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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Very good experience with cycle gear. Will definitely be shopping with them again in the future.
Got our tires and filter quick. Great prices and good service.
Scratched up my visor and it was becoming hard to see out of. So I went to Cycle Gear to see if I could find a replacement. They didn't have it in stock but the clerk was nice and got it for me on their online site, and because I purchasing it at a store I didn't have to pay for shipping. Come a week later and a big ole box was on my doorstep waiting for me.
Ordered windscreen and mounting kit. Recieved screen, a week later got what I thought was the kit. But it was a totally different screen. Got ahold of customer service. Said they would send a link to get a return label. Still haven't heard back. Got the kit. Guess I'll sell the other screen.
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Terrible experience with cycle gear.item was delivered Monday….i went to pick up Monday night and they couldn't find my order. Tuesday I called back and they found my order and I went to pick up. Shouldn't have to travel twice to the location for my order. Customer service in store is terrible
Overall very happy with the in store service but got a little nervous when only one item arrived but the email stated both items had been delivered.
Fortunately there was one of the undelivered items in the store and they held it for me.
Quick and easy checkout, The choices were great for what I was looking for.
Got what I ordered, good quality, decent shipping time, etc… All is well that ends well. :)
Did not have the one we wanted in stock, no issues getting it ordered and delivered
Helmet I ordered was exactly as described and delivered quickly. Very satisfied with this transaction.
Buying was easy. Easy to find what i was looking for. And they checkout was straight to the point
Came pretty quickly shipped out within 2 days and I got it within the week
Ordered New front and rear tires on a Sunday. By Wednesday they arrived. Thursday I borught my wheels with the old tires on them to the Cycle gear store in Lewisville, Texas where the new ones were delivered. I had barely even made it back to work when they called and said they had the new tires installed. Great experience.
Knowledgeable staff at our local cycle gear, very happy with the service
Helmet fits snug, Rx size up. Probably will fit better after break in. Shipment was timely and helmet was well packaged. No complaints. Overall, pleased with purchase.
The right product delivered on time in perfect condition. What more could you ask?
Quick delivery, great price and a nice product. Delivered to my home too.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members