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DealDash Reviews Summary
DealDash has a rating of 4.4 stars from 4,499 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
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Paying for every bid is a joke. People think they're getting a good deal because they got an ipad for $150 but the increments take so long to get there you have to spend $300 in bids to keep it going and even if you lose, you are still paying for the bids on something you didn't even win.
There's no way to win any of the items unless you throw so much more money at them than they are worth. It's a game of gambling that you will lose.
Hi Jaycee! Thank you for your review. We're very sorry to hear that your unsatisfied with your experience. We highly value your feedback and are eager to address your concerns. Please feel free to reach out to us at [email protected] so we can assist further. As well, kindly note that we have a Buy It Now option on all our auctions. If you don't win, you can buy the same item for its regular price and get all the bids you used in that auction back. This is why we highly recommend that users bid only on items they like so that they can always choose the Buy it Now and never have to walk away empty-handed. We also have a 100% Money Back guarantee on your first purchase of bids if you're unhappy with our service. We look forward to hearing from you so we can address your concerns directly!
I had a defect with an item. The customer service team had my item replaced and shipped fast. They made the process very easy and responded fast.
Hi James, thank you for your positive feedback! We're delighted to hear that our customer service team was able to swiftly address and rectify the issue you had with a won item. Making sure our customers are satisfied with their wins is our main goal at DealDash. If ever you need more assistance or have any questions in the future, feel free to reach out. We're here 24/7 ready to help. Happy Bidding!
You can spend hundreds of dollars or even thousands buying points to compete with others for a win. Be cautious!
Hi Jean, thank you for your review! We certainly agree that bidding in the auctions does require careful planning, as it can sometimes get competitive and you might not always win the auction. That's why we have the "Buy It Now" option if you don't win an auction. This feature lets you purchase the item at the standard retail price, and in return, you get all the bids you used on that auction back, plus the item gets shipped to you free of charge! If you have any questions or need assistance, feel free to reach out to us at [email protected]. We're available 24/7 to assist you. Happy bidding and we look forward to hearing from you!
Unless you have 500 plus buds it is very difficult to win. If you want to win you have to invest and purchase 500 plus bids. There should be better incentives for those who bid daily.
Hi Lucy, thank you for your feedback. We're very sorry to hear that you've had a less than ideal experience on our platform! We certainly understand how the bidding process could get intense at times due to competitive auctions. We're always looking into ways to improve our service for our valuable customers such as yourself. We offer various promotional bid prices and auction discount events regularly to help our users get more value. Each auction is unique and the number of bids required to win can vary widely. Using our "BidBuddy" tool can be a helpful way to manage your bids strategically. We always aim to make participation in our auctions enjoyable and fair. Please know that your insights are greatly important to us. If you have any further suggestions or concerns, please feel free to reach out to us at [email protected]. We're available 24/7 to support you. Happy Bidding!
Must be careful as there are many "high rollers" on the site that will spend as much as they have to too win.
Many players spend way over the purchase price because they are just entertaining themselves.
Just do not get hooked and be smart.
Hi Paul! Thank you for your review. Bidding in auctions on DealDash can indeed be competitive at times, and it does require strategy and patience. We encourage all users to develop their personal strategy and set a budget for themselves. Our "Buy It Now" option also allows users to get back all the bids they've used in an auction if they choose to purchase the item at its Buy It Now price, ensuring that they don't lose their bids. If you have further inquiries or need assistance, please reach out to us at [email protected]. We're here 24/7 to support you. Thanks again for your feedback!
Keep having that add one bed and someone keeps overeating you until the item is more expensive than just going out and buying it off the shelf in a store.
