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Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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I got my items quickly and everything is what I expected. Great experience
Got these pads for a used 2XL Joe Rocket jacket I bought. They fit inside the jacket, only gripe I have is that they are a little small for the pockets, mainly the back protector. It slides to the bottom of the pocket and feels like poor positioning on my back. To correct that I put it in and then put in the original level 1 protector over it. That seems to be keeping the new armor in place.
Our shopping experience was fantastic. Allison really knows her stuff and when I mentioned a specific color I wanted, she was able to quickly research and find me a helmet that works for me! The delivery of both helmet and goggles was quick.
Helmet was perfect, sizing was off (my big head, high crown) local store helped right away got new replacement same day, great service from a new customer. Thx
This was my second time ordering off the Cyclegear site and was just as good as the first
Best shop for moto gear and accessories. Always have what I need and shipping times are quick with rpm.
In-store support was helpful and appreciated. I will likely return for future shopping. The order was placed in the store but the 10% discount for first online/member order was not applied.
We have used this location many times. The staff is always helpful and friendly
Cycle gear has been the best shopping experience both online and in store
After ordering my gear on line for delivery to the local store, I received an email telling me when my order would arrive. On that day I received another email letting me know my order had arrived. When I arrived at the store, my order was quickly retrieved and I was able to try it on before leaving the store. As it didn't fit, the return was a breeze and another email was waiting for me at home confirming the return.
The online experience, communication, emails, and tracking info was the same as Amazon. Since that's my general benchmark, they were on par.
I love than they have parts, I wish the stores had more bike-specific stuff and a broader selection of sizes, but I understand the need to maximize floor space, only stock what moves. Etc..
Very happy with product and order experience through website
Looked, found what I was looking for. Read reviews, ordered.
Navigating was easy, as was searching the site. I would like to see more than 3 face shield options for my helmet, though.
Employees were very helpful and knowledgeable definitely will be back
Easy pick up and install of tire was fast. Staff was great.
I love the people and staff in the shop but my gloves were just a little big and I ended up having to return them but I ended up getting some other ones that were perfect that someone at the shop helped me pick out
The first employee that (tried) helped us had the personality of a brick.
We went back hoping for a different employee, we got one but not a whole lot better!
We were very disappointed that the JCruiseII did not accept ANY of the discounts cycle Gear offers!
Also disparate for $700 it was not equipped with a PinLock! We were told we'd hav r to order it straight from Shoei!
I emailed Shoei and they responded that the pinLock was available at Cycle Gear,
The employee contacted me and apologized for the confusion, for another $40 he ordered the Pinlock!
We finally got the helmet w/ PinLock and the employee switched out our Sena from our Harley helmet to the Shoei. He had totally different attitude and did a very good job on the switch.
When we're ready for another helmet, Cycle Gear will probably b out last choice!
Answer: Your local dealership will almost inevitably be superior to CycleGear, in every respect. The reason for that is your local dealership will cease to exist if they don't offer their customers the service, support, and products that they are looking for. You might not find it on the shelf right then, but every dealership has the ability to order in what you want and they will price it fairly, because they know that you can go elsewhere. These internet retailers need to be put out of business, by us. All we have to do is shop locally.
Answer: There's nothing legit about the website. They have stores in many different cities around the US, but their customer service is almost as bad in-store, as it is from their corporate call center and internet department.


We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.