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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Very nice experience. Very helpful staff!
The sales person was very friendly and happy to assemble everything for me.
Great job
I has looking for a out of stock item, luckily I was able to place a online order in person and pick it up at store. Took less time than expected and received a call when it arrived! It was fast and simple thanks to the employees who were of great help.
I received my item 2 days ago… not sure if the gloves are supposed to be so tight. Attempted going to the store but it opens at 10 am and I'm at work by 9. Then it closes before I make it back home. Just sorry I can't get a real person to help and your store hours are not convenient.
Smooth and uneventful when I picked up my order. Friendly and helpful employees. Asked if I needed any help soon as I walked in the door. Answered my questions when I was looking at boots.
Although I was pleased with the quality of my product I expected a 2 day priority delivery with my RPM Membership. Unfortunately this is not the only order that has not met delivery expectations. No notification is made that delivery will be longer than 2 days until tracking data is provided then its impossible to do any thing about.
The package was supposed to be delivered on wednesday but was delivered on friday. I missed the only day this week that would have been ride worthy because I didn't have any type of winter gloves.
Original delivery date was to be Friday November 28.
Boots started from warehouse on East Coast. Were stalled in Illinois over Thanksgiving holiday with no updates. New delivery date was set for December 4. Boots were then delivered on December 1.
Just not a good delivery, FedEx never exceeds expectations
I have shopped in the store and online. Both experiences were great. Matt at the local store was super helpful in getting me set up.
It was a seamless experience shopping at CycleGear, it brought the credits available automatically and was able to apply it towards the order. Small things like that makes a difference!
Cycle gear has many good accessories and clothing accompanied by courteous knowledgeable staff. I am always pleased to work with Anthony who is a competent and amiable professional
Replaced an eleven year old Neotec helmet. My questions were answered about ordering a replacement Neotec 3. Helmet arrived ahead of scheduled time and discounts applied. Thank you
Kaleb has always been helpful from the time me and my husband stepped foot in the store to this day. I am a new rider and Kaleb has been very helpful and knowledgeable on all things for me.
Easy to understand site navigation... order and check out...
Awesome product! However FEDEX and their infinite wisdom were 2 days late on delivery and also turned my package into a football. Despite the severely crushed condition of the box the pants were unharmed and had no damage. 💪🏾😎
When I first try it out it felt tight but also i felt amazing and it was snuggled it is worth it especially the protection it provides
Great advice in Cycle Gear - rotated computer screen to look through all options, price ranges - super helpful. Felt like I was the only one in the store
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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