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Hit my credit card a month ago and won't ship item. Told me 3 weeks ago item should ship within 2 weeks. I finally canceled order. I think they just want to use my money interest free with no intention of delivering product. I don't know how long it will take to refund money but I expect delays there too.
Absolutely horrendous. Item was backorder until Oct 30. On Nov 1 I received an e-mail that the order would not be shipped until Nov 15. On Nov 2 I cancelled the order. On Nov 4 I received an e-mail that my order had shipped on Nov 2 and that if I didn't want it I was now responsible for the ourbound (was supposed to be free) shipping as well as the return shipping as well as a restocking fee (unspecified amount) Do NOT deal with these people. They don't know what they're doing and they are located in Canada -- so there's nothing the FTC can do to them regarding their false statements, etc.
