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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Well packed, fast delivery. Zero issues whatsoever.
Great experience. Glad to be able to try on in store then order right there.
Shipping took longer than expected and I received a notice it was delivered then it arrived the next day.
I ordered size 3X gloves to use with my wheelchair using 2nd day shipping. They arrived on time and fit perfectly. Thank you very much.
Went to the store looking for a helmet. They had a great selection but didn't have the design I wanted. Employee help find 3 helmets with my size to try on for fitment and direct to order the same model with my desire design on-line.
Was looking for a specific helmet and ended up not being able to get it the one I originally wanted. But the lady that was helping me was super patient and helpful. She was able to answer all my questions and help me order a helmet and get it shipped right to my house for me.
Easy to use we site. Good video review of helmet made it easy to decide it was right for me.
Buying bike gear is tough online because so much of it fits different. Cycle gear makes it so easy…. Love it.
Purchasing gear online is challenging. Styles and fit all vary greatly by manufacturer. Even though user reviews are helpful, it is not always perfect. Cycle Gear process on ordering and returns make the whole process user friendly and I never hesitate to order online!
Always helpful and knowledgeable people who share the same excitement for being on 2 wheels.
My helmet was too small, I went to the Harrisburg location and the staff was great!
I bought some tires and they have a warranty that I bought. Both tires warranted for $40,for the life of the tire. A pretty good deal.
Shopping experience at King of Prussia was superb - highly recommended! This order was supposed to be shipped to home address - software glitch resulted in helmet being shipped to store…not a big deal in this case.
The shield works well, i was hoping it would get darker, but i can always drop the built in visor.
Though the cycle gear I went to didn't have my shoes in stock, they were very professional on helping me figure out the proper size to get and helped me order my shoes right to my house! The shoes I bought are the dainese atipica air 2 btw
Great Experience, got exactly what I needed in a great timely manner.
Shipping time was not 2- 5 days. It took 48 hrs for items to get shipped after purchase. Had multiple unknown delays in shipping. One excuse was weather on a sunny day. Took 10 days to arrive. Will only buy items in stock, or maybe a store transfer in the future.
Quiet helmet for the price. Next to no wind when to visor is locked. Only hear the pipes on the bike for the most part. Good field of view.
Went to cycle gear, scarlet was amazing helped find the perfect fit helmet.
I was skeptical of how my new LS2 helmet would be. I hadn't seen one in the store and had to order it online, sight unseen. It arrived quickly to my local store and was perfect. The latest safety ratings and features, a light weight, drop down sun visor, and ALL below $200!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We apologize for the delayed delivery. Unfortunately, sometimes carriers do take longer than we anticipate delivering. We do appreciate you taking the time to let us know about the issue