Hi Mandy. Thanks for your review. We're sorry to hear about your frustrations with the auctions. You may occasionally see the auction price for an item exceed its value during 'Time as Highest Bidder' or free auction promotions. DealDash doesn't limit the bidding in these auctions or advise people how to bid so this does happen in certain conditions. For example, some users are interested in achieving free bid rewards by leveling up their 'Time as Highest Bidder' and playing numerous bids during promotions. Then if they lose the auction, they will purchase the item at the Buy it Now price to receive all their bids back on top of gaining the free bids. However, this can be a risky strategy as the user who wins the auction would not have the option to buy the item at normal price and is not eligible to have their bids credited back to their account. They would still have the option to exchange the item to a specific credit amount, although this value may be less than the amount of bids they spent. We would love to assist you further and answer any additional questions you may have! Please feel free to reach out to us directly at [email protected]. We're available 24/7! Looking forward to hearing back from you!
This site could be a good thing but seems like it might be going downhill. I have seen 2 times now within 2 days were a person has bought a $25 gift card for $30+ dollars, and that does not make sense. Almost like there are insiders just driving the bids up. I don't trust this site anymore due to this. I would rather find a good price elsewere and just pay. I spent a bunch of bids and it seems like I was up against a bot with unlimited bids.
Hi Rob! Thank you for your review. We're sorry to hear that you are having doubts about our auctions. First and foremost, we'd like to assure you that there are no bots or fake bidders on DealDash, as all bidders are real users like yourself. It does happen sometimes that the final auction price exceeds the Buy it Now price, this typically happens when there are Time as Highest Bidder, Leaderboard, or auction discount promotions as users take advantage of these events to gain free rewards. I have taken a look and can confirm that both auctions you are referring to are 75% Discount auctions which means that the final auction price is slashed by 75% for the auction winner. I hope this helps clarify. If you have further questions, please reach out to us at [email protected]. Your trust is paramount to us and we value your satisfaction immensely. We're truly sorry for any confusion this has caused. Looking forward to hearing back from you!
The TV ads were misleading. I got X for 10 dollars! You are not informed that: a) you have to purchase "bid credits" (which should be added to the cost of the item); and b) the auctions take hours and hours and hours. I spent 6 hours bidding on two items. DealDash embodies the old adage: if it seems too good to be true...
Thank you for your review and we're sorry to hear about your disappointment. We aim to make our model clear to users, so we're truly sorry if you did not find this to be the case! The prices displayed in our ads include the cost of bids. We do not hide that we are a pay-to-participate auction site, and the vast majority of our customers are repeat users who come back because they get amazing deals, even with the cost of bids included. :) All of our customers are also entitled to a 100% no-questions-asked refund on their first purchase of bids - giving the service a try is risk-free! Let us know if you have any further questions, we're available 24/7!
This company used my password as a greeting in an email. Really? They have no regard for Personally Identifiable Information and data privacy laws.
Thank you for your review! I'm very sorry to hear of the trouble here! We sincerely apologize for any misunderstanding. We typically use the Username as a greeting in our emails (if the first and last names are unavailable on the account), but never the password. We deeply value our users' privacy and security and we would never intentionally do anything that would jeopardize this. We would love to look into this further for you! Please feel free to reach out to us directly at [email protected], we're available 24/7! Looking forward to hearing back from you!
What a scam! This should be illegal. Buy bids for 13 cents to raise the bid 1 cent. Who ever heard of an action where you have to buy bids? There are a handful of winners and a whole bunch of loosers, and deal dash rakes in the cash. It reminds me of the old pyramid scheme. Run away!
Hi Gordon! Thank you for your feedback. I am sorry to hear about your opinion of DealDash! We do not hide the fact that we are a pay-to-participate auction site, and our business model is a rather unique twist on auctions where you pay to bid. However, we understand that this may not be for everyone, so we do have a money-back guarantee for all customers on their first purchase of bids so that they can try us out risk-free. We have been in business since 2009 and we continue to persist precisely because we have an absolute dedication to integrity. We're audited yearly, have done several 3rd party audits of the auction bidding itself, and we're an A accredited business with the BBB. If you have any further questions, feel free to reach out to us directly - we hope to hear from you soon!
