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CycleGear

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...


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CycleGear Reviews Summary

Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,238
value
14
shipping
8,157
quality
11,451
This company responds to reviews on average within 4 days

Instant Feedback

33,324 reviews

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California
1 review
0 helpful votes
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Incredible
December 7, 2025
Updated review

I love how easy it is to search by product type and the safety rating which is the most important thing to me as a new rider. It's great that I can also see what's in stock at my local store or get super fast delivery with on line purchases.

Date of experience: November 26, 2025

Incredible
December 7, 2025
Previous review

I love how easy it is to search by product type and the safety rating which is the most important thing to me as a new rider. It's great that I can also see what's in stock at my local store or get super fast delivery with on line purchases.

Date of experience: November 26, 2025
California
1 review
0 helpful votes
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Great service
December 6, 2025

Mary in the Fresno store is amazing. So helpful and knowledgeable. She helped us with the online order and it came in time for my son's birthday.

Date of experience: November 15, 2025
South Carolina
1 review
0 helpful votes
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Grandson's jacket great
December 6, 2025
Updated review

This is the second jacket I've purchased here for my grandson. He loved the first so much and the process is so easy and web site is so easy to ge around. Shipping is fast and jackets are well packaged. Couldn't ask for more

Date of experience: November 15, 2025

Have bought from Cycle Gear a couple of times and been...
November 25, 2025
Previous review

Have bought from Cycle Gear a couple of times and been very happy with my purchases and the online experience.it's my

Date of experience: November 15, 2025
New York
1 review
0 helpful votes
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Cycle Gear is truly fantastic
December 6, 2025
Updated review

Cycle Gear is excellent. Join RPM, especially if youre going to buy a couple high value items like helmets or armor. Their rewards program will pay for itself right away, plus the Amazon-like shipping speed.

Date of experience: November 26, 2025

Love Cycle Gear!
November 25, 2025
Previous review

Love Cycle Gear!

Date of experience: November 14, 2025
Connecticut
1 review
0 helpful votes
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Easy shopping on line.
December 6, 2025

This is an excellent place to shop motorcycle apparel. The Cortech gloves are excellent, the RPM Cash made the $100+ gloves come down to about $44, and the shipping was pretty quick. The only problem with this shopping "experience" is that I thought I was having it shipped to my home, but it was shipped to my local Cycle Gear. Not too bad a drive though, and I got a chance to scout out some other stuff. Very friendly staff too.

Date of experience: November 25, 2025
Tennessee
1 review
0 helpful votes
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Motorcycle Parts
December 5, 2025

What a deal! Found just what I was looking for my motorcycle at half price in the clearance or outlet section of CycleGear. They are a great source for a lot of motorcycle accessories.

Date of experience: November 25, 2025
Utah
1 review
0 helpful votes
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Think they know better
December 4, 2025
Updated review

Got tires been running a style for a while was told that getting top of the line tires is better and given a story that was incorrect about a set of tires they were trying to sell me.

Date of experience: November 14, 2025
Kimberly E. — CycleGear Rep
4 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.


Think they know better
December 4, 2025
Previous review

Got tires been running a style for a while was told that getting top of the line tires is better and given a story that was incorrect about a set of tires they were trying to sell me.

Date of experience: November 14, 2025
Oregon
1 review
0 helpful votes
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Bike covers
December 4, 2025

Purchased a handful of bike covers on sale for gifts during the holidays and received them quickly with a very positive online purchasing experience.

Date of experience: November 23, 2025
Wisconsin
1 review
0 helpful votes
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Replacement windshield
December 4, 2025
Updated review

Great product, but didn't get all the parts I needed in the installation kit. Took me two trips to the hardware store to get appropriate poeces for the install.

Date of experience: November 23, 2025

Replacement windshield
December 4, 2025
Previous review

Great product, but didn't get all the parts I needed in the installation kit. Took me two trips to the hardware store to get appropriate poeces for the install.

Date of experience: November 23, 2025
Georgia
1 review
0 helpful votes
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Tuner Purchase
December 3, 2025
Updated review

Shipping box was damaged. I recorded as I opened it incase the product was damaged. No visabel signs of damage, so I proceeded to install.
No directions so I logged onto the manufacturer site. After watching video it appears the box may be missing the instructions booklet and the inner box form to hold the device secure. Fortunately the equipment did work.

