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CycleGear

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...


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CycleGear Reviews Summary

Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,228
value
14
shipping
8,056
quality
11,350
This company responds to reviews on average within 4 days

Instant Feedback

33,013 reviews

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Oregon
1 review
0 helpful votes
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Great and fast
February 18, 2024

It was great and fast if you have the membership. I love going to the store and have the help on ever products.

Date of experience: February 17, 2024
Texas
1 review
0 helpful votes
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Well done
February 20, 2024

Item arrived earlier than expected, got me back on the road sooner!

Date of experience: February 17, 2024
California
2 reviews
0 helpful votes
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Good boots
February 18, 2024

Needed a new pair of boots. Went to ny local CycleGear and the boots I was looking for were not in stock. They ordered them for me and they were delivered to my house in about a week. Super easy experience. Boots fit well and comfortable right out of the box.

Date of experience: February 17, 2024
Michigan
1 review
0 helpful votes
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A store geared towards rice burners
February 20, 2024

I was disappointed in the accessory & apparel selection for Harley owners.

Date of experience: February 17, 2024
Alabama
1 review
0 helpful votes
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Most items good, some damaged
February 24, 2024

Bike stand I received had scratches and minor damages. Unit almost appeared to be used which was not in the product description

Date of experience: February 16, 2024
Georgia
2 reviews
0 helpful votes
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Shopping Cycle Gear Online is awesome!
February 16, 2024
Updated review

Product selection was very easy, and the checkout process was quick. And having my purchase delivered to the local retail store made shipping a breeze and did not require me to adjust my schedule.

Date of experience: February 16, 2024

The products I was looking for were very easy to find,...
November 26, 2023
Previous review

The products I was looking for were very easy to find, and placing my order was simple.

Date of experience: November 26, 2023
California
1 review
0 helpful votes
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Perfect!
February 16, 2024

Ordered the tail tidy by new rage llc for my 2018 aprillia tuono v4, to match my led turn signals by them. I use cycle gear for the rewards and the mil discount. They also have a great selection and a store close to my house.

Date of experience: February 16, 2024
California
1 review
0 helpful votes
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Took a little longer than expected
February 16, 2024

Took about a week for my valve stems. Don't know if it was ups or warehouse issue.

Date of experience: February 15, 2024
Arizona
1 review
0 helpful votes
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Slow shipping.
February 15, 2024

You gave me a 15 percent off code and and it was only 2 percent. Shipping took a week. I owned a motorcycle repair and that's unacceptable. Piss off my customers. I order from Dennis Kirk and it's in my shop 1 or 2 days. Not 7 days.

Date of experience: February 15, 2024
Washington
1 review
0 helpful votes
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Fast, friendly service
February 15, 2024

Purchased a motorcycle tire for my son's bike. I was told it would probably be around five days to have it shipped to the store and they would install it from there. To my surprise, I received a call after two days, saying that the tire had arrived and was installed and ready for pick up. I will do all of my business with cycle gears in Riverdale.

Date of experience: February 15, 2024
California
3 reviews
0 helpful votes
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Solid visor!
February 15, 2024

Was hesistant in buying after reading reviews of the tint being too dark for night riding. But after going for it i found the tint isn't bad on the gold visor at all, and my vision isn't great. Installation was easy after seeing a YT video, just be patient when doing so. All in all, would buy again!

Date of experience: February 15, 2024
Arizona
1 review
0 helpful votes
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Excellent
February 15, 2024

Great product and very fast delivery. I would definitely recommend this supplier to friends

Date of experience: February 15, 2024
Georgia
1 review
0 helpful votes
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I need a small battery for my trike
February 15, 2024

The battery I received worked in the small space I had and preformed well with my application.

Date of experience: February 15, 2024
North Carolina
1 review
0 helpful votes
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No hassle returns makes a difference
February 15, 2024
Updated review

I ordered the same helmet in two sizes to get the right fit. Total confidence with Cycle Gears no hassle return policy makes it easy to make a buying decision.

Date of experience: February 15, 2024

Very convenient shopping
February 10, 2024
Previous review

Very convenient shopping.

Date of experience: February 10, 2024

Good website for sifting through the choices
February 4, 2024
Previous review

Good website for sifting through the choices.

Date of experience: February 4, 2024
Texas
1 review
0 helpful votes
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Excellent service.
February 15, 2024

Great product.nice location to pick up my order!
Thanks

Date of experience: February 15, 2024
Florida
1 review
0 helpful votes
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Great
February 15, 2024

Best in town and I would keep coming back……………………………………………..

Date of experience: February 15, 2024
Texas
1 review
0 helpful votes
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Excellent. I walked in to buy a jacket and left $1800 later.

Date of experience: February 15, 2024
California
1 review
0 helpful votes
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Great place for motorcycle parts
February 15, 2024

I am very satisfied with my experience with cycle gear, however the last product I ordered, a set of Universal mirrors, was very cheaply made and they had very little adjustment range. I guess you get what you pay for thought.

Date of experience: February 15, 2024
Texas
1 review
0 helpful votes
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Great experience!
February 15, 2024

Customer service was great! I'm a beginner bike rider and they helped talk me through great safety gear for riding

Date of experience: February 14, 2024
Mexico
2 reviews
0 helpful votes
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Helmet
February 15, 2024

Everything went as it supposed to, perfect timing.

Date of experience: February 14, 2024