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CycleGear

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...


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CycleGear Reviews Summary

Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,225
value
14
shipping
8,039
quality
11,333
This company responds to reviews on average within 4 days

Instant Feedback

32,980 reviews

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Texas
1 review
0 helpful votes
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Dainise race 4 leather jacket perf
September 18, 2025

Shipped very quickly, came on a Sunday so was pleasantly surprised.

Date of experience: September 8, 2025
Colorado
1 review
0 helpful votes
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Great!
September 18, 2025

I love cycle gear. I have been buying from them for decades. My local cycle gear is phenomenal and very knowledgeable. So before I buy, I usually get his take on how satisfied his customer base is with that product. He always steers me right!

Date of experience: September 8, 2025
Nevada
1 review
0 helpful votes
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Aaron is the best store manager IMO
September 18, 2025

The only reason I go to a brick-and-mortar store for my motorcycle gear is the store manager, Aaron. He helps with recommendations and installations.

Date of experience: September 8, 2025
Texas
2 reviews
0 helpful votes
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No issues with online orders
September 18, 2025
Updated review

I have to date order many things online through revzilla/cycle gear online and have not had any issues. There has only been a couple of times that a delivery was delayed. Overall i am happy with the online service.

Date of experience: September 8, 2025

Have yet to have any issues
May 22, 2025
Previous review

Have yet to have any issues

Date of experience: May 12, 2025
Texas
1 review
0 helpful votes
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Fast shipping
September 18, 2025
Updated review

Shipping was fast. I was notified quickly when my order arrived.

Date of experience: September 8, 2025

You have a really good selection of women's gear in...
September 4, 2025
Previous review

You have a really good selection of women's gear in general

Date of experience: August 25, 2025
New York
1 review
0 helpful votes
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Lenses are perfect and the colors are great.
September 18, 2025
Updated review

The lenses for my helmet fit perfectly and are very nice. The colors look great too!

Date of experience: September 8, 2025

Always a great easy experience shopping with cycle...
September 7, 2025
Previous review

Always a great easy experience shopping with cycle gear

Date of experience: August 28, 2025
North Carolina
1 review
0 helpful votes
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New helme
September 18, 2025

I couldn't find the helmet I wanted, but the sales associate was quick to help and find what I was looking for. Although it had to be ordered, it was in my hands in 36 hours. Great experience!

Date of experience: September 8, 2025
Puerto Rico
1 review
0 helpful votes
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Icon jack
September 18, 2025

The icon jacket, it's very nice. I highly recommend you go a size up, the overall experience with psycho gear was very good. I highly recommend this company.Thank you

Date of experience: September 8, 2025
Florida
1 review
0 helpful votes
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Pirelli tires
September 18, 2025

I ordered my Perelli tires on a Friday and received them on a Sunday. Very pleased with the shipping, ease of access on the website, and the speed of it all.

Date of experience: August 29, 2025
Louisiana
1 review
0 helpful votes
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My tire was delayed a few days but it looks like it was a shipping issue. My biggest issue was having to pay an extra fee to dispose of my old tire. I paid a tire waste "disposal" fee when I bought the tire online, so why charge an extra fee at the store? I wound up just taking my old tire with me & avoided paying the extra fee.

Date of experience: September 7, 2025
Kimberly E. CycleGear Rep
7 months ago

We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: cs@cycle gear.com
📞 Call: 1-800-292-5343.
We're here to help!

New York
1 review
0 helpful votes
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Bell Quality Composite
September 17, 2025

24" circumference, long oval head. XXL fits snugly. Good ventilation. Not too noisy. Interior drop down sun shield works with prescription eyeglasses.

Date of experience: September 7, 2025
Maryland
1 review
0 helpful votes
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All good, happy camper
September 17, 2025
Updated review

A flawless experience from start to finish. Tire ordered on line, sent to store. Delivered wheel for mounting, was done quickly and wheel was undamaged. Staff was efficient and friendly

Date of experience: September 7, 2025

Looks good so far
September 6, 2025
Previous review

Looks good so far

Date of experience: August 27, 2025
Texas
1 review
0 helpful votes
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Just Right
September 17, 2025

Cycle Gear had the motorcycle helmet in the color and size that I wanted. Ordering was easy and delivery was fast.

Date of experience: September 7, 2025
Washington
1 review
0 helpful votes
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HJC Half shell helmet
September 17, 2025

I ordered this helmet for the wife using the helmet sizes in the local shop. But this helmet seems a bit tighter than the ones in the shop. Hopefully it will expand a little after some use.

Date of experience: September 7, 2025
Virginia
1 review
0 helpful votes
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Fast delivery and exactly as described
September 17, 2025
Updated review

The Puig engine guards were easy to install because they are so precisely made. Directions were clear and simple to follow.

Date of experience: September 7, 2025

Great service on a great quality product
August 3, 2025
Previous review

You had it in stock and I ordered it and it came on time. I tried it on and found the fit to be perfect per the instructions. I used it that weekend and it exceeded my expectations.

Date of experience: July 23, 2025
Illinois
1 review
0 helpful votes
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SENA OUTRUSH R
September 17, 2025

They did not have that helmet in the store to try on in a XXL but the staff was very helpful with a similar style in an XL witch was to snug so ordered the helmet in XXL and they had the best price an free shipping. It is an older style and dose not have the newest tek. But was very happy with the sound quality and the battery life. Would recommend it to others If you don't need mesh. And will be stopping in at cycle gear more nice place knowledgeable staff..

Date of experience: August 21, 2025
Minnesota
1 review
0 helpful votes
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E- coupon
September 17, 2025

Everything was great. I've very much enjoyed my overall customer experience with cycle gear, the products, the prices, and the shipping times. The only negative I've experienced is my inability to use a coupon code that was sent to my email. It gives me an error code any time I've tried to use it with online purchases.

Date of experience: September 6, 2025
California
1 review
0 helpful votes
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Can't go wrong with cyclegear
September 17, 2025

Always go to my local store the team is knowledgeable and I appreciate the help they provide.

Date of experience: September 6, 2025
California
1 review
0 helpful votes
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I usually have my orders delivered in store to avoid porch pirates. It's easy and the store clerks call to jet me know it's arrived.

Date of experience: September 6, 2025
Pennsylvania
1 review
0 helpful votes
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It was disappointing to me that CycleGears's store did not have the inventory of weights needed to give me a fully-balanced installed tire. I bought the tire frome CycleGear; went to the store with my front tire removed; paid $30 for mounting and balancing; but came away with an apology from the store stating that they could not exactly balance my tire. I was told to bring it back at some future date. BUT this means I have to again remove it and make ANOTHER trip back in if I wanted perfect balancing.

Date of experience: September 2, 2025
Kimberly E. CycleGear Rep
7 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.