DealsClubReviews 131

They have no customer service skills whatsoever. They won't return phone calls or emails. I purchased MAC make up from them - total knock-off product! I called to return it. Dealathons said no problem - we will return it. Sent to product to them 3 times - and it kept getting returned. Finally the package got accepted - then came the return. Spoke with some clown named Alana - she said return would be processed - 3 months later nothing. Kept following up by phone and email. No one returned any emails or phones. Eventually some other clown Sabina said no return is possible because it's passed 30 days!
This company is a total scam. DO NOT BUY any products from them. They CHEAT AND LIE! Till this day no refund no replacement product and the 'credit' they promised disappeared. It's been almost 2 years.
I am beyond shocked that they are still in business.

The website is totally a scam. Purchased an item in Sept 2014. After 4 weeks, didn't receive the item. Contacted Dealathons. No reply at all. Good thing I made the payment through PayPal. Filed a claim with PayPal. PayPal sent 3 warnings to Dealathons and they never replied. Don't know why the company is still in business. They are cheaters.

I placed an order back in Aug/2014 and it's Nov. 2014 and still have not received it. Sent them an email in Oct. Got a reply saying the issue is resolved! Still haven't got my order? Sent another email 2 weeks later but no reply. This website is a SCAM! STAY AWAY...

WORST SERVICE EVER. DON'T ANSWER EMAILS OR PHONE CALLS.
NO ITEM STILL WAITING. COMPLETE SCAM.
I WILL GET A REFUND.

DONT BUY FROM THEMthey are a complete scam, and I cant believe they are still in business. I purchased something from them 2months ago, and though they took my money I never received the product. I emailed them a few times and after 3weeks got an automatic response saying they had issues with their mailing system, and if I hadnt received my product to reply and they will look into it. I replied, and nothing. I tried to call their 1-855 #, waited on hold for over 10min, then got forced to leave a message. Called back and tried to get a hold of someone from sales and marketing and no answer there either.

Purchased products from them July 1,2014... paid thru paypal, thank goodness, they are trying to get my money back... It's September 10,2014 have yet to receive product or get my refund... need I say more, except stay away from Dealathons.com. They are very difficult to get a response from as well. Telling me they shipped the product but couldn't come up with a tracking number. They won't be insulting my intelligence any longer...

Seems to be a bunch of thieves. Ordered June 15, today is August 21 and no product. Had a sarcastic email at 2 weeks telling me that the offer clearly states shipment could take two weeks. Now 10 weeks and they don't answer emails or phone messages. Their waiting musak makes a person contemplate suicide. Everything about this operation points to scam and theft.

Absolutely terrible! Total scam. Ordered over 7 items received two! I've called over 3 times, nothing they say they follow through with. Not sure why this company still exists. Really puts a damper on these kinds of companies. Stay away!

I bought a coupon for a health treatment. The provider was concerned about my medical history and advised she would not recommend me having the treatment and that i should contact Dealathon and ask for a refund. I tried repeatedly to contact them by phone- left many messages asking for contact, as well as several emails. Never have heard from them. I want my $39 refunded, and they are impossible to reach. Don't deal with them. Their Customer Service is non-existant- it is a complete sham.

Dealathons sells counterfeit/ fake Clarisonic Mia 2 products on their website, according to the quality of the product, the cheap look of the product, the defective rotation, and the inability to register the serial number on Clarisonic's US website. The number just comes up INVALID. Please do not go to Canada's Clarisonic website, since you can type any serial number you want and it will register. I emailed Dealathons about the defective/ counterfeit product, and they told me that I can only get an exchange! I emailed them their own policy under the Clarisonic deal, which states that refunds are granted on defective products within 14 days, and now I'm just waiting on their reply. Unscrupulous websites will break their own policies to make a quick buck, and sometimes you have to remind them that there are people who won't be taken advantage of.

The customer service at Dealathons.com is the worst I've ever encountered. I purchased a spa treatment (3) but the description on the sale was so wrong... I wouldn't have purchased it had I known... the merchant convinced me to take another treatment and I ended up with a sore back for two days... I complained to customer service and their response came off like they are just a bunch of low paid flunkies... lol... oh well guess I shouldn't have expected more than that!

I first encountered this website when I decided to order a Dr Dre portable Bluetooth speaker for my boyfriend for valentines day. About a week later the speaker arrived, and when I opened the package the box itself was in such bad shape, full of dents and ripped up. I wasn't going to test the speaker but out of curiosity i decided to and i am glad i did because it was defective and didn't emit any sound what so ever. I called Dealathon about 5 or 6 times, where i was constantly hung up on and was never able to reach anyone from their customer service department. I also emailed them 2 or 3 times and i was finally able to receive a response a week before valentines day. They told me that i was no longer able to receive a refund because the 14 day window had already passed, which would not have been the case if they had not taken weeks to reply to my messages. I settled for a 60 dollar credit and ordered another product where i ended up spending an additional $30 on top of what i had already paid for the defective speaker. It has now been about three weeks and the status of my order is still processing. I would not be surprised at all if i never receive my product or my order, i am honestly so annoyed and frustrated i wish i had stumbled upon this website sooner and never wasted my time or money.

PLEASE PLEASE do not order from this website!

This was THE WORST experience I have EVER had! I wish I found this site before I even considered purchasing from them! I'm STILL on hold to get my refund that a manager I finally got a hold of said I will get a refund! Service is horrible and I already lost money sending the product back that was basically crap! I'm SO surprised they are still in business and next time I will always google before ordering since if they close, I'm sure they'll open in another name. This is such a learning experience and will have to count my losses - horrible horrible horrible...