The fact that I have to bid against people who have a seemingly infinite number of bids to spend as the purchase their monthly limits. I can't compete, especially against the more prized auctions, with those who have to have a source of funding, buying and reselling on eBay, etc. I even know personally of stores that sell the products auctioned on DealDash.
Yes I have complained but get the same response.
DealDash wouldn't be in business if it were not for this grand deception.
Hi Brett, we're truly sorry to hear about your frustration and we appreciate you sharing your concerns with us. We understand that bidding against others with more bids can be challenging. We hold all our users to the same monthly limitations and strive to maintain a fair and enjoyable environment for everyone. We would love to assist you further and help improve your experience. Our customer service team is always available to at [email protected]. We have always prioritized transparency and honesty in our operations and appreciate customers like you who shares their honest feedback with us. Thank you again for your review and looking forward to hearing from you!
In reflecting, my first exposure to DealDash would give a great example of how they operated. And I would understand that all the very nice-sounding people in customer help were just that. They did take my advice on their commercials, which is what attracted me to the website. I filed a complaint with the FTC. Emailed and spoke with the friendly people telling them their commercials where false and misleading. (Are you tracking with me?) Their commercials would say something like - I bought this on DealDash for ten dollars and it cost $100. There was no mention of what the bids cost that you have to purchase to bid on auctions. That, especially to new people can be a substantial amount. You will notice NOW a small written disclaimer at the bottom of their ads.
My biggest complaint, and why I rarely am on their website anymore, is the disparity between old-timers and new-timers and the number of bids the old-timers keep throwing down. I took notes of the bidders to assist me. What I found out was there were people who had been on the site for years. They bid for numerous items throughout the day, every day. I knew how I had to covet my bids and what I saw was a never-ending supply from old-timers. I complained many times and was always told by the nice people that they would forward it up to the decision-makers. I would go to eBay and see many of the items from their website on sale. I explained to them that people with so many bids were either independently wealthy or they had enormous amounts of free bids that I didn't come close to having OR they were being funded by their purchases and resale of items.
The quality of their products is remarkably good. That is what keeps me coming back to look for stuff. I was able to buy a robot mop for $40 plus bids for our church as we look to use these machines to replace paying people to clean the church's floors. Again it needs to be repeated - their products are remarkable.
Have I ever heard from the higher up people or have they addressed my complaints? Crickets.
Won some cool stuff but super high maintenance operating site. Annoying AF other auction sites much easier and faster to navigate
Hi Gretchen, thanks for sharing your experience with us. While we're glad to hear that you've won some cool items, we're sorry to learn that you found our website quite difficult to navigate. We are always seeking to improve our customers' experience and your feedback is valuable in helping us achieve this. We'd be glad to assist you with any difficulties you're experiencing or answer any questions you might have. Feel free to reach out anytime at [email protected], we're available 24/7. Thank you again for your feedback!
Deal Dash is NOT an auction, because an auction does not charge you for making a bid (unless you are the highest bidder). Deal Dash is like a raffle, where you have to PAY to buy a chance.
Hi Saralyn, thank you for your review. We're truly sorry that our service didn't meet your expectations. We highly value your feedback and are eager to address your concerns. We do not hide the fact that we are a pay-to-participate auction site, and our business model is a rather unique twist on auctions where you pay to bid. We're audited yearly and have done several 3rd party audits of the auction bidding itself. However, we understand that it may not be for everyone, so all customers are entitled to a 100% refund on their first purchase of bids. If you have any further questions, please feel free to reach out to us directly, we are available 24/7!
It was fun playing. Expensive but fun. There are people out there who have infinite bids.
Thank you for your review, Danny! We're delighted that you're having fun on our platform. Your ongoing support means the world to us! Remember, we're always ready to assist you! Happy bidding!
There's a new deal dash commercial circulating right now. The 1st example of a great deal is a $1000 camera. It's an obvious lie. It's a cheap 'grab & shoot' camera, something for kids at best. Deal dash is a ripoff. Trust me. They ripped me off years ago!
