CycleGearReviews 11,622

Customer service was a great help, so was an in store guy and a lady. Customer service in retail is almost non-existent today. These two were very helpful. It was the sterling heights store location, online used too.

After receiving a defective jacket when I ordered online I took it back to Cycle Gear in person so I didn't have to pay the return shipping fee. They made it very easy, and ordered the replacement jacket for me with no porblem. It arrived at my door in a just a few days. I LOVE it. My only complaint is that the first jacket I received was very obviously damaged, in several places—the attached belt was not stitched in on one end and was hanging off, the inner lining zipper was completely stuck, and there was a quarter-sized round mark on the front. How did it get missed by their quality control?;-) Still, I now have a great jacket and didn; t have to pay the return postage.

USPS didn't deliver, but Cycle Gear did. My order was not in my mailbox after receiving a delivered notice. Called customer service and they resent my order. Thanks.

Same type material as most car covers. Great for indoor use as described. Wouldn't use outdoors unless well protected. Don't have to fight the full elastic around the bottom like the last cover I had.

The cycle gear employee took the time to find me the perfect fit for my riding jacket and ordered the color I wanted online. The jacket arrived faster than expected and I was very impressed with the overall experience

I ws visiting from another state that has no cycle gear locations. When they didn't have something I was looking for in the store, one of the employees brought in their own gear the next day for me to try, since it was along the lines of what I was looking for. I greatly appreciated them going above and beyond their job description and helping me find other items along the way.

Sales representative was very friendly and helpful. Ended up ordering a helmet from the website because a round oval in the correct size was not available for try on in the store.

My case was supposed to be delivered to my house, instead it was delivered to the store. They called me and sent it to my house no problem. It took a few days so I had to wait longer than expected but it arrived fine and im loving the case!

My wife and I ordered some clothing. We used the clothing measuring scale. Should have went two sizes up to fit. The refund process was very easy. Ordered new clothing size and received.

Awesome hi vis vest for being seen out on the bike. Great service, amazing value for what you get in this product. Luv cycle gear, it's a one stop shop for premium gear for motorcycelist.

My first visit to Cycle Gear in White Plains was great. The representative who's name I cannot remember provided some insight when I made an inquiry which led to me learning some vital information relative to motorcycling and safety.

Pricing was competitive, shipping was fast, and there were notifications throughout the process, including at delivery. An excellent transaction!

Ordered a darker visor for my strada helmet.

I love how easy it is to search by product type and the safety rating which is the most important thing to me as a new rider. It's great that I can also see what's in stock at my local store or get super fast delivery with on line purchases.

Mary in the Fresno store is amazing. So helpful and knowledgeable. She helped us with the online order and it came in time for my son's birthday.

This is the second jacket I've purchased here for my grandson. He loved the first so much and the process is so easy and web site is so easy to ge around. Shipping is fast and jackets are well packaged. Couldn't ask for more

Cycle Gear is excellent. Join RPM, especially if youre going to buy a couple high value items like helmets or armor. Their rewards program will pay for itself right away, plus the Amazon-like shipping speed.

This is an excellent place to shop motorcycle apparel. The Cortech gloves are excellent, the RPM Cash made the $100+ gloves come down to about $44, and the shipping was pretty quick. The only problem with this shopping "experience" is that I thought I was having it shipped to my home, but it was shipped to my local Cycle Gear. Not too bad a drive though, and I got a chance to scout out some other stuff. Very friendly staff too.

What a deal! Found just what I was looking for my motorcycle at half price in the clearance or outlet section of CycleGear. They are a great source for a lot of motorcycle accessories.

Got tires been running a style for a while was told that getting top of the line tires is better and given a story that was incorrect about a set of tires they were trying to sell me.