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Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Very large selection of merchandise to look at. The parts on the shelf didn't have all the brake pads I needed. But I talked to the fellow a the front desk and he ordered up the parts and they were waiting on the door step when we got home.
Love the Jacket. Overall fit was what I expected. Only issue I had was it wasn't as warm as I expected. I guess it's not really an issue, just my expectation. But it looks awesome and feels great.!
This store is the best, always clean, organized and extremely helpful. My orders have been taken promptly if the item is not in-store and the communication about status and delivery is great! Management of this store is on their game!
Been buying from you for a bit and it's always excellent, getting ready to place a new order soon
I will continue to shop here at Cycle Gear, as they have good products, great Brands and the staff is friendly and knowledgeable.
It's a gift for my daughter as she liked them a lot and wanted to have them for her birthday
First, Josh and the staff at the Knoxville location do a fantastic job. They are the reason I continue to shop with Cycle Gear. I was disappointed with what I received. I had previously purchased a pair of riding pants for cold/wet weather. Ordered the same style, manufacture, and color, but summer/warm weather pants the same size as the first purchase and they arrived the correct size on the label but two inches smaller in the waste. Not sure how that happens.
Helmet was delivered quickly, but although the size matched it was too tight and didn't feel comfortable
The staff at cycle gear are unmatchable. They helped me find the perfect gear, invited us for events and welcomed us into their amazing community. I would definitely recommend this store
I always go to the physical store for gear to ensure fit/comfort. As always folks were great at suggesting alternatives and ordering via them. Had the V2s and only issue was pad under the shifter started crumbling. These are as comfortable out of the box as my old boots..
The quality of the globes are amazing and after referencing other peoples reviews I even decided to go a size up which fits great. My only issue is with the delivery time or carrier. I was given the wrong information to track the delivery so every day for 3-4 days it would say it would be delivered that same day. Once i received the correct tracking information it was handed off to another carrier which kinda made the delivery time be prolonged. Once I got the correct carrier that had my package they were also nearly 2 days late on the time.
I had some doubts before buying, mostly about timing, but it was very quick, very safe and I found everything I needed! I will keep on buying.
Just what I needed thank you. What I dont like is having to write 50 Characters to send this review. Last review
Cyclegear is amazing!, they actually have a store in warwick i plan on visiting.
I always have a good experience with Cycle Gear, online or in person at the store.
Easy and the rpm membership is worth it from the first purchase
Ordered 2 sizes of boots to pick the best fit. Store was fine with that and sent back one size, reimbursed for pair sent back. Very nice experience.
Would be better if corporate policy allows ordering from phone call instead of having to visit in person to order product.
Great customer service and fast shipping. I have always had a good experience with cycle gear!
Awesome as usual, Sean and Jay are easy ro talk to and always friendly!
Cycle Gear team members are very helpful and knowledgeable!
Answer: Your local dealership will almost inevitably be superior to CycleGear, in every respect. The reason for that is your local dealership will cease to exist if they don't offer their customers the service, support, and products that they are looking for. You might not find it on the shelf right then, but every dealership has the ability to order in what you want and they will price it fairly, because they know that you can go elsewhere. These internet retailers need to be put out of business, by us. All we have to do is shop locally.
Answer: There's nothing legit about the website. They have stores in many different cities around the US, but their customer service is almost as bad in-store, as it is from their corporate call center and internet department.

