid on stuff that no one wants then go ahead. Furthermore I was told system has hold issues. I had placed several bids on a bid pack was congradulated on the win then another user's name was placed in mine. I have contacted support several times and told it was the other person's win that it was a system error on my part yeah right. Don't try emailing them you will get no reply, also while IMing they will end chat quickly then tell you it was yet another one of their system errors,& calling they are very nice try to be helpful, but they neglect to tell you that if you lose bids again without winning anything you are out of luck & you will have to buy more bids again, so either way they get money out of you! In all I walked away with nothing!

Date of experience: September 7, 2015
DealDash -. — DealDash Rep
over a year old

Thanks for writing Anna. As you know, we are not a normal retail store, since we offer the recreational experience that we believe makes us unique. Therefore if you are to purchase items from us at our price, the price may be higher than what you will find elsewhere. We will, however, give back all the bids used in the auction if you decide to pay our price to get an item. The DealDash store prices may fluctuate both up and down from time to time and the price is always shown in advance before entering the auction so you can always see what our price will be.
While many people do save money it's important to remember this is entertainment shopping so most people shop here because they are looking for a more fun and exciting shopping experience. DealDash can't guarantee you will win however they do guarantee a full 90 day money back guarantee on your first purchase - no questions asked. This allows you to try the site risk free. I see that we have issued your full refund for the bids purchased, but please let us know if there’s anything else you need. We’ll be happy to help.

Washington
1 review
0 helpful votes
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Very happy they are giving me a refund.
September 10, 2015

I didn't know what I was doing it was my first time. I appreciate you giving me back my refund. Great people I am so thank full yal understood and agreed to give me a refund. Thank you

Date of experience: September 6, 2015
Washington
1 review
0 helpful votes
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1st time customer
September 9, 2015

Because of an error on my part when I was registering, $70 was withdrawn from my bank without my knowledge. When I noticed the withdrawal from my account, I immediately contacted the Customer Support staff. I might add that it was a holiday weekend, so I wasn't really expecting any answers until Tuesday, at the earliest. To my pleasant surprise, I received an email within a 24 time frame. They were very understanding as to my mistake and promised to reimburse me within 5 days. This is so cool that I wanted to share with anyone who might be on the fence about registering. You can't go wrong. Trust me.

Date of experience: September 6, 2015
California
2 reviews
0 helpful votes
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The email was full of information that was very helpful and helped to clarify what I had read... and provided further understanding. Navigating the Bid Buddy was made to seem easy!

Date of experience: September 5, 2015

From the business

Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.


dealdash.com
Founded in 2009
Woodbury, MN, United States