CycleGearReviews 11,822

Specs for product i chose was available. Helped decide but would have been nice to see it physically in store before deciding. Ground service took several days since the warehouse was in EDT & had to travel to PDT!
Parts were correct and already installed.

Front tire was out of stock, Rear tire showed up, sent rear tire back and ordered another brand of tires (need a matching set, right) Extra trips to the store. Last tire order, last month, different bike was also confusing as they came from separate locations in the US. I have another set of tires need for another bike considering sourcing options as choice seem limited and deliver get's wonky. Thanks for asking

I forgot to order an inner tube for the new tire I purchased. I called back the next day to try and include the tube with the tire shipment to save the shipping. The man that helped me did an outstanding job, and signed me up for the rewards program at the same time.

I ordered me some boots. It takes a week for them to arrive at my place. I can order them online and have them in 2 days. Same price, same product.

I went in to see if they had the jacket i was looking for to try on and get a sense of fit. They didnt have it but the employee working found a jacket with the same sizing chart so I could get a feel. He ordered the jacket i wanted to the store so I could try it on and make sure it fit without having to deal with a return process. Jacket fit perfect.

Great service always what I expect close to home a lot of merchandise to try out and they give me time to do so. I will go there again.

Went to a local cycle gear store and tried on multiple brands and styles. Was able to try on the size 44 which was close but too tight on my right foot. They didn't have the 45 or I would have bought it there but looking online they had plenty of 45s in stock so went home and ordered it. I think it was a Wednesday afternoon and it came the next Monday. Wore them around the house for about 6 hours and that broke them in. You'll need some wide pant legs to get them over the shin protection which I have ( iron workers jeans). Glad I got these boots!

Choosing a gift card was very convenient and easy. The only down side was that many denominations were available except for the one I wanted which was for $75. I ended up having to order 2 separate cards.

Makaila in the Fayetteville store was extremely helpful in assisting in the process of getting my tire mounted and ready for me.

Very fast shipping, great product excellent customer service

I always shop my local Cycle Gear when I can, but they didn't have my size so I had to order it online. As always it showed up in a couple days. You can't go wrong with the prices or the service.

I'm really happy shopping at Cycle Gear. They have a great selection, reasonable prices, and a flexible return policy. Will definitrly continue to shop here many more times!

I bought a pair of Rev'It gloves in store and they were too small so I brought them back and ordered the next size up. They were totally cool with it and the new gloves delivered in a few days. All good!

Online order for my specific purchase wouldn't allow me to ship to store(so I can have them also mount). So I went to the store to have them order for me. They knocked it out & a couple days later, tires were in & my wheels were mounted same day! The managers there are absolutely on point.

Jake sold me an Arai helmet a couple of years ago and it needed new cheek pads. He installed them for me also recommended a new visor which I purchased because the original was very scratched and worn great customer service and product knowledge.

Took my old tires and rims to Cycle Gear and they in good time had them changed and mounted. Very good to do business with. I will buy from them again as needed.

I've recently had the pleassure of doing business with CycleGear near Pittsburgh Pa. I ussually order online but working on two different bikes, I have found a lot of issues with wrong parts being sent or just not fitting properly, which brought a lot of difficult issues with returns, most requiring cost to do so with some even adding restocking fees, even when it was their mistake. (improper listing or web site issues) I decided to try doing inperson purchases to give some control over these ridiculous business practices. CycleGear was the only place near me that handled the same parts for my peoject, and I must say, I am impressed. Not only did they ordered my parts, the parts arrived much faster and was exactly what I needed. Great business and people working there! They now have a customer for life! Thank you all!

Making my order with return was extremely easy with the staff! Thank you!

Bought some shoes in the store. Ended up needing a size bigger, but didn't have time to take them back right now. Ordered and shipped the right size, quick delivery, and I will take others back soon as I can.

I ordered in store with good personal service. The order arrived at the store on schedule and in great condition. I am very pleased with my experience.