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Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Quick and easy! Would have preferred an actual gift card to be mailed to me, but e-gc is fine!
The staff at cycle gear on Beach Boulevard are the greatest. They called me once the package came into the store. I tried on the pants before I took it home. They offered for me to return if it did not fit. The pant fit as it should a little bit long, but that usually happens for us short kings.
I went to my local Cycle Gear and place an online order at the store:
First I was able to pay in cash
Second they received the order for me
Third they call me immediately and I went there to pick up
Fourth I tried the product, it was a helmet and fit me nicely, in case it didn't they will do the return for me
Very easy to order from the website. Fast service. Would buy from again and again...
Tons of gear and parts at great prices. On gear, they not only provide size charts but also an "Expected Fit" based on reviews and customer feedback that really helps with online sizing. If you still happen to get the wrong size it is generally really easy to set up a return or exchange. If you have a CycleGear nearby it is a great compliment to using the website and between the two you can find and accomplish just about any motorcycle needs.
After spending some time scrolling this website looking for what I want (there is substantial selection!) I found it at my dealer and this site had it online. But after enrolling to save 10% of my first purchase, I found out that 10% applied to SELECT items and what I wanted was ineligible. So that was a bit disappointing. I still made my purchase, but the let down after the detour at checkout sucked.
After spending some time scrolling this website looking for what I want (there is substantial selection!) I found it at my dealer and this site had it online. But after enrolling to save 10% of my first purchase, found out that applied to SELECT items and what I wanted was ineligible. So that was a bit disappointing. I still made my purchase, but the let down after the detour sucked.
Watched an online video about the Cardo Neo headset and said it came with user and install instructions. For the amount of money you pay for these it came with nothing but a warranty and beware instructions. The CG people installed it in my helmet promptly but when asked about user instructions they said go to the Internet and paired it to my phone and that's it. I think it's pretty sorry to this much money for a product and they don't even tell you how to turn it on.
Process was a breeze and product is very good. I received my order in record time.
Pleased with delivery and the product. The box had no visible mishandling and the product was fully intact.
Good, fast, easy. I really like the way they communicate with you and are willing to return items that didn't fit or you were unhappy with. Definitely will continue to use there services.
Needed my helmet for the weekend so I ordered accordingly but unfortunately the package was delayed I think because it had so many stops along the way it came 4 days late which isn't to bad but should of just did next day to play it safe
Had exactly what I was looking for, great prices, and fast shipping and processing.
The Product I received was good quality, the delivery arrived fast upon schedule.
The carrier for some of the products was fed ex and they suck, but that's not cycle gears fault. I had to return one of the items to my local cycle gear store to go down a size, and the employees were very helpful and worked fast.
Ordering was quick and easy. The package arrived quickly, even with the holiday rush.
The team in the store was very helpful, clearly knowledgeable and very focused on the customers needs and satisfaction
Answer: Your local dealership will almost inevitably be superior to CycleGear, in every respect. The reason for that is your local dealership will cease to exist if they don't offer their customers the service, support, and products that they are looking for. You might not find it on the shelf right then, but every dealership has the ability to order in what you want and they will price it fairly, because they know that you can go elsewhere. These internet retailers need to be put out of business, by us. All we have to do is shop locally.
Answer: There's nothing legit about the website. They have stores in many different cities around the US, but their customer service is almost as bad in-store, as it is from their corporate call center and internet department.

