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Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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I love Cycle Gear for their ease of returns. Customer service at the stores is always amazing as well.
Always love the help and service at Cycle Gear!
Overall Good. Timely delivery and satisfied with tire mounting performed.
Fast delivery. Perfect condition! I always purchase from Cycle Gear!
Always an amazing experience. Best place to shop for quality products.
Staff was helpful with showing all of the different graphics on the arai x i wanted and got it ordered pronto.
Ordering online with Cycle Gear is easy and quick. Shipping was fast. What else can I say? Good overall.
Ordered tire for my bike and it arrived in a timely manner. Painless order. Thanks Cycle Gear!
My Garmin 52 did not fit the mounts and I thought that was in the product description
Exactly what I want and delivered just in time!
Im very happy with my new boots and knee braces
It's a perfect full face sport bike helmet! Anyone that's will pay for quality knows u can't go wrong with a Aria or Shoei
Shopped online for the jacket. Sizing accurate from the manufacturer. Delivery took 11 days. Cyclegear and fedex customer service were no help at all.
Excellent service, communication with Cycle Gear employees. Very helpful recommendations.
Shopping on the cycle gear site was a good experience. But fedex shipping was $#*! as usual.
Showed up the day before it was estimated to arrive. No issues with packing. Was not left out in the rain, big plus!
Love how they give alot more when you join a membership. Great to get fast shipping and love how you can return in store also
I'm a brand new rider and I've gone into my local Cycle Gear a few times in the past few weeks getting ready for my first bike. There wasn't a single time that I've gone in and had a bad experience. The closest thing to a bad experience was not having a certain product in stock or my size in stock. That was my only gripe, but with fairly quick delivery to the store I was able to try on the products and take them home. Every team member was helpful and very knowledgeable.
I purchased a Shoei helmet and Bell helmet, both not in the store. The Shoei shipped right away to my address, the Bell was shipped from a RI store to the AZ store. I picked it up. Both helmets were correct and exactly what I ordered. Thanks!
Friendly courteous service, checked the racks and shelves to see if one had been put in the wrong place ( sometimes us customers do that)! Then double checked to make sure he was ordering the right one
Ordered the tire online with the plan of taking my wheel and tire to the Modesto Cycle Gear location. They had my wheel and tire for 3 days. It was still not mounted when I picked it up. I went down the street to an independent motorcycle shop and he had me taken care of in an hour.
Always happy with cycle gear. Their customer service and efficiency is always incredible.
I think originally it was to arrive on Tues., then it got changed to Sat. And then it was delivered on Fri. I tried to buy the pair of mirrors through the store but they only had one in stock.: (
Answer: Your local dealership will almost inevitably be superior to CycleGear, in every respect. The reason for that is your local dealership will cease to exist if they don't offer their customers the service, support, and products that they are looking for. You might not find it on the shelf right then, but every dealership has the ability to order in what you want and they will price it fairly, because they know that you can go elsewhere. These internet retailers need to be put out of business, by us. All we have to do is shop locally.
Answer: There's nothing legit about the website. They have stores in many different cities around the US, but their customer service is almost as bad in-store, as it is from their corporate call center and internet department.

