On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Might do with better organization of merchandise. Good selection however
I recently had to purchase a few items from this location whether they had it in stock or not staff is always amazing specifically matches. He has always been able to assist with everything I have needed
First and last purchase in 3 years. Really horrible store customer service has driven me from buying from cyclegear. Too bad. I used to buy a lot from them.
It was quick and easy to get. I appreciate everyone's kindness and conversation.
Great deal! Will be using this site for all my gear in the future.
The team at the Tucson location is extremely helpful and knowledgeable. They helped me find the right gear for someone who is just starting to ride motorcycles.
You heard the title. Brandon was honest and helpful and Informative.
Perfect fit for my 4 year old. He loves wearing a "big boy" helmet now. Would buy again!
Delivered to the store on time and I picked it up the same day.
Product is great, fits as should.will be buying from again.
Products were ordered on a Monday with expected delivery on Friday. I was pleasantly surprised when the accurately filled order arrived on Thursday.
Gear pro was knowledgeable and helpful. Great service. I'll be back.
It was an email gift certificate, grandson received it quickly.
Ordered and received a Sedici Chicane jacket to replace my worn out Joe Rocket. Couldn't get my arm into the right sleeve. The inner liner of the sleeve was twisted and sewn into place. Returned and ordered a Joe Rocket jacket elsewhere.
Bought my last set of helmets here six years ago, staff was amazing fitting and installing Bluetooth Sena gear at a good price. It was time for an upgrade so I came back again and was not disappointed found helmets with the Bluetooth built-in for about the same price, again they fitted my girl and then had them ordered, shipped to my door in a couple of days ready for a great day riding
Ordered Tires online and received all products within the estimated time frame. Very happy with experience.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members