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Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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It was awesome, called for confirmation cause I didn't get an order number initially.
Fast and reliable, I only come here for important things that I know will get there without delay. Love it.
Special order items no problem worked out well. Very good service.
I'm an MSF Rider Coach and I ordered tires for 2 training motorcycles. They were extremely busy changing tires the day I came and said that they would try to get them done. The San Antonio employees are great and were able to get the tires changed that day. You guys are Awesome, Thank you!
Great experience. Easy to order online.
Cycle Gear not only matched their competitor on price, they beat them and delivered my battery within 2 days! Great quality and excellent delivery time!
Very helpful for the product that I needed Also, he found the product for my motorcycle in the warehouse. Specially my phone was old he located a cover that would fit.
Customer service is always A+ the staff at Daytona Cyclegear are awesome. They make so easy to shop there. Thanks team
This bags magnets are very strong. It holds on to my motorcycle tank great! I'm not worried about loosing it.
Like the boots fit good. For the person who haven't owned this type of boot they run small try them on before ordering a pair.
I appreciate the wide selection and great prices at CycleGear online and in the store!
Great service and fast delivery after ordering it at the Beavertons Cycle Gear store. Plus the sales person was kind enough to swap out the sena 50S that I had installed in my Shoei Neotech 2 to my new helmet. 👍👍
Two different associates helped with my order and I left satisfied. Products are holding up well too. I got them on spring sale, so that was great too. Up to 20% off
Love having this store local makes buying gear easy and fast.
Ordered tires from the store on a Monday and they were ready for pickup on that Thursday. Took my rims in on Friday and they were ready for pickup Saturday. Great price on tires and outstanding customer service.
I am about to purchase my first motorcycle and take my MSF course and I wanted to purchase some gear. Cycle Gear made it easy to find products at a reasonable price and they ship pretty quickly after I purchased my gear.
Quick ordering, excellent customer service Katy phone rep.
Great sale. Easy check out and fast delivery. My only complaint is they didn't have my size jeans in stock for a lot of their brands (I'm 12 Tall).
I wish shipping was faster but all in all ok. Order to receive time was several days
Answer: Your local dealership will almost inevitably be superior to CycleGear, in every respect. The reason for that is your local dealership will cease to exist if they don't offer their customers the service, support, and products that they are looking for. You might not find it on the shelf right then, but every dealership has the ability to order in what you want and they will price it fairly, because they know that you can go elsewhere. These internet retailers need to be put out of business, by us. All we have to do is shop locally.
Answer: There's nothing legit about the website. They have stores in many different cities around the US, but their customer service is almost as bad in-store, as it is from their corporate call center and internet department.

