DealsClubReviews 131

Was charged for a product I never received. Did not get credit back. They charged me an "international fee" for an item they did not ship, NOR DID THEY EVER INTEND TI SHIP. I am currently suing this company because I found so many other s with the same problem. This is a scam and If you get anything at an affordable price I would question how the hell they got it. Probably connected to the mafia and receiving stolen goods. I have called several times for my money back, I haven't received it and they keep telling me that I will and send me a generic email with my order number. I know what the $#*! my order number is. I need my money back!

I have read all the previous reviews and I am stunned that this site continues to operate. I will heed your advice, even though I am still waiting for a product from early December 2013, and to never purchase anything again. I am also intending to call the Better Business Bureau, at least they will be on the 'don't do business with' list. I do have a suggestion, hopefully we can find where they advertise and flood these companies with emails…. Just a thought.

I purchased a coupon for a garbage removal ($35 for 250lbs of junk removal. After several attempts to contact the company via phone (unanswered), email again unanswered, I went back to Dealathons to request a refund for the above reason. I sent them an email to request a refund back to the cc I originally used to purchase coupon and was told that it would not be a problem.

That was in Oct 2013, and after I heard back from them I got a lame $#*! excuse that they were having email problems (probably busy with all the complaints they get) hence the delay in the refund. It is now Feb 3 and low and behold still no credit back to my cc. After my latest email to them I was told it would be applied and would take 3-4 days but that was a week ago. So bottom line is if you want to kiss you $$ bye bye go ahead and deal with these snake oil sales people. Otherwise buyer beware, do research not only on the vendor that the coupon is for but the vendor selling them.

If the owner had any sense of customer service they would be dealing with this kind of crap immediately to help build the brand, not hide with their head up their arse hoping it will all go away, because it won't.

I did actually receive a couple of orders from them... that is after emailing and calling continuously. Then they offered bonus points for my difficulties. Which made me just order again. Big mistake. I have another order that was never received and they offered to give me a credit. The credit memo was issued but the money was never refunded. I am still waiting for two orders that were promised for Christmas delivery. Nothing was received yet. I have tried emailing them about 10 times and they are not responding anymore. They are not answering their phones either, the call goes straight to voice mail or just hangs up automatically. I am for sure done with them... I have lost enough money already. I will for sure keep trying to get in touch with them but I don`t think that will get me anywhere!

DEALATHONS IS NOTHING BUT A SCAM TO GET YOUR MONEY, and provide nothing but $#*!ty service! I would never give them another cent, and would highly avoid the company and the companies that are associated with them. The affiliated companies do not return your messages to book an appointment with your purchase. They close their doors when they work, as they work their own hours and do not the normal business hours. And when you contact Dealathons to complain, sure at first they seem helpful and state that they will refund your money, but of course they do not! You try to contact Dealathons customer service members, and of course they do not get back to you. Now-a-days with all the scam artists and cons, you can be sure to add Dealthons company to your list! I have contacted and advised that I would be doing this, and of course they do not care. I have tried to contact them on endless occasions, and 4 months later the situation has not been rectified nor will be. It is so sad that it has to come to this, and feel like I have been so patient, but I share this everyone as I do not want anyone else to have this same headache as I have gone through.

I will be sure to advise all of my family, friends and affiliations to save their pennies and go elsewhere. Nobody wants a scam, and it is unfortunate that I have been apart of that, and even more unfortunate that this well known company does not stand behind their companies, their products and services... And especially their word!

Please share with all your friends and family, as I do not wish the headache upon anyone else. Save your money and Please pass this on!

http://www.sitejabber.com/reviews/www.dealathons.com

(Apparently and unfortunately I am not the only one... So sad!)

I have also been scammed by Dealathon. I placed an order on November 5th & the money was taken from my credit card that day. Needless to say, I still have not received the goods. I have, however, heard some very original reasons why the goods are not here yet, including the fact that they are held up in customs. I live in Alberta. I had not realized that inter-provincial trading necessitated customs now! With all the letters of complaint on here, surely there must be enough for some kind of action against this company? I only wish I knew how it could be done.

I ordered some items early Nov 2013. It was 6 items and I was charged $30 for shipping. A bit much for shipping, and I would have thought it was going to be done through a courier at that price. I only got one item through regular post at $1.26 postage. Nothing from the others. I phoned Dec. 12 to inquire about the rest. I actually got a customer service person! One of the items was cancelled and I got the refund as loyalty points. Not to my liking. Was assured that the other 4 items are on the way and to check the status online. I got an email to confirm the shipment but no tracking number - just that it was to be shipped by ground. Well it is now Jan. 7 and I check online and see that the status claims it is completed and my loyalty points from my original order were revoked! WTH! I still have seen nothing shipped. I have been trying numerous times through calls to the 416 number / the toll free number / the calgary number and I only get the voice mail. I have left numerous messages. I have emailed several times and only got an automated response from the support email. Thankfully someone posted the CEO's personal email: *******@gmail.com. I sent him a message. Will he respond? Remains to be seen.

I had also purchased a voucher for a merchant in Calgary. SO far managed to book the appt. I have fingers crossed that I get the service otherwise I would be soaked for $399 for that too!

I will never order products from this business again. I only hope that someone files a class action against this business like what happened to Groupon.

I bought a voucher for Renew Spa on Dealathon. I called the Spa to make an appointment, they told me they would not accept any vouchers from Dealathon because they had not been paid. In the last two weeks I have emailed over 10 times with no response. I cannot speak to anyone on the phone because the call is sent to a mail box which is FULL so a message cannot be left either. Do not buy anything from this company, they are criminals. Does anyone know how I can get my money back?