Hi Joe, thanks for your review! Rest assured, it's the Manufacturer’s Standard Retail Price (MSRP) that is the base for our Buy It Now price displayed in our Marketing. I'm very sorry to hear that your experience with DealDash years ago was not positive. We would love to assist you further, please don't hesitate to contact us at [email protected], available 24/7. We value your feedback and are here to help provide a better experience.
Do not use the Buy It Now feature, as they are severely overinflated. There is always a dirty dozen of players lurking in the background that bid on everything in every category and overbid 500+ on even the smallest value items. The playing field is not level or fair. The only way this site would be fair is to reserve the $100 or less items for the beginners. Couldn't win even 100 bids or a gift card without the high stakes bidders taking over. The Same People on DealDash Keep Winning. Study the past winners. There should be more no exchange items and limits on how many items you can exchange. The top 1% of winners win 60% of all auctions, just to convert the item into more bids. If you're bidding against one of these professional auction bidders, you're going to lose.
Hi Debbie, thank you for sharing your experience. We understand that the competitive nature of bidding can sometimes make it challenging, and we aim to provide a fair and equal bidding environment for everyone. We're very sorry to hear that you did not have a positive experience in this regard. As well, kindly note that it is the Manufacturer’s Standard Retail Price (MSRP) that is the base for our Buy It Now price. We're here to assist you further for a better experience. You can reach us anytime at [email protected]. We're also always striving to improve, and your feedback and suggestions is valuable in helping us do that. Thank you once again for your feedback.
You will never get anything for the price they advertise. You'll spend hundreds on buying bids. They lie about the cost you can get products for.
Hi Jaun, thanks for your review. I'm sorry to hear of the disappointment. DealDash works as a pay-to-participate auction site where you purchase bids to participate. The prices displayed in our marketing and on our website/app actually do include the cost of bids. In fact, we try to be extra honest here: we calculate the estimated price of bids much higher than users will almost ever pay for those bids, because we don't want anyone to feel tricked about the pricing of the items that our users win on DealDash. Even when including the cost of bids and the final price paid, the vast majority of auctions on our site are bought for less than retail price. We would love to assist you further, please don't hesitate to contact us at [email protected], available 24/7. We value your feedback and are here to help provide a better experience.
Total scam. They charged my card for $23 for additional bids that I didn't request or order, and then closed my account so that I couldn't remove my card info! I had to cancel my card!
Hi Alex, thanks for your review! We're sorry for any misunderstanding. We do have a 100% Money Back Guarantee on your first Bid Pack and would love to look into this further for you. Please reach out to us at [email protected] for assistance, we're here 24/7. Looking forward to hearing back from you!
The fake deals you see on TV have been set up in the middle of the night for wins by employee's. I've tried to make a purchase.
Hi David, I'm very sorry to hear about your experience. We value your satisfaction and we're here to help. I can assure you that DealDash does not have artificial bidders. Every participant on our platform is a real person, with no affiliation with DealDash. Additionally, our advertisements are based on real auctions that have occured. You can find some of our recent list of winners here: https://www.dealdash.com/winners Your feedback is invaluable to us as we strive to better our service! We also have a 100% no-questions-asked refund on the first purchase of bids so please feel free to contact us at [email protected] so we can assist further! Looking forward to hearing back from you!
From the business
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Logan, thank you for your feedback. We are sorry to hear that you are not satisfied with your DealDash experience. We understand how frustrating it could be when the competition is tough and you’ve invested much of your time and bids in the auctions. We do not hide that we are a pay-to-participate auction site, and the vast majority of our customers are repeat users who come back because they get amazing deals, even with the cost of bids included! Additionally, we have a unique feature called "Buy It Now" that allows you to purchase the item you were bidding on at its regular price and get not only the item itself, but also all the bids you used in that auction back. Moreover, we offer a 100% money-back guarantee on your first purchase of bids so you can try us out without any risk. I have issued that for you now and sent your refund details via email. If you have any further questions or concerns, please don't hesitate to contact us. Our customer support team is available 24/7 to assist you. Have a great day!