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Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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A gift card is a good gift for a cycle person. My recipient will use it for clothing or accessories.
I ordered an 18" TUBliss bladder and a 21" along with a roll of rim tape for each wheel. I immediately got an email that the 21" bladder was out of stock and they would refund me for that item. What I received was 2 18" bladders and 2 rolls of tape for each wheel. And no refund for the 21.
The only thing I have to say is, I'm 71 and no one helped me with rolling in 2 wheels and tires, (didn't even hold the door open) or help roll them out! There were 3 attendants working and not one asked if I needed help. Other than that, its was good.
My order was retrieved and brought on the date that was expected. As for the employees they were able to guide me a bit more regarding my purchase and knew how to properly explain the items.
I really enjoyed working with all the people in the local cyclegear store.
Front tire for my Harley. Paid to mount and Not balance because I'm using Ride on, tire balancer. I don't think it's fair to charge full price for half the work?
Fine service as usual…………………………………………. 50 characters🙄
I've always had a great experience with the staff at my local Cycle Gear. I love that I have a store so close.
Ordered a jacket online. Was delivered on time, quality is good. Selection in the online shop is good.
I use them all the time. Always good prices and never an issue with ordering online.
I ordered two pair of boots. Both fit perfectly, they look great and are very comfortable. They also feel like they have great ankle support and protection.
They have the right parts and get them to you on time you cant beat that!
After trying on many boots from the 300+ range and up, these have fit the best and once you try them on you'll understand they are worth every penny
Good quality only thing is it fogs up sometimes but other than that would definitely recommend
They have great people working in the Palm Desert store. They greet you as soon as you walk in if you need help, they'll show you anything and explain anything in the store. And if you just wanna browse and look, let you do that with no pressure and they will come and help you if you have any questions.
I purchased stuff and have it delivered to the store super efficient. I go out of my way to get to that store. The Palm Desert location is amazing.
As a new rider, I really appreciate your selection & cost point.
Answer: Your local dealership will almost inevitably be superior to CycleGear, in every respect. The reason for that is your local dealership will cease to exist if they don't offer their customers the service, support, and products that they are looking for. You might not find it on the shelf right then, but every dealership has the ability to order in what you want and they will price it fairly, because they know that you can go elsewhere. These internet retailers need to be put out of business, by us. All we have to do is shop locally.
Answer: There's nothing legit about the website. They have stores in many different cities around the US, but their customer service is almost as bad in-store, as it is from their corporate call center and internet department.

