CycleGearReviews 11,945

Ordered the tire, rode in expecting to get it changed. Workers never told me to bring the wheel only. Said they can't uninstall a wheel - well neither can i. Thanks.

**Updated** Cycle Gear reached out to me within 24 hours and provided a credit to my account and an apology for the hassle. I've never had a negative interaction with their customer service, online or in-store.

First time having this issue with Cycle Gear. The Dunlop tire arrived with a completely collapsed bead rim because there was no insert to keep it open during storage/shipping. This made mounting the tire a royal P.I.T.A. And made it impossible to seat the bead. They couldn't seat it either. Had to take it to a Big Brand Tires that had a heavy duty shop compressor to get it seated & inflated.

They where able to find what I was looking for in color that I was looking for.

The tech that helped me with the purchase went above and beyond to help me find the product I needed and when it came in a different tech helped install it, it was busy that day and he paused his break to help and so impressed with the dedication and kindness

Super easy to use the website to order and delivery was extremely quick.

Great Experience. Cycle Gear is becoming one of my favorite go-to places for all my riding needs.

Deberían de tener personal que hable español
Y que si no lo hablen al menos le tengan más paciencia a los clientes

I love going to my local store and checking out the new stuff the only problem is all the items in the store are either beginner cheap stuff or really high end there is no stuff in the middle which is where you get the best value. So you wanna give the company business and order online but then it takes 3 days to even ship the order that's ridiculous it's 2024 ship same day or next day everyone does but taking multiple days to ship a item shows not being organized. I'll be ordering somewhere else for now on just due to the inability the shop within a reasonable amount of time transit time is one thing time to ship is pure laziness

Good！Thanksjak oz osl s osk sj s j s j d j d j j d d j d h h d h s j d j d j d j d j d j d j djj d djj fi f

Great customer service. I purchased something that didn't fit right, and was able to return it to a nearby store with no issues.

When it comes to my motorcycle needs wether it's riding gear or parts for my bikes I go to cycle gear.

Was looking for cool-weather gloves…your had them…I bought them 👍

Easy process from selection to purchase and delivery. Nice quality

No issues with ordering off the website. My only gripe is the way Cycle Gear's Loyalty program is structured, with a fee. I think the return policy should apply equally for all customers and the Loyalty Program should be free to join and maintain.

Associate was very helpful in choosing the right gear I needed.

I went in for a new tube. The guys said my tire was shot, showing me where and explaining the risk. Without pressuring me, they suggested a new tire. I'm very grateful to be safely cruising again.

I needed tires for my bike, since they are different sizes I had no trouble finding what i needed. Easy to use choice boxes.

Technician broke the tps mounting bolt while mounting my rear tire

Experience was fine. I was a little frustrated with how the web site kept returning back too far and I had to keep entering in my specific bike. Could have been operator error...

Great products and services on time delivery. Would recommend to my friends