Date of experience: November 23, 2025

Tuner Purchase
December 3, 2025
Previous review

Shipping box was damaged. I recorded as I opened it incase the product was damaged. No visabel signs of damage, so I proceeded to install.
No directions so I logged onto the manufacturer site. After watching video it appears the box may be missing the instructions booklet and the inner box form to hold the device secure. Fortunately the equipment did work.

Date of experience: November 23, 2025
New Jersey
1 review
0 helpful votes
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Eh
December 1, 2025
Updated review

I rely on csi metrics for about a third of my income so I tend to do these stupid $#*! surveys for people any time they come into my inbox

Had a great experience at the cycle gear in delaware

Date of experience: November 7, 2025

Eh
December 1, 2025
Previous review

I rely on csi metrics for about a third of my income so I tend to do these stupid ass surveys for people any time they come into my inbox

Had a great experience at the cycle gear in delaware

Date of experience: November 7, 2025
Hong Kong
1 review
0 helpful votes
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Gestion profesional
December 1, 2025
Updated review

Excelente variedad de productos comprando online

Date of experience: November 21, 2025

Pagina muy completa y amigable con el usuario
November 20, 2025
Previous review

Pagina muy completa y amigable con el usuario

Date of experience: November 10, 2025
Colorado
1 review
0 helpful votes
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Very quick turnaround time as always!
December 1, 2025
Updated review

Ordered Sunday morning and had a FedEx tracking number that evening.
There was a hiccup with FedEx and they took my package across the country which delayed delivery a couple days. Otherwise no issues.

Date of experience: November 13, 2025

Very quick turnaround time as always!
December 1, 2025
Previous review

Ordered Sunday morning and had a FedEx tracking number that evening.
There was a hiccup with FedEx and they took my package across the country which delayed delivery a couple days. Otherwise no issues.

Date of experience: November 13, 2025
Washington
1 review
0 helpful votes
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Cycle Gear
November 30, 2025
Updated review

I usually do my shopping in a Cycle Gear store.
First time using online services.
It was perfect.
My new helmet arrived when the tracking feature stated it would.
I'm an everyday motorcycle commuter up until it snows and I have been caught a time or two in it.
Cycle Gear products have helped me over hundreds of thousands of miles.
From inner tube to helmets.
I'm happy they are along for the ride.

Date of experience: November 20, 2025

Cycle Gear
November 30, 2025
Previous review

I usually do my shopping in a Cycle Gear store.
First time using online services.
It was perfect.
My new helmet arrived when the tracking feature stated it would.
I'm an everyday motorcycle commuter up until it snows and I have been caught a time or two in it.
Cycle Gear products have helped me over hundreds of thousands of miles.
From inner tube to helmets.
I'm happy they are along for the ride.

Date of experience: November 20, 2025
Mississippi
1 review
0 helpful votes
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Ordered a visor and visor cover for my helmet. Both came in undamaged in a few days, have used them for a few weeks and held up nicely

Date of experience: November 20, 2025
California
1 review
0 helpful votes
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I Was looking for dualsport riding gear and the store did not stock what I'd was looking for. The store manager made some suggestions and before you know it found exactly what I needed! He ever doubled check the sizing making sure the order would fit properly and they did fit and meet and exceed my expectations! Thanks and will definitely shop that store again.

Date of experience: November 20, 2025
North Carolina
1 review
0 helpful votes
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Shoie RF
November 29, 2025

Great helmet fits very well, wind noise is 99.9 reduced almost to none, there are a few helmet prescription glasses-friendly, this is one of them. A little advice, the chin guard can be a little thicker, so it reduces the lower, engine, pipes, and road noise a little bit better. Other than that, I am very satisfied.

Date of experience: November 19, 2025
Washington
1 review
0 helpful votes
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Dainese Blackjack 2 Gloves
November 29, 2025

I've had several pairs of Dainese gloves, and the fit and sizing was as I expected. This pair was a little on the tight side, so I took some leather conditioner, and wiped down the gloves a few times, which softened the leather just enough. The smart phone finger works fine, but you need to make sure it's on the flat of the finger... the tip will not sense on the device. All in all... another quality product from Dainese!

Date of experience: November 19, 2025
California
1 review
0 helpful votes
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Delayed delivery
November 29, 2025

I had the cycle gear preferred membership 2-day shipping and it took longer than the two days to deliver. Arrived 4 days after supposed delivery day.

Date of experience: November 18, 2025
Utah
1 review
0 helpful votes
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Exactly what I was looking for
November 29, 2025

Was able to try some similar gloves from the same brand on in store. So I knew what would fit best. In between large and XL but it was nice to know an exchange would be possible if necessary.

Date of experience: November 18, 2025