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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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The employees are well trained, they are knowledgeable & efficient! They are customer oriented!
Came in to get a new helmet. Was shown several models and got one that felt and fit really well at a great price.
Always timely and professional help when it comes to service.
Easy and straight forward. My orders arrived on time and there was no hustle.
Bought a tire. It arrived quickly. Took it to Cycke Gear for installation. Installed in 30 m8ns. Great experience
My wife and I had a great experience shipping at cycle gear. We were first time buyers of riding gear and the salesperson was very helpful and pointed us to products within our budget and never tried to upsell us.
Got all my gear from CycleGear, scratched up my helmet visor a bit while riding and was reluctant to buying a whole new $500 helmet when mine was still good. Was able to order a new visor with them and it was easily replaced
Seems to be working well the only thing I wish it was available in a little bit bigger jug
Ordering was easy on their website. Price was the same as other online retailers, but Cycle Gear had the size I needed. Arrived on time.
Didn't have to wait too terribly long for my item. It's dumb that this review has to be 50 characters.
Ordering was easy, shipping was quick! Glad to have my new rubber for this upcoming season!
I would give this a 5 star rating but can't because of bad advertising/misinformation. I purchased tires from cyclegear because they also offered installation and balancing services. I could have bought the same tires for a little less and shipped directly to my home but didn't because I would have to take the tires to a shop for install and balance anyway. Well, it turns out my nearest (and only location in the state) store doesn't provide those services. It's a 30 minute drive to the store one way, so it was even more cost for me to get tires that could've been shipped to my house or just ordered from another shop to begin with.
Happy with Cycle World. Trouble free experience and they had what I needed. Brian
I was able to drop off my tire before I close the business and pick it up the next day after work which was super convenient very easy to do and as always my cycle gear gave me great customer service
Great experience as ever and accepted my return without question.
Easy to find what I want/need and love they have a petite option for women. The jeans feel like they run a little big. I always wear a size 10 but they run a little big. I'm keeping them though in case I want to layer with leggings underneath when it's cooler.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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