CycleGearReviews 11,549

Awesome gear can't wait to use it on the road & enjoy the gear.

After the mighty deliberation and extensive research on my pot as well as the assistance of cycle gear employees in the Daytona Beach door, I was able to purchase a great helmet for me. The accessories that go with the helmet sunvisor Bluetooth or exchange to the new helmet, but only with the help of the cycle gear employees something that would've taken me hours. These knowledgeable employees popped in five minutes. The ratatouille and knowledge is second to none I get all my motorcycle needs from cycle gear in Daytona Beach despite having other choices for this very reason it's the customer service that I receive each and every time.
My only grape is don't have some more men's writing apparel to choose from and not starting in size medium to include the sizes extra small and small

Coercive-moto has the market cornered so its hard to avoid them. They have ridiculously overcomplicated warranty and replacement process, i. E. giant bureaucracy but lack the sophistication or cost saving of a large, refined experience. The brick and mortar stores are worthwhile but I have come to hate shopping cg online. They price gouge you, the waste a week or more doing "price match" so its basically pointless. Gave up on the rpm (ripoff premium membership) long time ago..

The pants selection for women is very limited. I found one pair that I really like and my size is always sold out. It is a shame that women are still dealing with this issue within any hobby that requires specific apparel. We are over half of the population. Companies can do better. Also, look to some smaller companies such as Indie Ridge that allow for use of the items AND return/refund. All of us who ride motorcycles know that trying on apparel in the store is not a true test of the feeling of it on a long ride.

At least twice, with puke foot controls, and also with another brand of handlebar risers, I ordered or was close to ordering parts and did not know that other choices were available. They did not appear on the same page. This was bad for me and bad for you.

Went in a couple times trying on helmets for my 3X head and ended up having to order a helmet. It arrived in great time and it fit well and I'm happy.

Sales people very helpful do your best to catch a sale Great selection on so many items i would highly recommend this store

Found the bluetooth headset for 1/2 price. Easy shopping and free shipping on the order

Had a great experience, would shop here 100 more times if I could.

Good ordered online was in and out of the store within 5 minutes

Bought tires to have installed at store. I ride a triumph tiger. Tubeless spoked rims. Their shop was not able to swap them but they did direct me to a local person who could. Service manager apologized and offered a full refund. Very professional.

10 days to receive my order is really slow. Ordered in store on Saturday and the product did not get delivered until 10 days later.

The whole process went smoothly. The only negative I have is I would have preferred to have received my product a little sooner, but I understand that it can take a bit of time to ship, and be received at the cyclegear store. But all in all smooth process, I will do it again for sure!

Good communication thank you for your support and attention

Purchased several items from the store for planning a long trip. One item had to be ordered which arrive in a timely fashion. When we brought the let up to have the communication device installed we were greeted with we don't normally do that on weekends because you can see how busy we are. If this is the case then it should be communicated somewhere in the sale. So we were told they would do it it would be wait. We walked around for an hour came back because we had not heard and they had forgot and not gotten to it. Then the person brought it back out front and turned it over to other employee and went to lunch. We than had to wait another hour for till the install was complete. So an hour drive to the store 2 hours waiting for the install and 1 hour drive back home. The staffing model just seemed confusing, I had to wait at the desk to get someone's attention and then they felt like they didn't want to go through the entire purchase process of a riding jacket, helmet and communication system for retail just seemed very not customer oriented. It is like pick out your gear and bring it to the register and we will cash you out.

I ordered an Alpinestars plasma air bag in size 4XL (damn european sizing, I'm a 2XL in Klim). The store was out of stock, but were able to get it in house in a week. Jeremy and the men are easy to deal with and very helpful.

Overall great experience, little delay in delivery but overall good experience and with employees and communication

My experience with Cycle Gear has definitely been positive. No complaints and look forward to doing more business in the future.

When I was in the Ftworth store in Texas It was not good customer service is bad me and my wife was not acknowledge

These enduro pants are awesome! Fitting and size is spot on, I highly recommend these!