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CycleGear

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...


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CycleGear Reviews Summary

Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,220
value
14
shipping
7,974
quality
11,269
This company responds to reviews on average within 4 days

Instant Feedback

32,763 reviews

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California
2 reviews
0 helpful votes
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Great experience!
August 19, 2025

Fast and easy online experience! Great customer service in store!

Date of experience: August 9, 2025
North Carolina
1 review
0 helpful votes
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Tires
August 19, 2025

I purchased tires from cycle gear and have them mounted at the store.

Date of experience: August 8, 2025
Louisiana
1 review
0 helpful votes
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Chain Tool Kit
August 19, 2025
Updated review

Quick and Easy. Received a call from an employee at the store almost immediately after the tool kit was delivered.

Date of experience: August 8, 2025

Great
August 7, 2025
Previous review

Great. Quick and Easy.

Date of experience: July 28, 2025
Illinois
1 review
0 helpful votes
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Good
August 18, 2025

Good experience. Box was a little damaged but still in good condition. No complaints.would order again.

Date of experience: August 8, 2025
Oregon
3 reviews
0 helpful votes
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Great product and service
August 18, 2025
Updated review

Product was quality and operated perfectly better than the original

Date of experience: August 8, 2025

Process was easy
August 7, 2025
Previous review

Process was easy

Date of experience: July 28, 2025
Nevada
1 review
0 helpful votes
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Great customer service
August 18, 2025

Dude that helped me pick my helmet was really cool and explained things simply and easily. Straight to the point, got my K1S now!

Date of experience: August 8, 2025
Nevada
1 review
0 helpful votes
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Great customer service
August 18, 2025

Purchased boots and had them delivered. Good customer service.

Date of experience: August 8, 2025
Georgia
1 review
0 helpful votes
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Did great job
August 18, 2025
Updated review

I love motorcycles. They make mme feel ghood. I like to go fast. Brrraaappp kick er broad side and threow some worm dirt. Im a winner i do what i want. If your not first your last and may as well pack your $#*! and turn in that app at mcdonalds cause you failed at life/ live to ride ride to live. Brap. Brap..

Date of experience: August 2, 2025

A++++ greatt peeps
August 7, 2025
Previous review

A++++ greatt peeps

Date of experience: July 28, 2025
Texas
2 reviews
0 helpful votes
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Excellent luggage rack
August 18, 2025

The Kuryakyn Omni luggage rack was a far simpler installation than I expected. It's great quality and large, which I needed due to the size of my carry on bag.

Date of experience: August 8, 2025
District of Columbia
1 review
0 helpful votes
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Jacket back insert
August 18, 2025
Updated review

I finally found a back armor insert that fits my older Harley Davidson jacket.

Date of experience: August 8, 2025

Found I think what I needed
August 7, 2025
Previous review

Found I think what I needed. Going by measurements of item

Date of experience: July 28, 2025
Pennsylvania
1 review
0 helpful votes
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Smoked Turn Signal Lenses
August 18, 2025

Quick ordering and quick delivery to store for pickup. Product as good as OEM parts.

Date of experience: August 8, 2025
North Dakota
1 review
0 helpful votes
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Great Service
August 18, 2025

Easy ordering and was delivered on time. Would order from them again.

Date of experience: August 8, 2025
Georgia
1 review
0 helpful votes
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Great new helmet
August 18, 2025

Great helmet, especially for the price. Shipping took much longer than expected, but that's a Fedex problem, not Cycle Gear.

Date of experience: August 2, 2025
New Jersey
1 review
0 helpful votes
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Satisfied customer
August 18, 2025
Updated review

Although the item I ordered didn't fit, the order was delivered in a reasonable time. I took the item to a local store and had no problem exchanging them.

Date of experience: August 8, 2025

Easy as apple pie
August 7, 2025
Previous review

Easy as apple pie

Date of experience: July 28, 2025
Connecticut
1 review
0 helpful votes
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Great women's jeans
August 18, 2025

Tried on a dozen different styles of jeans and felt deflated with the limited styles and bulky jeans for women- until these! Finally a pair of jeans that come up high enough and don't add too much bulk and weight! Love the protection and liner.

Date of experience: August 8, 2025
Missouri
2 reviews
0 helpful votes
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Security cord
August 18, 2025

Ordered security cord for cycle, it arrived,, thats about it

Date of experience: August 8, 2025
Oklahoma
1 review
0 helpful votes
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Great Product for Price
August 18, 2025

Delivery delayed on one of two helmets I purchased. Product every bit as good as described but delivery a bit slower than expected.

Date of experience: August 8, 2025
Washington
1 review
0 helpful votes
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Nice
August 18, 2025
Updated review

The ear plugs work as described in the description highly recommend

Date of experience: July 27, 2025

Highly recommend
August 5, 2025
Previous review

Highly recommend

Date of experience: July 26, 2025
Texas
1 review
0 helpful votes
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Visor
August 18, 2025

Good. But please don't make me write a review every time. This is too many characters and now I am just typing.

Date of experience: August 7, 2025
Oregon
1 review
0 helpful votes
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Did not arrive on time
August 18, 2025

Received emails with tracking showing my order would be delivered on time. It did not it was a day late causing me to delay my plans

Date of experience: August 7, 2025