Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of CycleGear

CycleGear

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...


How would you rate CycleGear?
grey stargrey stargrey stargrey stargrey star

CycleGear Reviews Summary

Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,237
value
14
shipping
8,162
quality
11,456
This company responds to reviews on average within 4 days

Instant Feedback

33,369 reviews

We monitor reviews for authenticity

California
2 reviews
0 helpful votes
Follow Franco J.
Unfollow Franco J.
Share Review
Report Review

It was easy to see the products
September 5, 2024

Was easy and wood deals and I received the products in wood condition

Date of experience: August 26, 2024
Texas
2 reviews
0 helpful votes
Follow Jeff H.
Unfollow Jeff H.
Share Review
Report Review

Excellent User Friendly website, friendly and knowledgeable personnel

Date of experience: August 26, 2024

Tons of selection and choices for delivery
February 23, 2024
Previous review

Tons of selection and choices for delivery

Date of experience: February 22, 2024
North Carolina
1 review
0 helpful votes
Follow Kevin N.
Unfollow Kevin N.
Share Review
Report Review

Love cycle gear and they never disappoint me with their new gear and they always have what I need.

Date of experience: August 26, 2024
New York
1 review
0 helpful votes
Follow mike G.
Unfollow mike G.
Share Review
Report Review

Flat tire
September 5, 2024

Your tire machine was broken. Had to go to someone else! Then I get a e mail about a tire sale,

Date of experience: August 26, 2024
New Jersey
1 review
0 helpful votes
Follow donna P.
Unfollow donna P.
Share Review
Report Review

Easy ordering, fast shipping!
September 5, 2024

Cycle Gear had what I wanted, ordering was easy and product quickly received.

Date of experience: August 26, 2024
Texas
1 review
0 helpful votes
Follow MICHAEL T.
Unfollow MICHAEL T.
Share Review
Report Review

Good experience
September 5, 2024

Nathan knew his products. He was very helpful in selecting a new helmet.

Date of experience: August 26, 2024
California
1 review
0 helpful votes
Follow Glenn C.
Unfollow Glenn C.
Share Review
Report Review

Perfect
September 5, 2024

Your young employees are knowledgeable,helpful and friendly,thanks for your help🤗

Date of experience: August 26, 2024
California
1 review
0 helpful votes
Follow Shubham L.
Unfollow Shubham L.
Share Review
Report Review

Received the product in good condition
September 5, 2024
Updated review

The delivery was on time and packaged well. High quality products

Date of experience: August 26, 2024

Great Delivery
March 24, 2024
Previous review

On time delivery and in a good package and no issue in installing the product

Date of experience: March 14, 2024
Texas
2 reviews
0 helpful votes
Follow Michael K.
Unfollow Michael K.
Share Review
Report Review

Super fast shipping.
September 5, 2024

I ordered bike tires on a Thursday and they were delivered on that Saturday.

Date of experience: August 26, 2024
Illinois
1 review
0 helpful votes
Follow Shawn Q.
Unfollow Shawn Q.
Share Review
Report Review

So while cycle gear does not always have the best price on things they do almost always have what you are looking for.

Date of experience: August 26, 2024
Oklahoma
1 review
0 helpful votes
Follow Colby Q.
Unfollow Colby Q.
Share Review
Report Review

Great professional service
September 5, 2024

They were extremely helpfully, knowledgeable, and professional with all their answers.

Date of experience: August 26, 2024
Texas
1 review
0 helpful votes
Follow Michael L.
Unfollow Michael L.
Share Review
Report Review

Quick and Easy.
September 5, 2024

The rubber fits get. Works well when she's wet or dry. She stays outside of my front door just begging to take daddy for another ride.

Date of experience: August 26, 2024
Arkansas
1 review
0 helpful votes
Follow MATT O.
Unfollow MATT O.
Share Review
Report Review

Our grandson was really happy!
September 5, 2024

We brought our grandson, age 15, to pick out riding gear for a Honda 125 dirt bike. He loved the helmet, the boots and everything he found! The helpful lady let him pick out what he liked while telling him what his choices would accomplish in the long run. He became wiser and changed his mind a few times because of her respectful advice. We are very grateful for you guys at Cycle Gear!

Date of experience: August 25, 2024
Maryland
1 review
0 helpful votes
Follow NyxoLyno D.
Unfollow NyxoLyno D.
Share Review
Report Review

Delivery was long, part didn't fit
September 5, 2024

I ordered handlebar grips the site said would fit my 2017 Harley Roadster. The throttle grip did NOT fit, and I had to shave down part of the plastic to make them work.

Delivery time was atrocious. It took more than a full week to arrive. They picked the slowest carrier. It would have been cheaper and faster is they just used US Postal Service.

This was the first time I've ordered from CycleGear, and undoubtedly, it will also be the last.

Date of experience: August 25, 2024
Georgia
1 review
0 helpful votes
Follow Austin U.
Unfollow Austin U.
Share Review
Report Review

Wonderful product and delivery
September 5, 2024

Ordered online, received my parts in no time. The communication of everything that was happening was splendid. Keep it up CycleGear.

Date of experience: August 25, 2024
New Mexico
1 review
0 helpful votes
Follow aaron I.
Unfollow aaron I.
Share Review
Report Review

Great service
September 5, 2024

Cycle gear staff are great, will always use them as a product resource

Date of experience: August 25, 2024
Virginia
1 review
0 helpful votes
Follow Michael N.
Unfollow Michael N.
Share Review
Report Review

Plain and simple
September 5, 2024

It was a plan and simple order/experience. I love the fact that it arrived earlier than projected and, I like the discounts for my military and law enforcement service.

Date of experience: August 25, 2024
California
1 review
0 helpful votes
Follow Zach F.
Unfollow Zach F.
Share Review
Report Review

Rear adventure tire
September 5, 2024

I called my local CycleGear store and ordered over the phone a Dunlop Trailmax Mission Tire
REAR, 150/70B18 70T TL. It was delivered the same week as ordered. I'm just waiting till I wear out my current rear tire on my KTM 890 Adventure till I have the new tire installed.

Date of experience: August 25, 2024
Alabama
1 review
0 helpful votes
Follow Alexis Q.
Unfollow Alexis Q.
Share Review
Report Review

Loved the gold helmet!
September 5, 2024

Love the padding and designs on the outside as well! Great quality and got it in fast!

Date of experience: August 25, 2024
Virginia
1 review
0 helpful votes
Follow Amy L.
Unfollow Amy L.
Share Review
Report Review

I absolutely love my new riding shoes! They are comfortable, I love that the insoles are very cushioned. There is a bit of a pop when I am walking in them, not really sure why, I'm hoping that once they are completely broken in, the popping will stop(it's only in my right shoe). The look of the shoes are another huge plus. Would buy again!

Date of experience: August 25, 2024