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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Two different associates helped with my order and I left satisfied. Products are holding up well too. I got them on spring sale, so that was great too. Up to 20% off
Love having this store local makes buying gear easy and fast.
Very professional like ordering in the dealership.
Ordered tires from the store on a Monday and they were ready for pickup on that Thursday. Took my rims in on Friday and they were ready for pickup Saturday. Great price on tires and outstanding customer service.
I am about to purchase my first motorcycle and take my MSF course and I wanted to purchase some gear. Cycle Gear made it easy to find products at a reasonable price and they ship pretty quickly after I purchased my gear.
Quick ordering, excellent customer service Katy phone rep.
Great sale. Easy check out and fast delivery. My only complaint is they didn't have my size jeans in stock for a lot of their brands (I'm 12 Tall).
I wish shipping was faster but all in all ok. Order to receive time was several days
Great product but it said will be shipped in 1 business day but that didn't happen. Try 3 business days.
Helpful in choosing a tire I needed no also installed my Sena system in my new helmet.
Went to the Cyclegear store to try on helmets. They had the one I wanted but not in the color. They order the color I wanted and it was delivered to my house within 3 days with no additional cost. Great experience
Everything from start to finish was great. Easy ordering. Shipping was fast and on time.
Regardless of going in or shopping online I always get the best service.
Item as described. Well packaged and fast shipping. Would definitely do business with again.
Thanks
ML
Accurate product descriptions and buyer reviews were very important in helping me make my decision to buy my new dual-sport tires
Have shopped in store several times and enjoy visiting store. Shopping online is great because the boots I just ordered were not available in my size in store. Thank you
Great staff and very informative. Easy to find location
Love the selection at CycleGear - not great bargains, but not bad.
The Rain Cover is Heavy duty and has stretchy hem and tie down to keep it on the bike.
Love the selection at CycleGear - not great bargains, but not bad.
Courteous salesperson
Quick order process- no drama
I just ordered a tire and you guys brought it in. I was going to get it mounted but your service machine was broken I wasn't informed of that when I came down to pick up the tire but otherwise service was okay
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.