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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Placed my order and had my helmet in 4 days. They were great
The CycleGear professional fitted me with an Arai helmet. Who knows how many exchanges to have the right without in store fitting. I was looking at two other helmets, settled on the Arai fit and quality.
Excellent service when product arrived. Thanks We will use them again.
I ordered a size medium axial back armor and was sent a size large. So I had to go to the store to return it, to get the one I really needed. So shopping online cost me time and money to get nothing in return
Ordered windshield and sissy bar for my Harley. Good service and counsel from the guys there. Right price and expeditious delivery. Always good service there.
We purchased a Shoei Neotech 2 for my wife. Of course the helmet is top notch. Unfortunately my wife is in between sizes. No problem as the store associate, who was very knowledgeable regarding helmets and Shoei in particular, did a little research while we waited and determined we could order a slightly thicker top pad for the helmet. He made the order that showed up at our home in a timely manner. Problem solved, perfect helmet fit!
Great place to shop, just took a little too long to ship
Was looking at speed bleeder, was a little lost on which exact one I needed but the fitting chart showed me exactly what I needed. Ordered front and back and really liked not having to give out all my business info and just used PayPal. Easy!
They are easy to write up and approved within a week. Product was ordered and shipped soon after.
I went from a bell Mx-9 to this and all I can say is wow! Ultra quiet and way less buffeting at highway speeds. The pin lock is also new to me and it is definitely a game changer, rode in 40 degree weather to work and never fogged up once! Also no blind spots whatsoever. Great helmet, definitely premium and would for sure buy again
A perfect fit and breathable, nice style and comfortable fit
Great easy no worries good customer service outstanding
I ordered the wrong shield for our helmets. I went into the store and they were great about taking them back. Unfortunately they did not have mine in store and they thoroughly checked to be sure. They got online with me their and placed another order for delivery for the right shields for our helmets. Within in 2 days they came to the house and I was able to snap them in to the helmets with ease.
Excellent service quality product and they installed it for me recommended them to everyone
I really like the free shipping to my local store.
It went well, and I was notified the day it arrived, and very helpful staff.
We ordered from NZ! Perfect fit and great quality.
Just wish I could have compared at local store
Local didn't have one
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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