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DealDash Reviews Summary
DealDash has a rating of 4.4 stars from 4,499 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
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. I was having an extreme time trying to win auctions, and my anziety was just too high, which with a broken back from my waist down, waiting to see yet another neurosurgeon... made my pain very bad. I wrote to Deal Dash for a refund. I received a reply almost immediately saying they would give me my refund, and if I wanted to try again with the bids I still had to go ahead. This is unusual, EXCELLENT CUSTOMER SERVICE! I feel so good about this company I will try again to learn the game. I worked for a large bank servicing credit cards, for 16 years and I KNOW what good customer service is. I am so impressed!
"The live chat" person was very helpful w/ all my questions & concerns. Plus, I got a few tips included!
Back then you could win good items in minutes. Now you have to decide whether you want the item or not because of the price of the item you would have to pay for if you don't win. This is not the honest auction because people are anxious to pound you like crazy and I have seen where they can run people off and win the items cheap and it's wrong. I know I have been there and done it. So you can join deal dash if you want to but be prepared to pay for the items that you want.
I like DealDash partially because it is challenging. I would warn everyone to be cautious of their bids, and consider whether they are truly receiving a deal. There are professional users who know how to play the game, and will outbid you until the cows come home (and then some). Add the cost of bids and consider auctions lost- is it really less than shopping around and being patient for a deal somewhere else? Remember when you lose auctions, your bids pay for the winner's item (which is how the "deal" is possible)..
Had lots of fun with Labor Day bidding. Didn't win big, so I requested refund of initial bids. They quickly responded and refunded the $39, no questions. Deal Dash's money back guarantee is real.
I have always had a lot of nice winnings from dealdash including:
http://www.dealdash.com/battle.php?auction_id=*******
Where I spend like around $60.
But, the reason I am writing this is a recent customer care experience.
I placed a bid buddy which went above the actual price of the item.
When I communicated this to them, they refunded my bids without making me run through the hoopla (though with a warning, which I think is fair, that next time I should be careful when setting up the bidbuddy.
I tried this and have made bids, seems to be no time limits or end in sight so the bids keep going on and on and on. Just don't see how one can get anything. Possibly I don't understand it, but seems to me the auctions could go on for hours and hours.
Deal dash has the best customer service no hassles a very good site to be on
Very easy and convenient, was surprised at the response to my inquiry
My issue was taken care of immediately. I was quite satisfied.
WAS A FIRST TIME BIDDER. DIDN'T REALLY LIKE HOW SOME WERE BIDDING WAS SUPPOSED TO BE GETTING GREAT DEALS BUT I HAD TO GET OUT. REFUNDS ARE ALWAYS 100% WHICH WAS STATED. NOT SAYING ANYTHING BAD BUT HOPEFULLY I WELL RETURN AS A FUTURE BIDDER!
Graham was very knowledgeable with the service offered in this site. A good listener and was very fast in response and checking my account. My best customer service ever.
I am skeptical of anything that sounds to good to be true, so accordingly I had
Thought of numerous ways DealDash might not be legitimate and asked them
Numerous "gotcha" questions. They passed my litmus test with prompt and
Relevant (no BS) responses.
I will be signing up as soon as I need an item they might auction.
Received refund within a few days for unused bids. Am very pleased with prompt response time!
Web site froze on 2 seconds and didn't accept my bid. By the time it did, they had awarded the prize to the other person bidding. It happened on Sunday night also, but I contributed it to a flood of people using the site; But, today I realized there was a technical problem with the website and it was freezing up randomly and then unfreezing and you didn't know where you were. I hope you get this problem filtered soon. It really taints the game.
I love Deal Dash which i found to be a really honest site.
I have won item for a small cost many times
I had a problem with the bidding process and used my bids wrong I didn't understand the way you can bid. I contact customer service and within hours on a Sunday, they solve my issue and helped me with links to learn, and make my experience bidding an enjoyable time for me. Again, thank you.
I received and very timely and clear reply to my question about how it works. I was given an example that cleared up my understanding.
Deal dash really is a great site., I think one of the best online sites out there.
My grandkids are band from playing with my phone. I have enjoyed bidding and intend to again when I have time
From the business
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Claire. As soon as no bids are placed before the timer hits zero, the auction ends and the highest bidder wins an incredible bargain on the auction item. Shipping on DealDash is always free, and the auction winner will only have to pay for the final auction price to claim the win.
DealDash has no control of the duration of the auctions, and it is solely up to the bidders and their placed bids to determine when an auction ends. That’s what makes it so exciting – there are no reserve prices regardless of the value of the item, and any bid can truly be the last one. We have seen $3,000 TVs or $2,200 Macbooks get sold for just a few bids, and many other similar deals are made on DealDash every day.
Sometimes auctions can last for longer durations, and this is why we have a tool called the BidBuddy which you can utilize to bid on the auctions even when you're not on your computer. It will automatically place Bids for you within the last seconds of the auction. In fact, most auctions on DealDash are won with the BidBuddy.