CycleGearReviews 11,867

I stopped in to my local CycleGear with my last helmet in hand, and said, I need a new one and they hooked me right up with another Arai. Great to deal with. Glad they are around.

Quick and easy process. My order came in during the time window provided.

I purchased tires on the Cycle Gear website and had the tires delivered to the store closest to me (about 80 miles away) for installation on my rims. I was contacted by email after the order was placed, and again when the tires arrived at the store.

I contacted the store to see when it would be best fpr the tire installation and made a trip to the store. I was greeted by Stephen T. And exlpained I was from out of town and would like to leave the with wheels and tires installed the same day. He said they had several jobs already scheduled, but since I was form out of town he would work it in as quickly as possible. He said it may take as long as two hours, which I was prepared for.

Stephen verified the tires were in the store and prepared the work order for the shop work. I browsed the store while the tires were being installed. We discussed the valve stem placement and tire installation and left me feeling like he knew motorcycles well.

The store has a great selection of helmets, riding clother and other gear as well as a nice line of chemicals and other parts (various oils, brake fluid, pads, wheels locks etc). In about an hour, Stephen came and let me know the tire installation was complete. He checked me out and offered to help carry the wheels out to my vehicle.

All in all, a great experience with outstanding customer service. Much appreciated! I'll be back.

Paul

Too much price on this product than other sites...

Easy to navigate website, always have what I need and quick shipping, makes ordering a simple process

Ordered Stormhawk Icon boots delivered to store to allow trying on prior to accepting. Fit great. Great comfortable boots. Good service at store.

They folded my 28 inch sticker and ruined it. Folded the sticker. Folded the sticker. Always roll a sticker. Never fold a sticker.

It was awesome every staff member there was very helpful in helping me find the right tires for my bike and I like to give a big shout out to the Greensboro NC store for all my motorcycle needs. And again Thank you very much. Your customer Timmy Dale

It was a pleasure. The young lady that helped me was a gem!

Team members were knowledgeable and very quick with helping me out

Great sale people very knowledgeable and friendly
Thanks for all the help in all my purchases in your store!

Went into the Tacoma store to pick up another helmet. Through trying on various helmets we discovered it would be best to simply order thicker padding for my current helmet. So they helped me place an order with Shoei for two thicker pads.

Great products and fast and reliable delivery. Prices are good, not great, but they have inventory on the items you need while others don't.

First time purchasing a helmet for my riding class. I asked the employee Luis to help me find a helmet that was DOT approved for my course. He went above and beyond to help me find the correct helmet and riding gloves. Thank you Luis.

Jay was very knowledgeable and helpful with finding me a good first helmet. I am excited to use it when I take the MSF Beginner course in the next couple weeks.

Very straight forward, however, shipping time to the store was way too long plus UPS missed their listed delivery date

Needed some coolant and found on the CG site for a competitive price. I made the purchase and shipping was very fast.

Ok, so I order a 500.00 dollar pair of boots. Received the package today for a ride we are doing this weekend. When I opened the package what I received was a jacket. Immediately called customer service, explained that I needed my boots overnighted to me. He was more concern about getting the jacket back. I said, look if you can't get me the boots by Friday, please cancel the order and I will order from Revzilla. He became very sarcastic and said, sure order from our sister company. He then accuses me of making fun of him and hangs up on me. Wow!

I had to return my order. The process was painless and my refund was issued promptly.

I've recently made a couple of orders and have had some great experiences overall with them. But I have no idea to which of the orders you're referí g to in the last 30 days