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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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If you order anything expensive ship to store as nearly $1000 worth of gear was nearly stolen off my front steps my recomendation is for large value order a signature should be req for delivery or you should send it to the store
Fast delivery using online ordering with a great selection or choices to pick from.
Customer service in the store was not that great. Took forever to get helped and when I ordered the helmet I wanted to get I didn't get the 10% off for ordering online? Although I called customer service and was refunded the 10% with no issues
Caught a pair of jeans on sale at cycle gear this month. It was quick. Good price. Good product. I never really worry when I buy from here. I recommend cycle gear. Used them many times! Happy.
Purchased new tires for a Harley, Don't think they have much experience with HD only sport bikes and lightweight tires? After purchasing the tires from Cycle Gear I was charged an addition $43 per wheel for mounting. Charged for tire recycle fee, New stem and mounting.
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.
Good customer service in the store. The shipping time was longer than promised.
Ship to store confusing on website, needs a little work. But it worked out ok.
Ship to store confusing on website
Easy to process online. Wish it would say on wishlist when adding things to the cart.
Ordered from others and waited 18 days no part! Cancelled and ordered from you,let's see how you do! Take 2 for me. Thanks!
I love shopping at Cycle Gear because the staff are well educated in the products and love what they do. And this is for every Cycle Gear store I've been to, and especially so at the Colorado Springs location.
Not sure why this happened but for some reason the shipper decided to drop the package off next to the trash cans on the street instead of going up the driveway and putting the package next to the house. Almost got picked up for trash!
Had a great, easy experience ordering my new Icon helmet from Cycle Gear. I chose to do the order in store, the sales associate was kind and helpful. No nonsense, straight to the point. Received my gear within 3 days of the order. 10/10 would recommend Cycle Gear both in store and online ordering.
Helmet true to sizing. Great half Helmet with the zip out/in ear/neck pad. I do wish the visor was a bit longer, but then the "lift" at higher speeds might be a problem. (I could find out by attaching some black plastic to that visor). Delivery time was a little long, but it was free.
Order came quick. Item was what i ordered. Will purchase from this company again
Ordered boots from cyclegear for great price. Really like when i get stickers with anything i buy cherry on top!
The helmet I ordered was fantastic, unfortunately I had to send it back because it was too small. The customer service was very helpful.
They look sick and are great quality goods. Would recommend them to anyone!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.